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Work From Home Social Service Jobs in Raleigh, NC

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Work From Home Social Service information

See Raleigh, NC salary details

$27.7K

$42.5K

$57.4K

How much do work from home social service jobs pay per year?

As of Sep 6, 2026, the average yearly pay for work from home social service in Raleigh, NC is $42,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $50,100.00 per year, depending on experience, location, and employer.

What is a work from home social service professional?

Work from home social service jobs are positions that allow professionals to provide social support, counseling, and assistance to individuals or communities remotely, rather than in a traditional office or field setting. These roles may include case management, crisis intervention, therapy, or resource coordination, all conducted via phone, video calls, or online platforms. This flexible arrangement enables social workers and related professionals to reach clients who may have barriers to accessing in-person services, while also offering work-life balance benefits for employees.

What skills and qualifications are needed to thrive as a work from home social service professional?

To thrive as a Work From Home Social Service professional, you need a background in social work or human services, often requiring a relevant degree or certification and knowledge of case management. Familiarity with remote collaboration tools, client management software, and secure data handling systems is typically necessary. Strong communication, empathy, and self-motivation are crucial soft skills for engaging clients and managing caseloads independently. These skills and qualities are vital to provide effective support and maintain high-quality service delivery in a remote environment.

How does working from home as a social service professional impact collaboration and case management?

Working remotely as a social service professional often requires adapting to digital platforms for collaboration, communication, and case management. While you'll typically have regular virtual meetings with your team and supervisors, maintaining strong connections with clients may involve video calls, phone check-ins, and secure online documentation. This setup can present challenges, such as building rapport with clients remotely and ensuring confidentiality, but it also offers flexibility in scheduling and reduces travel time. Proactive communication and being comfortable with technology are key to successfully managing cases and collaborating with multidisciplinary teams in a virtual environment.

What are popular job titles related to Work From Home Social Service jobs in Raleigh, NC?

For Work From Home Social Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Social Service jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Social Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Social Service jobs?

Cities near Raleigh, NC with the most Work From Home Social Service job openings:

Work From Home Social Service jobs near you
Infographic showing various Work From Home Social Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $42,465 per year, or $20.4 per hour.

Customer Service Representative | WFH Entry-Level

Globe Life American Income Division

Raleigh, NC • On-site, Remote

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 28 days ago

Job description

Remote Customer Service Representative | Client Benefits Specialist | Work From Home
Company: AO | Globe Life
Location: 100% Remote (United States)
Build a Meaningful Career Helping Working Families
Are you looking for a career that combines professional growth, flexibility, and the opportunity to make a real difference?
AO, a proud member of the Globe Life family, is hiring Remote Customer Service Representatives / Client Benefits Specialists to help working families understand and access life, accident, and supplemental health insurance benefits.
Since 2020, we've operated in a fully remote environment, allowing our team to work from home while building rewarding careers supported by comprehensive training and ongoing mentorship.
No previous insurance experience is required. We provide the training and support you need to succeed.
What You'll Do
  • Meet virtually with clients using Zoom.
  • Build relationships by understanding each client's needs.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Guide clients through the enrollment process.
  • Respond to client questions and provide outstanding customer service.
  • Maintain accurate client records and documentation.
  • Participate in ongoing virtual training and professional development.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.
  • Customer service, retail, healthcare, hospitality, banking, education, military, or sales experience is helpful-but not required.
Why Join AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that supports your career goals and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance incentives.
🎓 Comprehensive Training
Receive virtual onboarding, mentorship, leadership coaching, and ongoing professional development.
♥ Benefits
  • Health Insurance Reimbursement (after qualification period)
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Career Advancement
  • Leadership Development
Recognition & Incentives
Top performers may qualify for company-sponsored incentive trips and recognition programs.
About AO
As part of Globe Life, AO has helped protect working families for more than 70 years by providing trusted life and supplemental health insurance solutions.
Our mission is simple:
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Make an Impact?
If you're looking for a flexible work-from-home career where you can help families, grow professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your career with AO.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply