Document work performed accurately. Protect customer data and privacy. Manage parts, tools, and ... Retail or service desk background. Micro-soldering coursework or training. REQUIRED LICENSES ...
Document work performed accurately. Protect customer data and privacy. Manage parts, tools, and ... Retail or service desk background. Micro-soldering coursework or training. REQUIRED LICENSES ...
... customer support for Google-branded hardware. This role focuses on safe, consistent service ... Store hours differ by location, and flexibility is required to work opening, mid, and closing ...
... customer support for Google-branded hardware. This role focuses on safe, consistent service ... Store hours differ by location, and flexibility is required to work opening, mid, and closing ...
Document work performed accurately. Protect customer data and privacy. Manage parts, tools, and ... Retail or service desk background. Micro-soldering coursework or training. REQUIRED LICENSES ...
Document work performed accurately. Protect customer data and privacy. Manage parts, tools, and ... Retail or service desk background. Micro-soldering coursework or training. REQUIRED LICENSES ...
... customer support for Google-branded hardware. This role focuses on safe, consistent service ... Store hours differ by location, and flexibility is required to work opening, mid, and closing ...
... customer support for Google-branded hardware. This role focuses on safe, consistent service ... Store hours differ by location, and flexibility is required to work opening, mid, and closing ...
Be Seen First
Cell Phone Warehouse Packagers
Fort Worth, TX · On-site
$16 - $17/hr
Packaging cell phones into boxes and prepping to go out to customers * Printing off shipping labels ... services and support. Whether you are looking for a full-time position, part-time work, or a more ...
Quick apply
Be Seen First
Cell Phone Warehouse Packagers
Fort Worth, TX · On-site
$16 - $17/hr
Packaging cell phones into boxes and prepping to go out to customers * Printing off shipping labels ... services and support. Whether you are looking for a full-time position, part-time work, or a more ...
Technician
$15 - $17/hr
Cell Phone Repair Technician AVG ALL IN PAY WITH BASE AND BONUSES $15-$17/HR CPR Cell Phone Repair ... Amtel Repair is looking for candidates with good peopleskills, customer service experience, and a ...
Technician
$15 - $17/hr
Cell Phone Repair Technician AVG ALL IN PAY WITH BASE AND BONUSES $15-$17/HR CPR Cell Phone Repair ... Amtel Repair is looking for candidates with good peopleskills, customer service experience, and a ...
Spawn Point Work Study
Kerrville, TX · On-site
Spawn Point Work Study Department : Student Activities Reports To: David Gehrels SUMMARY OF ... Provide excellent customer service * 2.0 GPA * Software Knowledge: POUNCE, Checkpoint, Roku, Social ...
Spawn Point Work Study
Kerrville, TX · On-site
Spawn Point Work Study Department : Student Activities Reports To: David Gehrels SUMMARY OF ... Provide excellent customer service * 2.0 GPA * Software Knowledge: POUNCE, Checkpoint, Roku, Social ...
Student Worker (Work-Study)
San Antonio, TX · On-site
$11/hr
Scanning. * Answering the office phone. * Perform other duties as assigned. Qualifications ... Excellent communication and customer service skills. * Ability to exercise confidentiality when ...
Student Worker (Work-Study)
San Antonio, TX · On-site
$11/hr
Scanning. * Answering the office phone. * Perform other duties as assigned. Qualifications ... Excellent communication and customer service skills. * Ability to exercise confidentiality when ...
... customer service and administrative skills. Specific Position Duties * Greet and assist clients and ... Answer phone calls and respond to inquiries regarding services, appointments, and department events.
... customer service and administrative skills. Specific Position Duties * Greet and assist clients and ... Answer phone calls and respond to inquiries regarding services, appointments, and department events.
Work Study: CHSSA - Receptionist
Commerce, TX · On-site
$7.25/hr
Answer, screen, and direct incoming phone calls * Respond to general inquiries and direct visitors ... Previous customer service experience All positions are security-sensitive. Applicants are subject ...
Work Study: CHSSA - Receptionist
Commerce, TX · On-site
$7.25/hr
Answer, screen, and direct incoming phone calls * Respond to general inquiries and direct visitors ... Previous customer service experience All positions are security-sensitive. Applicants are subject ...
Work Study: CHSSA - Receptionist
Commerce, TX · On-site
$7.25/hr
Answer, screen, and direct incoming phone calls * Respond to general inquiries and direct visitors ... Previous customer service experience All positions are security-sensitive. Applicants are subject ...
Work Study: CHSSA - Receptionist
Commerce, TX · On-site
$7.25/hr
Answer, screen, and direct incoming phone calls * Respond to general inquiries and direct visitors ... Previous customer service experience All positions are security-sensitive. Applicants are subject ...
Federal Work Study
Austin, TX · On-site
$13/hr
... to customer service. PHYSICAL DEMANDS Nature of work requires an ability to operate standard ... Siting for long periods of time; up to 8 hours of computer and/or phone work daily. Ability to lift ...
Federal Work Study
Austin, TX · On-site
$13/hr
... to customer service. PHYSICAL DEMANDS Nature of work requires an ability to operate standard ... Siting for long periods of time; up to 8 hours of computer and/or phone work daily. Ability to lift ...
Federal Work Study
Austin, TX · On-site
$13/hr
... to customer service. PHYSICAL DEMANDS Nature of work requires an ability to operate standard ... Siting for long periods of time; up to 8 hours of computer and/or phone work daily. Ability to lift ...
Federal Work Study
Austin, TX · On-site
$13/hr
... to customer service. PHYSICAL DEMANDS Nature of work requires an ability to operate standard ... Siting for long periods of time; up to 8 hours of computer and/or phone work daily. Ability to lift ...
Work Study: CHSSA - Receptionist
Commerce, TX · On-site
$7.25/hr
Answer, screen, and direct incoming phone calls * Respond to general inquiries and direct visitors ... Previous customer service experience All positions are security-sensitive. Applicants are subject ...
Work Study: CHSSA - Receptionist
Commerce, TX · On-site
$7.25/hr
Answer, screen, and direct incoming phone calls * Respond to general inquiries and direct visitors ... Previous customer service experience All positions are security-sensitive. Applicants are subject ...
Study Abroad Student Assistant (Work-Study)
San Antonio, TX · On-site
$11/hr
Provide excellent customer service to students or guests who visit the office; * Maintain a ... Ability to work effectively with individuals from diverse communities and cultures; * Employee ...
Study Abroad Student Assistant (Work-Study)
San Antonio, TX · On-site
$11/hr
Provide excellent customer service to students or guests who visit the office; * Maintain a ... Ability to work effectively with individuals from diverse communities and cultures; * Employee ...
Work Study - Finance/Accounting
Alpine, TX · On-site
$9.50/hr
... phone number and a description of duties performed. If this information is not submitted, your ... Customer Service Physical Requirements: * Ability to sit and work at a computer for extended ...
New
Work Study - Finance/Accounting
Alpine, TX · On-site
$9.50/hr
... phone number and a description of duties performed. If this information is not submitted, your ... Customer Service Physical Requirements: * Ability to sit and work at a computer for extended ...
New
Career Services Student Assistant (Work-Study & Non-Work-Study)
Fort Worth, TX · On-site
$13.75 - $17.50/hr
... phone, and through email to answer questions, take accurate messages, and provide assistance ... Preferred * Previous customer service, office, leadership, or campus involvement experience.
Career Services Student Assistant (Work-Study & Non-Work-Study)
Fort Worth, TX · On-site
$13.75 - $17.50/hr
... phone, and through email to answer questions, take accurate messages, and provide assistance ... Preferred * Previous customer service, office, leadership, or campus involvement experience.
... phone, and through email to answer questions, take accurate messages, and provide assistance ... Preferred * Previous customer service, office, leadership, or campus involvement experience.
... phone, and through email to answer questions, take accurate messages, and provide assistance ... Preferred * Previous customer service, office, leadership, or campus involvement experience.
Work Study - Finance/Accounting
$9.50 - $15/wk
... phone number and a description of duties performed. If this information is not submitted, your ... Customer Service Physical Requirements: * Ability to sit and work at a computer for extended ...
Work Study - Finance/Accounting
$9.50 - $15/wk
... phone number and a description of duties performed. If this information is not submitted, your ... Customer Service Physical Requirements: * Ability to sit and work at a computer for extended ...
Campus Life Assistant (Work-Study)
San Antonio, TX · On-site
$11/hr
Answering multi-phone line. * Actively participate in making rounds to ensure all tasks are ... Engage in communication and customer service dialogue with students and visitors. * Delivery of ...
Campus Life Assistant (Work-Study)
San Antonio, TX · On-site
$11/hr
Answering multi-phone line. * Actively participate in making rounds to ensure all tasks are ... Engage in communication and customer service dialogue with students and visitors. * Delivery of ...
Work Study Cell Phone Customer Service information
What is a work study cell phone customer service job?
Work Study Cell Phone Customer Service jobs are part-time positions available to students, typically through a college or university's work-study program. In these roles, students assist customers with inquiries or issues related to cell phone services, such as billing, technical support, and account management. The job provides valuable customer service experience, helps students earn money to support their education, and often offers flexible hours to accommodate class schedules. Duties may be carried out in person, over the phone, or online, depending on the employer.
What are the key skills and qualifications needed to thrive as a work study cell phone customer service representative?
To thrive as a Work Study Cell Phone Customer Service representative, you need strong communication skills, basic knowledge of mobile devices and services, and typically a high school diploma or current student status. Familiarity with customer relationship management (CRM) systems, call center software, and troubleshooting tools is important for daily operations. Active listening, patience, and problem-solving abilities help you effectively address customer inquiries and build rapport. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth workflow in a fast-paced support environment.
What are some common challenges faced by work study cell phone customer service representatives, and how can they be addressed?
Work Study Cell Phone Customer Service representatives often encounter challenges such as handling a high volume of calls, troubleshooting diverse technical issues, and communicating with customers who may be frustrated or unfamiliar with technology. To address these challenges, representatives benefit from thorough training on common device problems and customer service protocols, as well as ongoing support from supervisors and peers. Maintaining patience, staying organized, and utilizing available resources or knowledge bases also help ensure successful interactions and professional growth.
What is the difference between Work Study Cell Phone Customer Service vs Work Study Retail Associate?
| Aspect | Work Study Cell Phone Customer Service | Work Study Retail Associate |
|---|---|---|
| Credentials | High school diploma or equivalent; basic communication skills | High school diploma or equivalent; customer service skills |
| Work Environment | Call centers, customer support offices, retail stores | Retail stores, shopping malls, electronics outlets |
| Employer & Industry | Telecom companies, retail chains, tech stores | Electronics retailers, mobile carriers, retail chains |
| Job Focus | Handling customer inquiries, troubleshooting, account management | Assisting customers, sales support, product knowledge |
Both roles involve customer interaction and require communication skills, but Work Study Cell Phone Customer Service focuses on technical support and account management in call centers or support offices, while Work Study Retail Associate emphasizes in-person sales and customer assistance in retail environments. The choice depends on your preferred work setting and specific skills.
What are the most commonly searched types of Cell Phone Customer Service jobs in Texas?
The most popular types of Cell Phone Customer Service jobs in Texas are:
What cities in Texas are hiring for Work Study Cell Phone Customer Service jobs?
Cities in Texas with the most Work Study Cell Phone Customer Service job openings:
Cell Phone Repair Technician- Partnership Store (Google)
Houston, TX • On-site
Asurion •
IT Services • 10K+ employees10,000+ employees
7.2
Based on 84 frontline employees who took The Breakroom Quiz
136th of 225 rated it services
People enjoy working here
Good employer
Recommended by students
Recommended by parents
Respectful managers
$20/hr
Full-time
Posted 23 days ago
Job description
Cell Phone Repair Technician- Partnership Store (Google)
Houston, TX
$20/hr
POSITION OVERVIEW
The UBIF Technician - Google performs device diagnostics, component-
level repairs, and customer support for Google-branded hardware. This
role focuses on safe, consistent service procedures, accurate
documentation, and maintaining quality standards. Technicians
troubleshoot issues, replace parts, and verify functionality while
protecting customer data and following store workflow. Success
requires precise workmanship, clear communication, and adherence to
repair policies, ESD practices, and inventory controls. The technician
collaborates with teammates to meet turnaround targets and deliver a
reliable experience to customers across varied repair scenarios.
Schedule Expectations: Full-time team members are scheduled for 40
hours per week, 5 days a week. Store hours differ by location, and
flexibility is required to work opening, mid, and closing shifts as
scheduled.
The UBIF Technician - Google performs device diagnostics, component-
level repairs, and customer support for Google-branded hardware. This
role focuses on safe, consistent service procedures, accurate
documentation, and maintaining quality standards. Technicians
troubleshoot issues, replace parts, and verify functionality while
protecting customer data and following store workflow. Success
requires precise workmanship, clear communication, and adherence to
repair policies, ESD practices, and inventory controls. The technician
collaborates with teammates to meet turnaround targets and deliver a
reliable experience to customers across varied repair scenarios.
Schedule Expectations: Full-time team members are scheduled for 40
hours per week, 5 days a week. Store hours differ by location, and
flexibility is required to work opening, mid, and closing shifts as
scheduled.
ESSENTIAL JOB SKILLS/DUTIES
Perform diagnostics on Google devices.
Execute board-level and modular repairs.
Document work performed accurately.
Protect customer data and privacy.
Manage parts, tools, and inventory.
Meet repair quality and turnaround targets.
REQUIRED TECHNICAL SKILLS
Smartphone and tablet repair proficiency.
ESD-safe handling and workstation setup.
Micro-soldering or fine assembly skills.
Diagnostic software and test procedures.
Battery, display, and camera replacement.
Firmware update and reset processes.
REQUIRED SOFT/LEADERSHIP SKILLS
Clear, professional customer communication.
Strong attention to detail and accuracy.
Problem-solving under time constraints.
Team collaboration and reliability.
Accountability for results and safety.
REQUIRED EDUCATION & EXPERIENCE
High school diploma or equivalent.
Experience repairing consumer electronics.
Record of consistent quality outcomes.
Comfort with structured service workflows.
PREFERRED EDUCATION & EXPERIENCE
Prior Google device repair experience.
Retail or service desk background.
Micro-soldering coursework or training.
REQUIRED LICENSES/CERTIFICATIONS
ESD awareness training completed.
PREFERRED LICENSES/CERTIFICATIONS
OEM-authorized Google device certification.
CompTIA A+ or equivalent credential.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities.
TRAVEL REQUIREMENTS
Travels: Occasional local store support.
% of Time: Up to 10%.
Overnight Travel: Rare, business need dependent.
PHYSICAL DEMANDS & WORKING CONDITIONS
Stationary Position: Frequently
Pushing/Pulling/Reaching: Occasionally
Kneel: Occasionally
Grab: Frequently
Bend: Occasionally
Lift/Carry Over: Up to 30 lbs
Vision: 20/20 corrected vision
Hearing: Receive detailed information if spoken to
Moving Mechanical Parts: Occasionally
Heavy Machinery: No
Fumes or Airborne Particles: Occasionally
Outdoor Frequency: Rare
Electricity: Frequently
Loud Noise: Occasionally
About Asurion
Sourced by ZipRecruiter
As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Nashville, TN, US
