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Work From Home Omni Channel Jobs (NOW HIRING)

KnitWell Group

Manager, Omni-Channel Applications

$120K - $150K/yr

About the role The Manager - Omni-Channel Applications provides strategic and hands-on technical ... from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they ...

Knitwellgroup

Manager, Omni-Channel Applications

$120K - $150K/yr

About the role The Manager - Omni-Channel Applications provides strategic and hands-on technical ... from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they ...

Vetsource

Senior Director, Omni Channel - Retail

From prescription management and pet owner engagement to veterinary business performance data and ... Flexible scheduling and remote work where possible * The opportunity to join one of our Associate ...

AO Globe Life

Work From Home

Virginia Beach, VA · Remote

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

The Jernigan Agency

WORK FROM HOME

Providence, RI · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Richmond, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

IQVIA

Work from Home

Tucson, AZ · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Boise, ID · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Grand Junction, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Cincinnati, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Fort Collins, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Littleton, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Cleveland, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

The Jernigan Agency

WORK FROM HOME

Murfreesboro, TN · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

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Work From Home Omni Channel information

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$34

How much do work from home omni channel jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for work from home omni channel in the United States is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $28.85 per hour, depending on experience, location, and employer.

What is a work from home omni channel job?

Work From Home Omni Channel jobs are remote positions where employees manage customer interactions across multiple communication channels, such as phone, email, chat, and social media, from their home environment. These roles are common in customer service, support, and sales, requiring professionals to deliver a seamless experience regardless of the channel customers use. Effective multitasking, strong communication skills, and proficiency with various digital platforms are essential for success in these roles. Many companies hire for these positions to provide flexible service and meet the needs of customers in different ways.

How does a work from home omni channel role typically coordinate with different teams to ensure a seamless customer experience?

In a Work From Home Omni Channel role, you’ll regularly collaborate with customer support, technical, and sales teams through virtual meetings and shared digital platforms. Communication is key, as you’ll need to relay customer feedback, escalate issues, and stay aligned on promotions or product updates. Most companies provide structured workflows and tools like CRM systems to help unify communications across phone, email, chat, and social media. This cross-functional teamwork ensures that customers receive consistent and efficient support, regardless of the contact channel.

What are the key skills and qualifications needed to thrive as a work from home omni channel specialist, and why are they important?

To thrive as a Work From Home Omni Channel specialist, you need strong customer service abilities, multitasking skills, and familiarity with digital communication platforms—often backed by a high school diploma or equivalent. Proficiency with CRM systems, chat software, email platforms, and sometimes telephony or helpdesk tools is typically required. Outstanding written and verbal communication, problem-solving, and self-motivation set top performers apart in this remote environment. These skills ensure efficient, high-quality customer interactions across multiple channels, which is crucial for maintaining customer satisfaction and operational effectiveness.

What is the difference between Work From Home Omni Channel vs Work From Home Customer Service Representative?

AspectWork From Home Omni ChannelWork From Home Customer Service Representative
Required CredentialsHigh school diploma or equivalent; experience in multi-channel supportHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office with multi-channel tools (phone, chat, email)Home office primarily via phone and email
Industry UsageRetail, tech, healthcare, and more with multi-platform supportRetail, telecom, and service industries

Work From Home Omni Channel roles involve supporting customers across multiple communication channels, requiring familiarity with various support tools. In contrast, Work From Home Customer Service Representatives typically handle customer inquiries via phone and email. Both roles are remote, but Omni Channel positions demand broader multi-platform skills, making them suitable for candidates with diverse support experience.

More about Work From Home Omni Channel jobs

What cities are hiring for Work From Home Omni Channel jobs?

Cities with the most Work From Home Omni Channel job openings:

What states have the most Work From Home Omni Channel jobs?

States with the most job openings for Work From Home Omni Channel jobs include:

What job categories do people searching Work From Home Omni Channel jobs look for?

The top searched job categories for Work From Home Omni Channel jobs are:

Work From Home Omni Channel jobs near you
Infographic showing various Work From Home Omni Channel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,831 per year, or $26.8 per hour.

Manager, Omni-Channel Applications

KnitWell Group

Remote

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

KnitWell Group rating

7.9

Company rating: 7.9 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

4th of 105 rated fashion retailers

Job description

About us
KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.
Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.
About the role
The Manager - Omni-Channel Applications provides strategic and hands-on technical leadership for enterprise omni-channel platforms that enable seamless customer experiences across digital, store, contact center, and fulfillment channels. This role focuses on platform strategy, solution design, delivery execution, and people leadership, ensuring scalable, resilient, and well-architected applications aligned with business goals.
The role plays a key leadership position in the evolution and optimization of Manhattan Active Omni-based solutions, partnering closely with business, product, architecture, and engineering teams to drive modernization, engineering excellence, and predictable delivery across omni-channel customer journeys.
The impact you can have
  • Own the technical strategy and long-term roadmap for omni-channel application platforms
  • Provide architectural direction aligned with enterprise standards and business strategy
  • Evaluate and guide technology choices with a focus on scalability, security, and maintainability
  • Ensure strong engineering practices including design reviews, coding standards, and testing quality
  • Guide teams through release planning and solution readiness
  • Lead, mentor and develop technical teams (Tech Leads, Senior Engineers, Vendors)
  • Set technical expectations and provide ongoing performance feedback
  • Translate business requirements into scalable technical solutions
  • Communicate technical decisions, risks, and dependencies to senior stakeholders
  • Drive platform modernization, including cloud adoption and architectural evolution
  • Lead evaluation and adoption of AI-enabled capabilities to improve developer productivity and business outcomes
  • Identify opportunities to leverage AI/ML for automation, insights, and decision support
  • Promote responsible AI usage aligned with enterprise governance and security standards
  • Improve SDLC, DevOps maturity, and engineering practices

You'll bring to the role
  • Hands-on or leadership experience with Manhattan Active Omni, including solution design, integrations, or large-scale implementations
  • Retail, eCommerce, OMS, or fullfillment systems experience
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience
  • 10+ years of experience in enterprise application development
  • 3+ years in a Tech Lead, Engineering Manager, or Senior Technical role
  • Strong experience with omni-channel, customer-facing, or large-scale enterprise platforms

Preferred Qualifications:
  • Cloud-native architectures (Azure/AWS)
  • Microservices, APIs, and event-driven systems
  • DevOps and CI/CD experience
  • Agile delivery leadership

Benefits
  • You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies.
  • Support for your individual development plus opportunities for career mobility within our family of brands.
  • A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*
  • Medical, dental, vision insurance & 401(K).*
  • Employee Assistance Program (EAP).
  • Time off - paid time off & holidays.*
  • The target salary range for this role is: $120,000 - $150,000

*Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
  • Hybrid: This position works in a hybrid model, with required days worked in the any of our Etna, OH, Ft. Myers, FL, or Hingham, MA offices.

#LI-AP1
Location:
Corporate ascena - RemotePosition Type:
Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

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