About the job Customer Service & Administrative Office Assistant
Customer Service & Administrative Office Assistant
Pay: $30.00 to $38.00 per hour
Schedule: Part Time or Full Time
Location: Remote
About the Role
We are currently seeking organized and dependable individuals for an entry level Customer Service & Administrative Support Assistant opportunity. This role is well suited to candidates who are comfortable communicating clearly, following written instructions, reviewing information carefully, and completing routine support tasks with accuracy and consistency.
This position combines customer service support, administrative assistance, data entry, online workflow coordination, and general office support. Training is provided for qualified applicants, and the role is structured to help candidates build experience while developing strong day to day work habits.
Applicants with experience in customer service, retail, reception, hospitality, front desk support, call centre support, office administration, data entry, or other service focused roles are encouraged to apply. The position is a good fit for individuals who are patient, organized, detail oriented, and able to handle customer or participant information professionally.
Key Responsibilities
The Customer Service & Administrative Support Assistant will help support routine customer service, feedback, and office related tasks. Responsibilities can include:
โข Reviewing customer, participant, or project related information for accuracy and completeness
โข Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
โข Reading written instructions carefully and completing assigned tasks according to provided guidelines
โข Entering information into online forms, templates, spreadsheets, or tracking sheets
โข Reviewing names, dates, contact details, submitted answers, and other information for accuracy
โข Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
โข Providing structured feedback to support client projects and research assignments
โข Participating in guided client evaluations and completing form based assessments
โข Recording reactions, preferences, observations, and responses clearly and accurately
โข Researching company websites, checking business information online, and verifying whether details are current
โข Supporting routine office related processes through accurate and consistent task completion
โข Communicating clearly in writing when completing forms, notes, feedback, or project related responses
Requirements
Qualified applicants should be comfortable with basic computer based tasks, written communication, and routine support responsibilities. Requirements include:
โข Reliable computer or laptop
โข Stable internet connection
โข Ability to follow written instructions carefully
โข Comfort using email, web browsers, online forms, and basic web based tools
โข Strong attention to detail and ability to review work for accuracy
โข Clear written communication skills
โข Dependable and organized approach to recurring tasks
โข Ability to work independently and manage time effectively
โข Comfort reviewing customer, participant, or project information
โข Ability to handle routine customer service and administrative support tasks professionally
Preferred Skills
Previous experience is helpful but not required for all applicants. No experience required and training is provided for qualified candidates. Preferred skills include:
โข Previous customer service, retail, reception, hospitality, front desk, call centre, or office support experience
โข Basic computer navigation and familiarity with everyday online tools
โข Comfort using Google Search, email, online forms, templates, and spreadsheets
โข Good written communication and reading comprehension
โข Ability to read customer or participant information carefully and respond appropriately
โข Ability to stay organized while working through assigned tasks
โข Consistent follow through and dependable work habits
โข Willingness to learn new tools and processes with training provided
โข Interest in customer service, administrative support, data entry, research, feedback, or support based work
Compensation and Growth
This position offers competitive pay based on the role, schedule, and overall fit. It can also serve as a strong starting point for candidates who want to build experience in customer service support, administrative work, online task coordination, data entry, and general office support.
Candidates who perform well can be considered for additional responsibilities over time, depending on availability, project needs, accuracy, communication, and overall performance.
Schedule
Opportunities are available for both part time and full time hours. Scheduling details can vary depending on role fit, availability, and current project needs.
Application Process
This is an initial application through a partner job platform. Candidates who continue in the process can be asked to complete their full application directly through the hiring company's website.
Completing that next step allows the hiring team to confirm applicant details, review availability, and consider candidates for suitable customer service support, administrative support, data entry, feedback, and office related opportunities.
Apply
If you are interested in an entry level customer service and administrative support opportunity and can bring clear communication, organization, accuracy, and dependable follow through to the role, we encourage you to apply.