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Work Study Cell Phone Customer Service Jobs in Washington

Tjx

Customer Service Coordinator

Annapolis, MD · On-site

$16.25 - $16.75/hr

Available to work flexible schedule, including nights and weekends * Strong understanding of ... EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ...

U-Haul

Customer Service Representative

Manassas, VA

$12.77 - $13.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Suitland, MD · On-site

$15.30 - $16.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Washington, DC

$18.40 - $19.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Falls Church, VA

$12.77 - $13.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Alexandria, VA · On-site

$12.77 - $13.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Falls Church, VA

$12.77 - $13.75/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

TJX Companies

Customer Service Coordinator

Annapolis, MD · On-site

$16.25 - $16.75/hr

Available to work flexible schedule, including nights and weekends * Strong understanding of ... EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ...

U-Haul

Customer Service Representative

Annapolis, MD · On-site

$15 - $16/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Hyattsville, MD · On-site

$15.30 - $16/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Falls Church, VA

$17 - $23.25/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Upper Marlboro, MD · On-site

$15 - $16/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Manassas, VA · On-site

$12.77 - $13.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Manassas, VA · On-site

$12.77 - $13.50/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

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Showing results 21-40

All JobsWork Study Cell Phone Customer Service JobsWork Study Cell Phone Customer Service Jobs in Washington

Work Study Cell Phone Customer Service information

What are the key skills and qualifications needed to thrive as a work study cell phone customer service representative?

To thrive as a Work Study Cell Phone Customer Service representative, you need strong communication skills, basic knowledge of mobile devices and services, and typically a high school diploma or current student status. Familiarity with customer relationship management (CRM) systems, call center software, and troubleshooting tools is important for daily operations. Active listening, patience, and problem-solving abilities help you effectively address customer inquiries and build rapport. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth workflow in a fast-paced support environment.

What is the difference between Work Study Cell Phone Customer Service vs Work Study Retail Associate?

AspectWork Study Cell Phone Customer ServiceWork Study Retail Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, customer support offices, retail storesRetail stores, shopping malls, electronics outlets
Employer & IndustryTelecom companies, retail chains, tech storesElectronics retailers, mobile carriers, retail chains
Job FocusHandling customer inquiries, troubleshooting, account managementAssisting customers, sales support, product knowledge

Both roles involve customer interaction and require communication skills, but Work Study Cell Phone Customer Service focuses on technical support and account management in call centers or support offices, while Work Study Retail Associate emphasizes in-person sales and customer assistance in retail environments. The choice depends on your preferred work setting and specific skills.

What are some common challenges faced by work study cell phone customer service representatives, and how can they be addressed?

Work Study Cell Phone Customer Service representatives often encounter challenges such as handling a high volume of calls, troubleshooting diverse technical issues, and communicating with customers who may be frustrated or unfamiliar with technology. To address these challenges, representatives benefit from thorough training on common device problems and customer service protocols, as well as ongoing support from supervisors and peers. Maintaining patience, staying organized, and utilizing available resources or knowledge bases also help ensure successful interactions and professional growth.

What is a work study cell phone customer service job?

Work Study Cell Phone Customer Service jobs are part-time positions available to students, typically through a college or university's work-study program. In these roles, students assist customers with inquiries or issues related to cell phone services, such as billing, technical support, and account management. The job provides valuable customer service experience, helps students earn money to support their education, and often offers flexible hours to accommodate class schedules. Duties may be carried out in person, over the phone, or online, depending on the employer.
What cities in Washington are hiring for Work Study Cell Phone Customer Service jobs? Cities in Washington with the most Work Study Cell Phone Customer Service job openings:
Work Study Cell Phone Customer Service jobs near you

Customer Service Coordinator

Tjx

Annapolis, MD • On-site

$16.25 - $16.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

152 Jennifer Rd Annapolis Plaza

Location:

USA Marshalls Store 0219 Annapolis MDThis position has a starting pay range of $16.25 to $16.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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