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Work From Home Return Material Authorization Jobs

Theoris

Customer Service Representative

$24 - $26/hr

Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer ... Willingness and ability to work from home during inclement weather or emergency situations ...

IQVIA

Work from Home

Grand Junction, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Boise, ID · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Tucson, AZ · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

North Little Rock, AR · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Cleveland, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Cincinnati, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Littleton, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Fort Collins, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Little Rock, AR · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Colorado Springs, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Pittsburgh, PA · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Louisville, KY · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Albuquerque, NM · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Birmingham, AL · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

IQVIA

Work from Home

Ogden, UT · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Any false statements, misrepresentations, or material omissions during the recruitment process will ...

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Work From Home Return Material Authorization information

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How much do work from home return material authorization jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for work from home return material authorization in the United States is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $30.05 per hour, depending on experience, location, and employer.

What is a Work From Home Return Material Authorization?

A Work From Home Return Material Authorization (RMA) job involves processing product returns, exchanges, and refunds remotely. Employees in this role typically assist customers with return requests, issue RMA numbers, and ensure returned products meet company policies. They coordinate with warehouses, vendors, and customer service teams to handle return logistics efficiently. Strong communication, attention to detail, and familiarity with company policies are essential for success in this position.

What does a Work From Home Return Material Authorization do?

As a Work From Home Return Material Authorization specialist, your daily responsibilities include reviewing and processing customer return requests, generating RMA numbers, coordinating shipping instructions, and ensuring that returned products are logged accurately in the company’s system. You will also communicate with customers to clarify return reasons, troubleshoot issues, and provide status updates throughout the return process. Additionally, you may collaborate with other departments—such as technical support, logistics, and quality assurance—to resolve product issues and improve the return workflow. This remote role typically involves regular use of email, phone, and ticketing systems to stay connected with both customers and internal teams.

What skills and qualifications are needed for a Work From Home Return Material Authorization?

To thrive as a Work From Home Return Material Authorization (RMA) specialist, you need strong attention to detail, excellent organizational skills, and experience with product returns or customer service, often supported by a high school diploma or equivalent. Familiarity with ERP or CRM systems such as SAP, Oracle, or Salesforce, and proficiency with spreadsheets or database tools, is commonly required. Outstanding written communication, problem-solving abilities, and self-motivation are essential soft skills for remote work success. These competencies ensure efficient processing of returns, effective resolution of customer issues, and reliable collaboration with remote team members.

More about Work From Home Return Material Authorization jobs

What cities are hiring for Work From Home Return Material Authorization jobs?

Cities with the most Work From Home Return Material Authorization job openings:

What states have the most Work From Home Return Material Authorization jobs?

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Work From Home Return Material Authorization jobs near you
Infographic showing various Work From Home Return Material Authorization job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,703 per year, or $25.8 per hour.

Customer Service Representative

Theoris

Remote

$24 - $26/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Customer Service Representative

Pay rate: $24.00/hour- $26.00/hour Hours: 8:00am – 5:00pm Location: Malvern, PA- On-site Duration: 3-4 months

Summary: The Customer Service Temp is accountable for supporting our customer account specialists and customers by completing the below tasks and responsibilities. (60%) Order Management & Customer Service Supply Chain Support

  • Run daily backorder report
  • Create backorders in SAP
  • Schedule/slot backorders in Salesforce
  • Receive extended lead time report, communicate delays to customers, and reschedule items in SAP
  • Receive daily carrier delay report and email customers informing them of the delay
  • Run daily reports for customers as needed and analyze results, present to CSR to communicate with plant and customer
  • Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved.

(30%) Order Management

  • Accept, enter, schedule and maintain orders within SAP
  • Schedules/slots orders in Salesforce
  • Use Order Entry Document Manager (OEDM) to maintain documents
  • EDI processing – run regular report to identify new EDI orders and process accordingly
  • Ability to build efficient truckloads and schedules in coordination with the traffic department
  • Verify accurate information on ship schedule/OEDM

(10%) Conflict Management

  • Maintain customer records within all software databases
  • Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved.

Required:

  • A combination of formal education such as Bachelor's Degree, Associates Degree with certifications and/or at least 1-2 years of progressive customer service experience
  • Excellent communication skills
  • Excels at interpersonal and relationship management skills
  • Prior experience with the ability to successfully resolve conflict
  • Strong ability to multi-task
  • Some exposure to building products and/or retail industry preferred
  • Developed systems aptitude and Microsoft Office skills
  • SAP and Salesforce experience preferred

Preferred or Desired Qualifications:

  • Demonstrates relentless customer service
  • Flexibility in working hours 8:00am – 5:00pm
  • Willingness and ability to work from home during inclement weather or emergency situations – requires home phone line & internet
  • Strong organizational skills
  • Concise communication skills
  • Team player
  • Responsible
  • Influencing Skills
  • Highly developed interpersonal skills
  • Unwavering personal values
  • Intermediate Excel and MS office capability
  • Systems aptitude i.e. Salesforce/SAP
  • Ability to multitask at a high level

Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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About Theoris

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1984

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