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Work From Home Scotts Miracle Gro Jobs (NOW HIRING)

The Scotts Miracle Gro Company

Data Steward

Marysville, OH · On-site +1

$87K - $103K/yr

Work closely with stakeholders to ensure accurate and comprehensive metadata documentation. Support ... Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters ...

YipitData

Data Classification Associate, Corporate

$16.50 - $21.25/hr

From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure ... like Ulta, 3M, and Scotts Miracle-Gro to build one of the most comprehensive views into how ...

YipitData

Data Classification Associate, Corporate

OR · On-site +1

$16 - $20.75/hr

From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure ... like Ulta, 3M, and Scotts Miracle-Gro to build one of the most comprehensive views into how ...

YipitData

Data Product Analyst, Corporate

From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure ... like Ulta, 3M, and Scotts Miracle-Gro to build one of the most comprehensive views into how ...

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How much do work from home scotts miracle gro jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for work from home scotts miracle gro in the United States is $34.46, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $44.23 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Scotts Miracle Gro vs Customer Service Representative?

AspectWork From Home Scotts Miracle GroCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require experience in sales or customer serviceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, home-based setting with flexible hoursTypically office or call center, but remote options are common
Industry UsageSales, marketing, and customer support within the gardening and home improvement industryCustomer support across various industries, including retail and manufacturing

Work From Home Scotts Miracle Gro roles focus on sales and support within the gardening industry, often requiring specific product knowledge, while Customer Service Representatives handle general customer inquiries across multiple sectors. Both roles may be remote, but the industry focus and job functions differ.

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Work From Home Scotts Miracle Gro jobs near you
Infographic showing various Work From Home Scotts Miracle Gro job openings in the United States as of August 2026, with employment types broken down into 45% Full Time, 33% Part Time, and 22% Contract. Highlights an 100% Remote job distribution, with an average salary of $71,679 per year, or $34.5 per hour.

Coordinator, Consumer Services (T2)

The Scotts Miracle Gro Company

Marysville, OH • Remote

$17.10 - $20.10/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

ScottsMiracle-Gro rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

298th of 545 rated manufacturers

Job description

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!

The hourly rate pay for this position at Scotts will generally fall between $17.10 - 20.10 per hour and is paid weekly. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!

We are seeking a dedicated and customer-focused Consumer Services Coordinator to join our team. In this role, you will assist both our consumers and our frontline Tier 1 agents, resolving issues, providing order support, and fielding product and general lawn and garden care questions. You will communicate via phone, email, chat, and other digital channels to provide timely and effective support, and will use Salesforce to manage interactions efficiently, track issues, and provide a seamless service experience for both our consumers and our internal agents.

This position is fully remote.

In this role you will:

  • Assist consumers via phone, chat, and email, ensuring a prompt and professional experience.

  • Answer questions and provide expert advice on lawn and garden products, maintenance, and care solutions to both external consumers and internal Tier 1 agents.

  • Troubleshoot product issues and provide step-by-step guidance for both consumers and agents.

  • Provide Tier 1 agents with guidance on resolving consumer issues, supporting both the consumer and the agent within established guidelines.

  • Resolve customer complaints efficiently, taking over escalated or complex issues from Tier 1 agents as needed.

  • Process orders, returns, and warranty claims accurately and efficiently.

  • Use Salesforce to document customer interactions, track resolutions, and identify trends for service improvements.

  • Meet or exceed performance metrics, including response times and customer satisfaction scores.

  • Collaborate with other levels and roles within CS, as well as other departments across the business to ensure seamless customer experience.

  • Stay updated on company policies, promotions, and product offerings.

  • Follow company guidelines and compliance regulations while handling customer data.

The perfect person will have:

  • Experience: 3+ years in customer service, preferably in a call center environment, with experience as a mentor, peer coach, or leader.

  • Leadership: Demonstrated skill in coaching and assisting others; providing feedback and helping others problem solve and find resolutions.

  • Technical Skills: Proven ability to comfortably navigate multiple systems simultaneously while also interacting with consumers. Experience with adeptly navigating knowledgebase systems. Familiarity with Salesforce (or similar CRM system) preferred.

  • Industry Knowledge: Interest in or experience with lawn and garden care is a plus.

  • Communication: Strong verbal and written communication skills.

  • Problem-Solving: Ability to troubleshoot issues and provide effective solutions.

  • Customer Focus: Passion for delivering excellent customer experiences.

  • Organization: Strong attention to detail and organizational skills.

  • Flexibility: Willingness to work flexible schedules, including evenings, weekends, and holidays.

Some other nice to haves:

  • Personal or professional knowledge of or interest in lawns and gardens

  • Proven success in a work-from-home environment

  • Knowledge of Google Suite applications a plus

What we do for you (just to name a few cool ones):

  • Medical, dental, vision, life insurance, holidays, vacation and sick time benefits available within a month of your start date

  • Healthcare navigation, advocacy and support

  • 401(k) company match up to 7.5% with immediate participation and vesting

  • Ability to purchase company stock at a 15% discounted price from market value

  • $600 annual wellness reimbursement program

  • Up to $30,000 to help cover the cost of fertility treatments, adoption or surrogacy

  • Up to 18 weeks of time away to support your growing family

  • To view all of our great benefits, click here!

* Eligibility for the above benefits may vary based on full-time/part-time status or additional factors.

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro talent communities.


Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.


EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity


Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.


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