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Work From Home Sprint Customer Service Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

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Work From Home Sprint Customer Service information

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How much do work from home sprint customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for work from home sprint customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Work From Home Sprint Customer Service position, and why are they important?

To thrive as a Work From Home Sprint Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and basic computer troubleshooting is essential, and knowledge of Sprint's products and services is highly beneficial. Outstanding soft skills include patience, multitasking, resilience, and the ability to remain calm under pressure. These capabilities ensure effective customer interactions, enhance satisfaction, and enable you to resolve issues efficiently in a remote environment.

What is a Work From Home Sprint Customer Service job?

A Work From Home Sprint Customer Service job involves assisting Sprint customers remotely with inquiries, technical support, billing issues, and account management. Employees communicate with customers via phone, chat, or email while working from a home office. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Sprint may provide training and necessary equipment to ensure employees can effectively handle customer concerns.

What are the typical responsibilities of a Work From Home Sprint Customer Service representative?

As a remote Sprint Customer Service representative, your main responsibilities include answering customer inquiries via phone, email, or chat, assisting with billing questions, resolving technical issues, and processing service requests. You'll be expected to provide accurate product information, troubleshoot service problems, and escalate complex cases to senior support teams when necessary. Regular training sessions and team meetings are held virtually to keep you updated on company policies and new offerings. Success in this role requires excellent organizational skills and the ability to work independently while still collaborating with supervisors and peers online.

What cities are hiring for Work From Home Sprint Customer Service jobs? Cities with the most Work From Home Sprint Customer Service job openings:
What states have the most Work From Home Sprint Customer Service jobs? States with the most job openings for Work From Home Sprint Customer Service jobs include:
What job categories do people searching Work From Home Sprint Customer Service jobs look for? The top searched job categories for Work From Home Sprint Customer Service jobs are:
Work From Home Sprint Customer Service jobs near you
Infographic showing various Work From Home Sprint Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service - Work at Home

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.

Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.
Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)
Employment Type: FULL_TIME

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