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Work Study Cell Phone Customer Service Jobs in Georgia

SMART COMMUNICATIONS 1 LLC

Phone Operator

Norcross, GA · On-site

$15/hr

... customers and help to interest them in our products and services and direct them to further ... Our Services Include: Smartphone Sales Electronic Sales Professional Cell Phone & Wireless ...

Morehouse College

RIF Work Study Staff

Atlanta, GA · On-site

Lifeguarding the pool (certified only) Community Service Position Description Work-Study Office ... Work Phone Number 678-396-5093 Supervisor's Work Email shamonda.phillips@morehouse.edu Posting ...

ATC Income Tax

Customer Service Phone Rep

Decatur, GA · On-site

$15.50 - $21.25/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed ... Fresh, fun tax preparation office looking for 8 inside phone representatives to work call center ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$15 - $20.50/hr

Fresh, fun tax preparation office looking for 8 inside phone representatives to work call center ... excellent customer service over the telephone Support Tax Preparer staff Ensure adherence to ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

Fresh, fun tax preparation office looking for 8 inside phone representatives to work call center ... excellent customer service over the telephone Support Tax Preparer staff Ensure adherence to ...

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All JobsWork Study Cell Phone Customer Service JobsWork Study Cell Phone Customer Service Jobs in Georgia

Work Study Cell Phone Customer Service information

What is a work study cell phone customer service job?

Work Study Cell Phone Customer Service jobs are part-time positions available to students, typically through a college or university's work-study program. In these roles, students assist customers with inquiries or issues related to cell phone services, such as billing, technical support, and account management. The job provides valuable customer service experience, helps students earn money to support their education, and often offers flexible hours to accommodate class schedules. Duties may be carried out in person, over the phone, or online, depending on the employer.

What are the key skills and qualifications needed to thrive as a work study cell phone customer service representative?

To thrive as a Work Study Cell Phone Customer Service representative, you need strong communication skills, basic knowledge of mobile devices and services, and typically a high school diploma or current student status. Familiarity with customer relationship management (CRM) systems, call center software, and troubleshooting tools is important for daily operations. Active listening, patience, and problem-solving abilities help you effectively address customer inquiries and build rapport. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth workflow in a fast-paced support environment.

What are some common challenges faced by work study cell phone customer service representatives, and how can they be addressed?

Work Study Cell Phone Customer Service representatives often encounter challenges such as handling a high volume of calls, troubleshooting diverse technical issues, and communicating with customers who may be frustrated or unfamiliar with technology. To address these challenges, representatives benefit from thorough training on common device problems and customer service protocols, as well as ongoing support from supervisors and peers. Maintaining patience, staying organized, and utilizing available resources or knowledge bases also help ensure successful interactions and professional growth.

What is the difference between Work Study Cell Phone Customer Service vs Work Study Retail Associate?

AspectWork Study Cell Phone Customer ServiceWork Study Retail Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, customer support offices, retail storesRetail stores, shopping malls, electronics outlets
Employer & IndustryTelecom companies, retail chains, tech storesElectronics retailers, mobile carriers, retail chains
Job FocusHandling customer inquiries, troubleshooting, account managementAssisting customers, sales support, product knowledge

Both roles involve customer interaction and require communication skills, but Work Study Cell Phone Customer Service focuses on technical support and account management in call centers or support offices, while Work Study Retail Associate emphasizes in-person sales and customer assistance in retail environments. The choice depends on your preferred work setting and specific skills.

What are the most commonly searched types of Cell Phone Customer Service jobs in Georgia?

The most popular types of Cell Phone Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Work Study Cell Phone Customer Service jobs?

Cities in Georgia with the most Work Study Cell Phone Customer Service job openings:

Work Study Cell Phone Customer Service jobs near you

Phone Operator

SMART COMMUNICATIONS 1 LLC

Norcross, GA • On-site

$15/hr

Full-time

Re-posted 10 days ago

Job description

Bilingual (Spanish Speaking) , Highly Motivated Person. COMPANY OPERATOR position, you will answer the phones and speak with customers and help to interest them in our products and services and direct them to further assistance as needed with our salespersons.

Smart Communications is seeking a Sales oriented-Operator for its Norcross location. Bilingual - Spanish & English Speaking.

If you aren't experienced in sales we will show you how. We will train you!

We are seeking a person driven by Personal Development and ethical team player. Your Schedule: Monday - Friday 10:00am - 7:00pm Saturday: 10:00am - 5:00 pm Sundays OFF You will be Working in our Norcross location. (Must-Have Transportation.)

Position Details: You will be answering the phone as an Operator and directing the customers and also helping to sell them. You will be providing guidance and Product Selection while maintaining our standards of industry-leading customer service. Our Customers come in to pay their bill, Purchase a New Phone, Repair a phone or tablet, and more.

Responsibilities: Answer the phone and direct calls, Present and sell company products and services to new and existing customers .

Prospect and contact potential customers Reach agreed upon sales targets by the deadline. Resolve customer inquiries and complaints Create sales material to present to customers Benefits: World's Best Sales Training. Part of a Great Team.

Access to Personal Development.

$15/Hour Plus Bonus & Commission. Our Services Include: Smartphone Sales Electronic Sales Professional Cell Phone & Wireless Electronic Repairs Cellular Accessories Cellular Unlocks Data Backup and Transfer Expert Guidance No Credit Needed Financing Qualifications: Bilingual - English & Spanish Ability to build rapport with clients Work Ethic Deadline and detail-oriented Job Type: Full-time