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Pittsburgh, PA · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

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Somers, NY · Remote

$25/hr

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Trenton, NJ · Remote

$25/hr

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Orlando, FL · Remote

$25/hr

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Gig Harbor, WA · Remote

$25/hr

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Wedgefield, SC · Remote

$25/hr

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Stockton, CA · Remote

$25/hr

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Oxly, MO · Remote

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Warwick, NY · Remote

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Newport, RI · Remote

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Norwich, NY · Remote

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Madison, MN · Remote

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Cedar Grove, NC · Remote

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Vinton, IA · Remote

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Endwell, NY · Remote

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Linn, MO · Remote

$25/hr

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De Tour Village, MI · Remote

$25/hr

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Work From Home Vector Control information

What is the difference between Work From Home Vector Control vs Work From Home Pest Control Technician?

AspectWork From Home Vector ControlWork From Home Pest Control Technician
CredentialsVector control certifications, environmental health knowledgePest control licenses, pesticide applicator certification
Work EnvironmentPrimarily remote, field visits for inspectionsRemote planning, fieldwork for pest treatments
Industry UsagePublic health agencies, environmental organizationsPest control companies, residential/commercial services
Search & Comparison IntentFocus on disease vectors, health safetyFocus on pest eradication, property protection

Work From Home Vector Control roles typically involve remote coordination and field inspections related to disease vectors, requiring specialized certifications. In contrast, Work From Home Pest Control Technicians focus on pest management services, often with licensing requirements. Both roles may include remote planning, but their primary focus and certifications differ, catering to distinct aspects of pest and vector management.

More about Work From Home Vector Control jobs
What cities are hiring for Work From Home Vector Control jobs? Cities with the most Work From Home Vector Control job openings:
What states have the most Work From Home Vector Control jobs? States with the most job openings for Work From Home Vector Control jobs include:
What job categories do people searching Work From Home Vector Control jobs look for? The top searched job categories for Work From Home Vector Control jobs are:
Work From Home Vector Control jobs near you
Infographic showing various Work From Home Vector Control job openings in the United States as of May 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% Remote job distribution.

Customer Experience Associate - Call Center

Vector Security and Vector Security Networks

Remote

$14.67 - $23.41/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our Shared Services team as a Customer Experience Associate.
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Job Location: Remote/Work from Home - US/USA
Summary:
In an omnichannel environment, the Customer Experience Associate is expected to handle customer interactions across multiple channels seamlessly. Reps should be adept at managing interactions via phone, email, chat, social media, and SMS. Must have the ability to switch between channels during a single interaction, such as moving from a chat to a phone call if needed with the goal of assisting in answering customer questions, making account updates, and resolving all concerns. If necessary, escalate the call to technical support or schedule a service visit. Accurately document all customer interactions with the business application.
What You'll Do:
  • Receive inbound communications from customers via multiple channels including phone, chat, email and text and provide positive customer experiences while adhering to quality standards and real-time first call resolution.
  • Enter accurate and complete documentation of all customer interactions into the business application.
  • Review open work orders, research, and make outbound calls, emails, texts, and chats to customers to identify and resolve potential issues.
  • Discuss our referral program as well as new products and offerings with our customers.
  • Increase our service level by achieving individual call metrics which are reviewed on an ongoing basis.

What You'll Need:
  • High School Diploma or equivalent.
  • One year of relevant customer service experience in an omnichannel or multichannel call center environment.
  • Strong verbal and written communication skills to effectively handle inquiries and resolve issues.
  • Demonstrate empathy and patience, especially when dealing with irate or frustrated customers. Use customer data to personalize interactions, ensuring customers feel valued and understood. Provide consistent service quality across all channels, maintaining the same level of professionalism and support.
  • Excellent spelling/grammar.
  • Quick Resolution: Efficiently resolve customer issues by leveraging available tools and resources.
  • Escalation Management: Know when and how to escalate issues to higher-level support if necessary.
  • Able to meet all customer deadlines (both internal and external)
  • Company-specific monitoring center software for CRM and scheduling. Able to become proficient to demonstrate competency with company specific processes and procedures.
  • Have a working knowledge of Microsoft Office Programs to prepare documents as needed. Must be able to text, email, online chat, and social media.
  • CRM Proficiency: Familiarity with Customer Relationship Management (CRM) systems to track and manage customer interactions.
  • Unified Desktop Use: Ability to use a unified agent desktop that integrates all communication channels and customer data.
  • Able to obtain and maintain state licenses and technical certification as needed to access customer accounts. Complete and pass ADC training in first 90 days.
  • Able to work from home (Vector-provided equipment) without distraction.

What You'll Get:
We offer a "Total Rewards" package including:
  • Competitive compensation with incentive eligibility
  • Medical, dental, and vision coverage
  • HSA/FSA programs
  • Company paid life and AD&D insurance
  • Company paid short- and long-term disability
  • Voluntary benefit products
  • 401k retirement savings plan after just 60 days
  • 7 Company Holidays, plus 2 Floating holidays of your choice
  • Paid Time Off
  • Tuition reimbursement
  • Employee Assistance Program (EAP)

About Us:
We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time.
Our Values:
  • Win as a team.
  • Do the right thing.
  • Make a difference every day.
  • Get it done.
  • Think big.

If you share these ideals, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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