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Work Study Cell Phone Customer Service Jobs in Wisconsin

Byrider

Service Coordinator

Appleton, WI · On-site

$18.75 - $23.75/hr

Phone & customer-facing work experience * Able to multitask * Good detail & organization skills * Good computer skills * Good communication skills * Good customer service skills * Valid driver ...

Byrider

Service Coordinator

Appleton, WI · On-site

$19.25 - $24.50/hr

Phone & customer-facing work experience * Able to multitask * Good detail & organization skills * Good computer skills * Good communication skills * Good customer service skills * Valid driver ...

Byrider

Service Coordinator

Appleton, WI · On-site

$18.75 - $23.75/hr

Phone & customer-facing work experience * Able to multitask * Good detail & organization skills * Good computer skills * Good communication skills * Good customer service skills * Valid driver ...

U-Haul

Customer Service Representative

Babcock, WI · On-site

$16 - $21.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

Byrider

Service Coordinator

Appleton, WI · On-site

$18.75 - $23.75/hr

Phone & customer-facing work experience * Able to multitask * Good detail & organization skills * Good computer skills * Good communication skills * Good customer service skills * Valid driver ...

Tjx

Customer Service Supervisor

Appleton, WI · On-site

$15 - $15.50/hr

Available to work flexible schedule, including nights and weekends * Strong understanding of ... EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ...

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All JobsWork Study Cell Phone Customer Service JobsWork Study Cell Phone Customer Service Jobs in Wisconsin

Work Study Cell Phone Customer Service information

What are the key skills and qualifications needed to thrive as a work study cell phone customer service representative?

To thrive as a Work Study Cell Phone Customer Service representative, you need strong communication skills, basic knowledge of mobile devices and services, and typically a high school diploma or current student status. Familiarity with customer relationship management (CRM) systems, call center software, and troubleshooting tools is important for daily operations. Active listening, patience, and problem-solving abilities help you effectively address customer inquiries and build rapport. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth workflow in a fast-paced support environment.

What is the difference between Work Study Cell Phone Customer Service vs Work Study Retail Associate?

AspectWork Study Cell Phone Customer ServiceWork Study Retail Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, customer support offices, retail storesRetail stores, shopping malls, electronics outlets
Employer & IndustryTelecom companies, retail chains, tech storesElectronics retailers, mobile carriers, retail chains
Job FocusHandling customer inquiries, troubleshooting, account managementAssisting customers, sales support, product knowledge

Both roles involve customer interaction and require communication skills, but Work Study Cell Phone Customer Service focuses on technical support and account management in call centers or support offices, while Work Study Retail Associate emphasizes in-person sales and customer assistance in retail environments. The choice depends on your preferred work setting and specific skills.

What are some common challenges faced by work study cell phone customer service representatives, and how can they be addressed?

Work Study Cell Phone Customer Service representatives often encounter challenges such as handling a high volume of calls, troubleshooting diverse technical issues, and communicating with customers who may be frustrated or unfamiliar with technology. To address these challenges, representatives benefit from thorough training on common device problems and customer service protocols, as well as ongoing support from supervisors and peers. Maintaining patience, staying organized, and utilizing available resources or knowledge bases also help ensure successful interactions and professional growth.

What is a work study cell phone customer service job?

Work Study Cell Phone Customer Service jobs are part-time positions available to students, typically through a college or university's work-study program. In these roles, students assist customers with inquiries or issues related to cell phone services, such as billing, technical support, and account management. The job provides valuable customer service experience, helps students earn money to support their education, and often offers flexible hours to accommodate class schedules. Duties may be carried out in person, over the phone, or online, depending on the employer.
Work Study Cell Phone Customer Service jobs near you
Infographic showing various Work Study Cell Phone Customer Service job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

FOR HR USE ONLY - Work Study Approved (Current NWTC Students ONLY)

Nwtc

Luxemburg, WI • On-site

$15/hr

Full-time, Part-time

Re-posted 5 days ago

Job description

Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships.

The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community.

You belong here. See why you will love working at NWTC.

Work Study Application - For CURRENT students that have been awarded work-study as part of their financial aid package.

Unsolicited applications received will NOT be reviewed by a hiring team for consideration.

SALARY: $15.00/hour

General Work-Study Information

  • Provides part-time employment while you're enrolled in school. (hours are based on individual eligibility)
  • Is available to students enrolled in an aid eligible program who have financial need.
  • For additional information, including current semester specific application deadlines and to view a current list of Work study Job Openings, please click here.

Prior to seeking a work-study position, you will need to have been awarded Federal Work Study through the Financial Aid Office.

Students are highly encouraged to connect with Career Services prior to completing an online application. Career Services will provide assistance creating resumes, mock interviewing, and MUCH more.

Location: SC138 (Green Bay Campus) / Email Address: careers@nwtc.edu / Phone Number: 920-498-6250

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920-498-6286.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College's nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at 920-498-6823 ornondiscrimination@nwtc.edu.

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