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Work Study Cell Phone Customer Service Jobs in Indiana

Ivy Tech

Federal Work Study, Library

Muncie, IN · On-site

Work-Study positions are federally funded, part-time positions. Each position will have a specific ... Work in a range of settings including academic departments, research labs, and student services.

Ivy Tech

Student Work-Study: Student Life

Kokomo, IN · On-site

$15/hr

Federal Work-Study positions are part-time positions hired each semester and are for current Ivy ... Excellent customer service and general office skills * Basic knowledge of computers and general ...

Ivy Tech

Federal Work Study, Library

Muncie, IN · On-site

Work-Study positions are federally funded, part-time positions. Each position will have a specific ... Work in a range of settings including academic departments, research labs, and student services.

Ivy Tech

Student Work-Study: Student Life

Kokomo, IN · On-site

$15/hr

Federal Work-Study positions are part-time positions hired each semester and are for current Ivy ... Excellent customer service and general office skills * Basic knowledge of computers and general ...

IvyTech

Federal Work Study, Library

Muncie, IN · On-site

Work-Study positions are federally funded, part-time positions. Each position will have a specific ... Work in a range of settings including academic departments, research labs, and student services.

Ivy Tech

Federal Work Study Off-Campus

Indianapolis, IN · On-site

$18/hr

Deliver excellent customer service in all interactions. * Apply organizational skills to manage ... Communicate effectively by phone, email, and in person. * Contribute to a team-oriented and ...

Ivy Tech

Federal Work Study Off-Campus

Indianapolis, IN · On-site

$18/hr

Deliver excellent customer service in all interactions. * Apply organizational skills to manage ... Communicate effectively by phone, email, and in person. * Contribute to a team-oriented and ...

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All JobsWork Study Cell Phone Customer Service JobsWork Study Cell Phone Customer Service Jobs in Indiana

Work Study Cell Phone Customer Service information

What is a work study cell phone customer service job?

Work Study Cell Phone Customer Service jobs are part-time positions available to students, typically through a college or university's work-study program. In these roles, students assist customers with inquiries or issues related to cell phone services, such as billing, technical support, and account management. The job provides valuable customer service experience, helps students earn money to support their education, and often offers flexible hours to accommodate class schedules. Duties may be carried out in person, over the phone, or online, depending on the employer.

What are the key skills and qualifications needed to thrive as a work study cell phone customer service representative?

To thrive as a Work Study Cell Phone Customer Service representative, you need strong communication skills, basic knowledge of mobile devices and services, and typically a high school diploma or current student status. Familiarity with customer relationship management (CRM) systems, call center software, and troubleshooting tools is important for daily operations. Active listening, patience, and problem-solving abilities help you effectively address customer inquiries and build rapport. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth workflow in a fast-paced support environment.

What are some common challenges faced by work study cell phone customer service representatives, and how can they be addressed?

Work Study Cell Phone Customer Service representatives often encounter challenges such as handling a high volume of calls, troubleshooting diverse technical issues, and communicating with customers who may be frustrated or unfamiliar with technology. To address these challenges, representatives benefit from thorough training on common device problems and customer service protocols, as well as ongoing support from supervisors and peers. Maintaining patience, staying organized, and utilizing available resources or knowledge bases also help ensure successful interactions and professional growth.

What is the difference between Work Study Cell Phone Customer Service vs Work Study Retail Associate?

AspectWork Study Cell Phone Customer ServiceWork Study Retail Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, customer support offices, retail storesRetail stores, shopping malls, electronics outlets
Employer & IndustryTelecom companies, retail chains, tech storesElectronics retailers, mobile carriers, retail chains
Job FocusHandling customer inquiries, troubleshooting, account managementAssisting customers, sales support, product knowledge

Both roles involve customer interaction and require communication skills, but Work Study Cell Phone Customer Service focuses on technical support and account management in call centers or support offices, while Work Study Retail Associate emphasizes in-person sales and customer assistance in retail environments. The choice depends on your preferred work setting and specific skills.

What cities in Indiana are hiring for Work Study Cell Phone Customer Service jobs?

Cities in Indiana with the most Work Study Cell Phone Customer Service job openings:

Work Study Cell Phone Customer Service jobs near you
Infographic showing various Work Study Cell Phone Customer Service job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Federal Work Study, Library

Ivy Tech

Muncie, IN • On-site

Part-time

Posted 13 days ago

Job description

Work-Study positions are federally funded, part-time positions. Each position will have a specific set of responsibilities that will be explained during the interview process. We are excited to offer an on-campus job position for college students! This is a fantastic opportunity to gain valuable work experiences while balancing your academic commitments. We're seeking motivated students who are eager to join the Ivy Tech team!
Why work with us?
Flexible Hours: Positions are designed to fit around your class schedule
Diverse Opportunities: Work in a range of settings including academic departments, research labs, and student services.
Supportive Environment: Be part of a collaborative and dynamic team.
Relevant Experience: Gain experience related to your program of study or future career goals.

The work study employee is a part-time employee under the direction and supervision of the Assistant to the Libraries and Academic Support Services East Central Region. The employee will receive a training period which will include a Part-Time Library Assistant Guide which will discuss in detail the following job duties listed below.

Opening and closing procedures for the library.

Checking in and checking library materials.

Registering library users.

Observing Circulation Desk protocol.

Becoming familiar with the library's web pages and resources.

Becoming familiar with Just In Time accounts and procedures.

Learning how to use the electronic pay system, Adobe Sign/EchoSign.

To Qualify for our Federal Work Study program students:

Must be authorized to work in the United States

Must have a high school diploma or GED.
Students must be enrolled in at least 6 credit hours each semester.
Students must be making Satisfactory Academic Progress as determined by the Financial Aid Office.
Students must have a current and completed FAFSA on file.
Student must demonstrate financial need.

Selected candidate for employment will be subject to pre-employment
background checks, including criminal history check, and any offer of employment will be contingent upon that outcome. Official transcripts required upon hiring.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

**Please use your Ivy Tech email address when applying.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

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