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Work From Home Roadside Assistance Jobs (NOW HIRING)

IQVIA

Work from Home

Grand Junction, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Boise, ID · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Tucson, AZ · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Cincinnati, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Fort Collins, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Littleton, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Cleveland, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Little Rock, AR · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Colorado Springs, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

North Little Rock, AR · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Pittsburgh, PA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Portland, OR · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Albuquerque, NM · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

IQVIA

Work from Home

Louisville, KY · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... In this position, you will provide payment assistance solutions such as co-pay cards or vouchers.

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Work From Home Roadside Assistance information

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$40

How much do work from home roadside assistance jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for work from home roadside assistance in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.28 per hour, depending on experience, location, and employer.

What is a work from home roadside assistance job?

A Work From Home Roadside Assistance job involves assisting motorists who experience issues such as flat tires, dead batteries, or lockouts. Employees in this role typically work remotely, answering calls or messages from customers in need and dispatching help or providing instructions. The job may require strong communication skills, basic technical knowledge, and the ability to remain calm under pressure. Most positions offer flexible schedules and may require computer proficiency and a reliable internet connection.

What are work from home jobs in roadside assistance?

Work from home roadside assistance jobs involve providing customer service to drivers who request roadside assistance. As a roadside assistance call center agent, you use a phone and computer to perform your job duties. During your shift, you answer calls from customers and obtain information about their location and the type of assistance that they need. You then dispatch car repair or roadside support personnel to the scene and provide them with the necessary information about the services that they need to provide. You may use mapping or GPS software to help with navigation.

What are the key skills and qualifications needed to thrive as a work from home roadside assistance representative, and why are they important?

To thrive as a Work From Home Roadside Assistance Representative, you need strong customer service skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic mapping tools is often required. Excellent communication, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These skills ensure efficient and empathetic support for customers experiencing emergencies, leading to higher satisfaction and successful resolutions.

What are some common challenges faced by remote roadside assistance agents, and how can they be addressed?

Remote roadside assistance agents often face challenges such as handling high-stress situations over the phone, coordinating with third-party service providers, and managing multiple cases simultaneously. To address these, it's important to develop strong communication skills, remain calm under pressure, and utilize company-provided tools for efficient case tracking. Regular training and support from supervisors can also help agents stay updated on procedures and maintain a high level of customer service while working from home.

What is the difference between Work From Home Roadside Assistance vs Roadside Assistance Technician?

AspectWork From Home Roadside AssistanceRoadside Assistance Technician
CredentialsCustomer service skills, basic technical knowledgeMechanic certifications, technical training
Work EnvironmentRemote, customer support via phone or onlineOn-site, roadside or repair shop
Employer & IndustryInsurance companies, roadside service appsAuto repair shops, roadside service providers
Search & Comparison IntentRemote support roles, customer service jobsTechnical repair roles, roadside assistance jobs

Work From Home Roadside Assistance primarily involves remote customer support and coordination, while Roadside Assistance Technicians perform on-site vehicle repairs. Both roles serve the roadside assistance industry but differ in work environment and required skills.

More about Work From Home Roadside Assistance jobs

What cities are hiring for Work From Home Roadside Assistance jobs?

Cities with the most Work From Home Roadside Assistance job openings:

What states have the most Work From Home Roadside Assistance jobs?

States with the most job openings for Work From Home Roadside Assistance jobs include:

What job categories do people searching Work From Home Roadside Assistance jobs look for?

The top searched job categories for Work From Home Roadside Assistance jobs are:

Work From Home Roadside Assistance jobs near you
Infographic showing various Work From Home Roadside Assistance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,733 per year, or $22.9 per hour.

Call Center Representative - Roadside Assistance

American Automobile Association

Portland, ME • On-site, Remote

$20.74/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance

Job description

Call Center Representative - Roadside Assistance
As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.
  • Starting Pay: $18.85/hour, with a scheduled pay increase after 6 months
  • Weekend Shift Differential: earn an additional 10% = $20.74 per hour
  • Bilingual Fluency: receive an additional $1.00/hour for English/Spanish fluency (assessment provided)
  • Tenure-Based Growth: scheduled pay increases up to $2.25 between 6-18 months, based on tenure and maintaining good standing
  • Monthly Incentive Program: additional earning potential after 6 months, tied to performance and tenure
  • Advancement Opportunities

What You Will Do:
  • Field incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues.
  • Understand the nature of the member's distress, ensuring their immediate safety, and document the details promptly and accurately.
  • Maintain a compassionate and composed demeanor, especially during high-intensity calls.
  • Relay critical information to the internal and external teams to expedite the dispatching process.
  • Work collaboratively with the team to ensure the smooth operation of our Emergency Roadside Service.
  • Succeed in a structured environment where performance goals are set and measured, driving member satisfaction.

Work-From-Home Requirements:
  • Dedicated, quiet workspace without interruptions.
  • You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.
  • Demonstrated ability to uphold productivity and confidentiality in a remote setting.
  • Regular attendance in virtual team meetings and training sessions.
  • Availability during standard business hours and flexibility for possible shift adjustments.

What You Will Need:
  • Prior customer service experience. Call Center experience is preferred. Bilingual skills, especially in Spanish, are a plus.
  • Ability to provide excellent customer service and thrive in a high-volume call environment.
  • Excellent communication skills, both verbal and written.
  • Empathy and a strong desire to help those in distress.
  • Advanced computer and multi-tasking skills with the ability to talk and type at the same time and navigate multiple systems and screens.
  • Comprehensive understanding of maps, GPS systems, and traffic safety rules.
  • Proficiency in Microsoft Teams and Outlook.
  • High School diploma, GED or equivalent.

The starting pay range for this position is $18.85 - $20.74 per hour. Additionally, after completion of your first year in the role, you will be eligible to participate in our incentive program based upon your team and individual performance.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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