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Work From Home Veterans Crisis Line Jobs (NOW HIRING)

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to ... Collaborate with Shift Supervisors and other crisis line staff to provide or receive support

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to ... Collaborate with Shift Supervisors and other crisis line staff to provide or receive support

Opportunityalliance

$32 - $34/hr

Clinical Supervisor Maine Crisis Line (MCL) program (Remote - In Maine) Pay range: $32 - $34/hour ... home office that supports privacy and uninterrupted work, or from our South Portland office.

IQVIA

Work from Home

Boise, ID · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... a protected veteran, or any other status protected by applicable law. IQVIA is committed to ...

IQVIA

Work from Home

Tucson, AZ · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... a protected veteran, or any other status protected by applicable law. IQVIA is committed to ...

IQVIA

Work from Home

Grand Junction, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... a protected veteran, or any other status protected by applicable law. IQVIA is committed to ...

IQVIA

Work from Home

Cincinnati, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... a protected veteran, or any other status protected by applicable law. IQVIA is committed to ...

IQVIA

Work from Home

Fort Collins, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... a protected veteran, or any other status protected by applicable law. IQVIA is committed to ...

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... a protected veteran, or any other status protected by applicable law. IQVIA is committed to ...

IQVIA

Work from Home

Cleveland, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... a protected veteran, or any other status protected by applicable law. IQVIA is committed to ...

IQVIA

Work from Home

Littleton, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... a protected veteran, or any other status protected by applicable law. IQVIA is committed to ...

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... a protected veteran, or any other status protected by applicable law. IQVIA is committed to ...

IQVIA

Work from Home

North Little Rock, AR · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... a protected veteran, or any other status protected by applicable law. IQVIA is committed to ...

IQVIA

Work from Home

Colorado Springs, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... a protected veteran, or any other status protected by applicable law. IQVIA is committed to ...

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All Jobsremote JobsWork From Home Veterans Crisis Line Jobs

Work From Home Veterans Crisis Line information

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$12

$20

$32

How much do work from home veterans crisis line jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for work from home veterans crisis line in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What is a work from home Veterans Crisis Line responder?

A Work From Home Veterans Crisis Line responder is a trained professional who provides confidential support to veterans, service members, and their families experiencing emotional distress or crisis. Working remotely, they answer calls, texts, or chats from individuals seeking help, offer counseling, assess risk, and connect callers with additional resources if needed. This role is critical in ensuring veterans have access to immediate support, no matter where the responder or the caller is located.

What are the key skills and qualifications needed to thrive as a work from home Veterans Crisis Line responder?

To thrive as a Work From Home Veterans Crisis Line responder, you need a background in mental health, crisis intervention, or counseling, often supported by a degree in psychology, social work, or a related field. Familiarity with call center software, confidential documentation systems, and crisis assessment protocols is typically required. Strong listening skills, emotional resilience, and the ability to remain calm under pressure are standout soft skills for this role. These competencies ensure effective support for veterans in crisis, timely intervention, and the maintenance of safety and confidentiality.

What are some of the unique challenges and rewards of working remotely as a Veterans Crisis Line responder?

Working remotely as a Veterans Crisis Line responder offers the flexibility of working from home, but it also presents unique challenges such as maintaining clear boundaries between work and personal life and managing emotional stress in a home environment. Responders must stay focused and engaged during emotionally intense calls, often without the immediate in-person support of colleagues. However, the role is highly rewarding, as responders make a direct impact on the lives of veterans and their families. Regular virtual team meetings and debriefings help foster a sense of connection and provide essential support, making remote responders a vital part of a collaborative, mission-driven team.

What is the difference between Work From Home Veterans Crisis Line vs Work From Home Veteran Support Specialist?

AspectWork From Home Veterans Crisis LineWork From Home Veteran Support Specialist
Required CredentialsVeterans Crisis Line certification, mental health trainingCustomer service, veteran support training
Work EnvironmentRemote, crisis intervention settingRemote, support and resource provision
Employer & IndustryVeterans Affairs, mental health servicesNonprofit organizations, veteran support agencies

The Veterans Crisis Line focuses on crisis intervention for veterans experiencing mental health emergencies, requiring specialized training. In contrast, Veteran Support Specialists provide ongoing support and resources to veterans, often with customer service skills. Both roles are remote and serve the veteran community but differ in scope and training requirements.

More about Work From Home Veterans Crisis Line jobs

What cities are hiring for Work From Home Veterans Crisis Line jobs?

Cities with the most Work From Home Veterans Crisis Line job openings:

What states have the most Work From Home Veterans Crisis Line jobs?

States with the most job openings for Work From Home Veterans Crisis Line jobs include:

What job categories do people searching Work From Home Veterans Crisis Line jobs look for?

The top searched job categories for Work From Home Veterans Crisis Line jobs are:

Work From Home Veterans Crisis Line jobs near you
Infographic showing various Work From Home Veterans Crisis Line job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,071 per year, or $20.7 per hour.

988 Crisis Specialist

Pontiac, MI • On-site, Remote

Common Ground
11 - 50 employees
Learn more about Common Groundexternal

$21/hr

Full-time

PTO

Posted 21 days ago

Job description

Job Title: 988 Crisis Specialist

Base Pay: $21 hourly + shift differentials

Various Full-Time & Part-Time Shifts Available

About you:

The ideal Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to apply!

About us:

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.

Day in the Life

  • Provide crisis support to individuals contacting the National Suicide Prevention helpline and 988 helpline
    • Login to helpline applications
    • Respond to incoming contacts of varying crisis nature. Communication may include calls, text, and/or chat
    • Offer information on available resources like homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.
    • Employ de-escalation techniques to assist individuals in crisis
    • Coordinate with EMS or police to complete active rescue as needed
    • Communicate effectively with individuals in real time while simultaneously documenting the interaction accurately in required systems.
    • Conduct follow-ups to ensure successful access to services
    • Collaborate with Shift Supervisors and other crisis line staff to provide or receive support
    • Maintain high level confidentiality while performing all duties
    • Uphold strict confidentiality in all tasks performed

What you need to apply

    • High School Diploma or GED equivalent
    • 6 months of work or volunteer experience in a mental health/crisis services field, or equivalent education/training
    • At-home high speed internet on a private network
    • A private, HIPAA compliant, dedicated office space

What makes us different

    • Non-Profit mission-driven, person-focused environment
    • 100-hour Crisis Intervention training
    • Opportunity for professional growth
    • Team oriented environment
    • An organizational culture of mental and behavioral health support for all

For your hard work

    • Generous Paid Time Off
    • Shift premiums
    • Employer sponsored benefit and wellness plans (including Benefit Dollars equal to 16% of base pay, Calm App, etc.)
    • Competitive wages

Our Mission

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.

Find out more at https://commongroundhelps.org

View the full job description here: 988 Crisis Specialist Job Description.pdf

Employment Type: Full Time and Part Time

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