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Work From Home Reliant Energy Customer Service Jobs

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Overview Start your career journey with energy, teamwork, and endless opportunities! Whether you're ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Overview Start your career journey with energy, teamwork, and endless opportunities! Whether you're ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Overview Start your career journey with energy, teamwork, and endless opportunities! Whether you're ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

Work From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: * Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.) * Working: Monday-Friday ...

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How much do work from home reliant energy customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for work from home reliant energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a work from home Reliant Energy customer service representative?

A Work From Home Reliant Energy Customer Service job involves assisting customers with their energy accounts, billing inquiries, service requests, and troubleshooting issues remotely. Representatives communicate with customers via phone, email, or chat while providing excellent support and resolving concerns efficiently. This role requires strong communication skills, problem-solving abilities, and familiarity with Reliant Energy’s services. Employees typically receive training and may need a quiet home workspace with reliable internet.

What is the typical work environment and daily routine for a work from home Reliant Energy customer service representative?

As a Work From Home Reliant Energy Customer Service representative, your typical day involves responding to customer inquiries by phone, email, or chat from your home office setup. You’ll handle billing questions, service requests, and account management tasks using company-provided software, while following established protocols and scripts. You’ll work independently but remain connected with your team and supervisors through virtual meetings and real-time messaging platforms. Breaks, performance metrics, and schedules are structured similarly to in-office call centers, ensuring support coverage and ongoing communication with colleagues. This environment offers flexibility and independence while maintaining the support and structure of a professional team.

What are the key skills and qualifications needed to thrive in the work from home Reliant Energy customer service position?

To thrive as a Work From Home Reliant Energy Customer Service representative, you need excellent communication skills, problem-solving abilities, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer skills are essential, and some roles may require knowledge of utility industry platforms. Outstanding soft skills include patience, active listening, and a calm demeanor when addressing customer concerns. These abilities are vital for providing efficient support, resolving issues, and maintaining customer satisfaction in a remote work environment.

More about Work From Home Reliant Energy Customer Service jobs
What cities are hiring for Work From Home Reliant Energy Customer Service jobs? Cities with the most Work From Home Reliant Energy Customer Service job openings:
What states have the most Work From Home Reliant Energy Customer Service jobs? States with the most job openings for Work From Home Reliant Energy Customer Service jobs include:
What job categories do people searching Work From Home Reliant Energy Customer Service jobs look for? The top searched job categories for Work From Home Reliant Energy Customer Service jobs are:
Work From Home Reliant Energy Customer Service jobs near you
Infographic showing various Work From Home Reliant Energy Customer Service job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

Apply