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Work From Home Toll Customer Service Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

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Work From Home Toll Customer Service information

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$28

How much do work from home toll customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for work from home toll customer service in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What is a work from home toll customer service representative?

Work from home toll customer service jobs involve assisting customers with inquiries related to toll payments, account management, billing issues, and transponder devices. Employees communicate with customers via phone, email, or chat, providing support and resolving problems from a remote location. These roles require strong communication skills, a reliable internet connection, and the ability to handle confidential information securely. Many companies provide training and equipment to help employees succeed in a remote environment.

What skills and qualifications are needed to thrive as a work from home toll customer service representative?

To thrive as a Work From Home Toll Customer Service representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and secure remote access tools is commonly required. Patience, active listening, and self-motivation are crucial soft skills for effectively assisting customers and managing tasks independently. These skills and qualities are important to ensure efficient issue resolution, customer satisfaction, and seamless remote operations.

What are common challenges faced by work from home toll customer service representatives, and how can they be managed?

Work From Home Toll Customer Service representatives often encounter challenges such as managing high call volumes, handling irate customers, and staying motivated in a remote environment. To address these, it's important to develop strong communication and problem-solving skills, maintain a structured daily routine, and utilize company-provided resources for support. Regular check-ins with supervisors and participation in virtual team meetings can also help foster a sense of connection and provide guidance, ensuring representatives feel supported while working remotely.

What is the difference between Work From Home Toll Customer Service vs Work From Home Call Center Customer Service?

AspectWork From Home Toll Customer ServiceWork From Home Call Center Customer Service
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; basic computer skills
Work EnvironmentHome office, quiet environment, dedicated workspaceHome office, quiet environment, dedicated workspace
Industry UsagePrimarily transportation and toll agenciesVarious industries including retail, tech, healthcare
Job FocusHandling toll-related inquiries, payments, and account issuesHandling general customer inquiries across industries

Work From Home Toll Customer Service focuses on toll-related issues for transportation agencies, requiring specific knowledge of toll systems. Work From Home Call Center Customer Service covers a broader range of industries and customer inquiries. Both roles require similar credentials and work environments but differ in industry focus and job scope.

More about Work From Home Toll Customer Service jobs

What cities are hiring for Work From Home Toll Customer Service jobs?

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What states have the most Work From Home Toll Customer Service jobs?

States with the most job openings for Work From Home Toll Customer Service jobs include:

What job categories do people searching Work From Home Toll Customer Service jobs look for?

The top searched job categories for Work From Home Toll Customer Service jobs are:

Work From Home Toll Customer Service jobs near you

Work From Home Customer Service

Globe Life American Income Division

Killeen, TX • On-site, Remote

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 2 days ago

New

Job description

Remote Customer Service Representative - Benefits Advisor (Work From Home)
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)Join AO - Where Opportunity, Growth & Flexibility Come Together
Are you looking for a rewarding career that offers flexibility, professional development, and the opportunity to make a meaningful difference?
AO is seeking motivated, service-oriented professionals to join our growing team as a Remote Customer Service Representative - Benefits Advisor. In this role, you'll work directly with clients who have requested information regarding their benefits, helping them understand their options while delivering exceptional customer service and ongoing support through virtual appointments.
Whether you're beginning a new career or bringing experience in customer service, healthcare, hospitality, retail, education, banking, call center operations, or sales, we provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.About AO
For more than 70 years, AO has proudly helped protect working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we combine financial strength with a people-first culture that emphasizes mentorship, professional development, and long-term career growth.
Our fully remote work environment allows our representatives to build successful careers from home while receiving ongoing coaching, leadership development, and performance-based advancement opportunities.What You'll DoCustomer Service & Client Support
As a Remote Customer Service Representative - Benefits Advisor, you'll work with clients who have requested information about their available benefits and coverage options.
Responsibilities include:
  • Meet with clients virtually through Zoom and scheduled phone appointments
  • Answer questions regarding available benefits and supplemental coverage
  • Review existing policies and explain available solutions
  • Assist clients with applications, enrollments, and benefit updates
  • Provide ongoing customer service and follow-up support
  • Maintain accurate client records and documentation
  • Help clients understand their available financial protection options
  • Build long-term relationships through professionalism, trust, and exceptional service
Professional Development
  • Participate in virtual training and mentorship programs
  • Attend leadership development and coaching sessions
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue developing communication, customer service, and leadership skills
What We Offer100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based incentives
  • Leadership bonuses
  • Recognition programs
Comprehensive Training
  • Structured onboarding
  • Ongoing mentorship
  • Weekly virtual coaching
  • Leadership development opportunities
Benefits
Eligible representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Industry-leading virtual technology and collaboration tools
Career Advancement
  • Performance-based promotions
  • Clear leadership pathways
  • Promotion-from-within culture
  • Long-term professional growth
Qualifications
We're looking for individuals who demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Adaptability and problem-solving skills
  • Professionalism and integrity
  • Desire for continuous personal and professional growth
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Customer Support
  • Client Relations
  • Healthcare
  • Retail
  • Hospitality
  • Sales
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.Ready to Grow with AO?
If you're looking for a flexible remote career where your communication skills, commitment to service, and desire to grow are valued, we'd love to hear from you.
Apply today and discover how a career with AO can help you build your future while making a positive impact on the lives of working families.Work From Home. Help Families. Grow Your Career. Build Your Future. 🚀

Apply