Salary: See Position Description
Location : Campus - To be determined by department, MI
Job Type: College Work Study Student
Job Number: 202301155
Department: Learning Resources and Library
Division: Academic Success Center - Learning Center
Opening Date: 03/26/2026
Closing Date: 5/31/2026 11:59 PM Eastern
Bargaining Unit: NBU - CWS
Salary Range: $16.08 per hour
Position Level: N/A
Working Hours and/or Working Conditions: To be determined by the department, not to exceed 25 hour per week.
Knowledge, Skills and Abilities: Professional courteous and extensive customer service skills with concentrated attention to individual needs. Must maintain confidentiality of students and Academic Success Center documentation. Ability to create and maintain a positive environment conducive to learning and student success. Excellent communication skills required to successfully interface with diverse populations, including those requiring Student Access Services. Must be detail-oriented and computer literate with keyboard skills. Must be familiar with Windows applications, particularly Outlook and Word.
Supervision: SUPERVISION RECEIVED: Reports to the Academic Success Center Manager or area administrator as appropriate.SUPERVISION GIVEN: None.
Job FunctionProvide assistance with academic support and informational needs to students, faculty and staff.
Now Accepting Applications for the Spring/Summer 2026 Semester.
All applicants MUST meet the following criteria or will be marked 'disqualified':- a current student at Macomb Community College taking AT LEAST 6 credit hours.
- currently have a work-study award given by Financial Aid - If you have not received an award or are not sure, fill out and submit this form and contact finaid@macomb.edu with questions. Job Responsibilities• Implement Academic Success Center policies and procedures relating to academic support and test administration.
• Provide direct assistance to accommodate client needs.
• Answer questions regarding Departmental and College-wide services and events; routes students and staff appropriately.
• Interfaces with other Student Service areas of the College.
• Answer telephones; route inquiries to appropriate departments and employee.
• Facilitate student testing procedures as assigned with great attention to detail.
• Ensures eligibility for, and delivery of, individualized ADA requirements as appropriate.
• Maintain order in the Academic Success Center, Testing Room and Computer Lab.
• Perform opening and closing procedures.
• Troubleshoot copy machines and printers.
• Compile, record departmental data and file documents.
• Facilitate information between departments; oversee deposits, deliveries and appropriate inventories of operating items.
• Distribute mail and prepare mailings.
• Provide support to full-time staff as required.
• Participate in departmental trainings.
• Represent MCC to the community.
• Perform other duties as assigned.
EducationHigh School graduate or GED equivalent; pursuing associate degree.
QualificationsIs an active student taking at least 6 credits with an eligible work-study award.
To request a work-study award, students must submit to finaid@macomb.edu.
This position is not eligible for benefits.
01
Are you a Macomb Community College student enrolled in 6 credit hours or more towards your academic program for the semester you are applying to?
02
Did you fill out a FAFSA form (Free Application for Federal Student Aid) for the 2025 - 2026 Academic Year?
03
Do you have a work-study award for the semester you are applying for?***If your response is 'no', please copy this link in your browser, fill out a work study request form, and upload to your financial aid documents in My Macomb:https://my.macomb.edu/page/2656?SearchId=671563
- Yes
- No
- Unsure (reach out to workstudy@macomb.edu)
Required Question