As a work-from-home Roto Rooter plumber, you'll primarily handle scheduling, dispatch coordination, and customer consultations via phone or video calls. While you won't perform physical repairs remotely, you'll troubleshoot plumbing issues, provide estimates, and guide customers through simple fixes when possible. Collaboration with on-site field technicians is common, ensuring seamless communication and efficient service delivery. This remote structure requires strong organizational skills, clear communication, and proficiency with scheduling and CRM software.