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Workday Super User Jobs (NOW HIRING)

Product Expertise / Super User * Serve as a subject matter expert, providing guidance and support ... Workday team member account. This career site is for Non-Corewell Health team members only.

Senior IT Business Analyst

Smithfield, VA

$80K - $106K/yr

If you are currently employed at Smithfield, please log into Workday and submit your application ... Establish super user forums and address process gaps to support adoption and long-term success.

Senior IT Business Analyst

Smithfield, VA

$80K - $106K/yr

If you are currently employed at Smithfield, please log into Workday and submit your application ... Establish super user forums and address process gaps to support adoption and long-term success.

You'll be the "super-user" for our tracking software, ensuring data integrity for all stock levels ... Previous experience with Workday (which you'll use daily), SAP, Oracle, or specialized fleet ...

You'll be the "super-user" for our tracking software, ensuring data integrity for all stock levels ... Previous experience with Workday (which you'll use daily), SAP, Oracle, or specialized fleet ...

... super users through guidance and training Projects and team leadership Support HR application ... quality user experience WHAT YOU'LL BRING Bachelor's degree in Human Resources, Business, or ...

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Workday Super User information

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How much do workday super user jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for workday super user in the United States is $67.11, according to ZipRecruiter salary data. Most workers in this role earn between $58.41 and $75.48 per hour, depending on experience, location, and employer.
Manager, Operational Applications

Manager, Operational Applications

Fenix Marine Services, LTD

San Pedro, CA • On-site

Full-time

Posted 9 days ago


Job description

Job Type
Full-time
Description
The Manager of Operational Applications leads the support, optimization, and lifecycle management of the terminal's mission-critical applications, including Navis N4, GOS (Gate Systems), and RTLS. This role bridges the gap between technical execution and people leadership, overseeing a team of analysts and developers to ensure 24/7 terminal uptime. The successful candidate will transition between high-level project strategy and Tier 2/3 technical escalation, working collaboratively with Operations and external vendors to exceed performance benchmarks.
Requirements
System Stability & Support
Operational Mastery: Maintain a comprehensive understanding of Navis N4, XPS, Gate Systems, and RTLS modules to ensure seamless terminal throughput.
Escalation Management: Act as the primary lead for Tier 2/3 support, prioritizing ticket queues and collaborating with vendors to resolve high-impact system outages or root-cause issues.
Compliance & SLAs: Monitor key performance metrics and report on system health, ensuring the support team consistently meets or exceeds Service Level Agreements (SLAs).
Project Leadership & Strategy
Solution Design: Define software solutions by studying operational workflows, data usage, and terminal bottlenecks to determine technical feasibility.
Requirement Scoping: Lead the definition of user requirements and scope of work for new 2026+ project initiatives, including system upgrades and integrations.
QA & Integration: Oversee quality assurance and integration testing for all new software releases, ensuring messaging and data exchange protocols remain intact.
Team & Stakeholder Management
Mentorship: Supervise and mentor a team of support agents and junior consultants, providing the training and feedback necessary to build internal technical capacity.
Cross-Functional Liaison: Serve as the primary technical point of contact for Business Owners, Super Users, and external partners to drive advancements in terminal processes.
Documentation: Ensure all system architectures, flowcharts, and operational layouts are meticulously documented and updated.
Supervisory Responsibility:
Supervise 2 - 100 employees (labor) directly and indirectly.
Education/Experience:
BA/BS Degree or 5+ years of relevant IT/Operations experience; minimum 3 years of Super User experience with Terminal Operating Systems (TOS).
TOS Expertise: Proven ability to configure, implement, and troubleshoot Navis N4 settings.
Financial Logic: Proficiency in N4 Billing to analyze, trace, and audit chargeable events and invoicing logic.
Technical Literacy: Comprehensive understanding of container terminal application architecture, EDI messaging, and data exchange.
Soft Skills: Strong facilitation and negotiation skills to balance technical solutions against budget and schedule constraints.
Credentials: Must possess or be able to obtain a TWIC Card prior to start date.
Physical Working Conditions:
• Ability to sit for long periods of time.
• Ability to work in an office environment.
• Ability to work day or night shifts including weekends.
• Ability to use a computer/keyboard and general typing for most of the workday.