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Work From Home Part Time Customer Service Jobs in Springfield, MA

The Jernigan Agency

WORK FROM HOME

Hartford, CT · On-site +1

Occasional travel for work for in-person conferences. If you are not currently licensed but have a ... Must have a computer and phone to service the clients. * This is all online so and internet ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

Cigna

Internal Audit SOC-1 Reporting Intern

Bloomfield, CT · On-site +1

$15 - $20/hr

Philadelphia, PA.This role can work from home; however, geographical preference is for the ... Services, we are committed to enhancing the lives of our clients, customers and patients. Join us ...

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All JobsCustomer Service JobsWork From Home Part Time Customer Service JobsWork From Home Part Time Customer Service Jobs in Springfield, MA

Work From Home Part Time Customer Service information

See Springfield, MA salary details

$9

$18

$26

How much do work from home part time customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for work from home part time customer service in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is a work from home part time customer service job?

Work from home part time customer service jobs are positions where individuals assist customers with inquiries, issues, or orders, typically through phone, email, or chat, all while working remotely. These roles usually require employees to work fewer hours than a full-time schedule, offering flexibility for those who may be students, caregivers, or seeking supplemental income. Typical duties include answering questions, resolving complaints, and providing information about products or services. Employers often provide training and require good communication, problem-solving skills, and a reliable internet connection.

What skills and qualifications are needed for a work from home part time customer service job?

To thrive as a Work From Home Part Time Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and basic computer systems is usually required. Excellent time management, patience, and the ability to work independently are standout soft skills in this role. These skills and qualities are important to ensure effective customer support, maintain high satisfaction, and efficiently resolve issues in a remote work environment.

What are common challenges in a work from home part time customer service job, and how can they be managed?

One of the most common challenges in a work-from-home part-time customer service role is maintaining effective communication with both customers and the remote team. Distractions at home and the lack of in-person supervision can also impact productivity. To manage these challenges, it’s important to set up a dedicated workspace, adhere to a consistent schedule, and use collaboration tools provided by your employer. Regular check-ins with team members and supervisors can help you stay connected, receive feedback, and ensure you are aligned with company goals.

What is the difference between Work From Home Part Time Customer Service vs Work From Home Part Time Call Center Agent?

AspectWork From Home Part Time Customer ServiceWork From Home Part Time Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office, flexible hoursHome office, flexible hours
Industry UsageRetail, telecom, tech supportTelecommunications, tech support, sales
Common Search IntentPart-time remote customer service jobsPart-time remote call center jobs

Both roles involve assisting customers remotely and require similar credentials. The main difference lies in the job focus: customer service roles emphasize resolving general inquiries, while call center agents may handle sales or technical support. Understanding these distinctions helps job seekers find the best fit for their skills and preferences.

What are popular job titles related to Work From Home Part Time Customer Service jobs in Springfield, MA?

For Work From Home Part Time Customer Service jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Work From Home Part Time Customer Service jobs in Springfield, MA look for?

The top searched job categories for Work From Home Part Time Customer Service jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Work From Home Part Time Customer Service jobs?

Cities near Springfield, MA with the most Work From Home Part Time Customer Service job openings:

Work From Home Part Time Customer Service jobs near you
Infographic showing various Work From Home Part Time Customer Service job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

WORK FROM HOME

The Jernigan Agency

Hartford, CT • On-site, Remote

Part-time

Posted 21 days ago

Job description

This Jernigan Agency is looking for individuals interested in working remotely as sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products.
As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.
Sales Job Description:
  • Call on our lead prospects to set up appointments.
  • Help each client to review their options and apply for that coverage.
  • See the application through the underwriting process and get our clients covered.
Requirements for Sales Position:
  • Must be licensed in life products or willing to get licensed.
  • Must have a computer and phone to service the clients.
  • This is all online so and internet connection is a must.
  • We provide all of the training.
  • We have warm leads available who have contacted us first. No COLD calling.
We provide:
  • Training
  • Mentorship
  • Lead system for getting in front of clients

If you are interested in learning more about working with us, please schedule an interview through jerniganagency.org

Apply