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Work From Home Incomm Jobs in Rochester, NY (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Rochester, NY · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

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Work From Home Incomm information

See Rochester, NY salary details

$13

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$35

How much do work from home incomm jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for work from home incomm in Rochester, NY is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.46 per hour, depending on experience, location, and employer.

What does a work from home Incomm job involve?

A Work From Home Incomm job typically refers to remote positions offered by InComm, a financial technology company specializing in prepaid products and payment technology solutions. Employees in these roles may handle customer service, technical support, or sales tasks from their home offices. The work generally involves assisting customers via phone, email, or chat, resolving inquiries about InComm products such as gift cards or payment services, and ensuring a positive customer experience. Remote workers are expected to have reliable internet access, good communication skills, and the ability to work independently. Specific responsibilities can vary depending on the exact position within InComm.

What are some common challenges faced when working from home in an inbound customer service role with Incomm, and how can they be managed?

Working from home in an inbound customer service position with Incomm often involves challenges such as maintaining focus in a home environment, managing high call volumes, and staying connected with your team remotely. To succeed, it's important to create a dedicated workspace, establish a daily routine, and take regular breaks to avoid burnout. Utilizing company communication tools and participating actively in virtual team meetings can help you stay engaged and supported by your team. Additionally, leveraging any provided training or resources from Incomm will help you handle customer inquiries efficiently and stay up to date with product knowledge.

What are the key skills and qualifications needed to thrive as a work from home customer service representative, and why are they important?

To thrive as a Work From Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are commonly required. Excellent time management, self-motivation, and the ability to work independently make someone stand out in this remote role. These skills and qualities are essential for delivering consistent, high-quality service to customers without direct in-person supervision.

What is the difference between Work From Home Incomm vs Customer Service Representative?

AspectWork From Home IncommCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in telecommunications and payment processingCommon across various industries including retail, tech, and finance
Search & Comparison IntentOften compared for remote customer support rolesOften compared for customer service roles in different settings

Work From Home Incomm and Customer Service Representative roles share similar credentials and work environments, both often requiring high school diplomas and remote work setups. However, Work From Home Incomm typically refers to roles within payment processing or telecommunications companies, while Customer Service Representatives work across diverse industries. Both roles focus on customer support, but the specific industry context and employer type differentiate them.

What are popular job titles related to Work From Home Incomm jobs in Rochester, NY?

For Work From Home Incomm jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Work From Home Incomm jobs in Rochester, NY look for?

The top searched job categories for Work From Home Incomm jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Work From Home Incomm jobs?

Cities near Rochester, NY with the most Work From Home Incomm job openings:

Work From Home Incomm jobs near you
Infographic showing various Work From Home Incomm job openings in Rochester, NY as of August 2026, with employment types broken down into 57% Full Time, 27% Part Time, 6% Temporary, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,765 per year, or $21.5 per hour.

Customer Service Sales Representative

Rochester, NY • Remote

Zuzick & Associates
Insurance Services • 11 - 50 employees
Learn more about Zuzick & Associatesexternal

Full-time

Re-posted 20 days ago

Job description

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.

Daily responsibilities include:

  • Inbound and outbound calling to schedule new appointments
  • Client policy reviews and new enrollments
  • Servicing requested benefits for clients
  • Organizing and managing daily workflow and processes

Required Skills:

  • Excellent communication and customer service skills
  • Strong organization and attention to details
  • Customer oriented/people person
  • Ability to work independently with the support of management

Benefits Include:

  • Full training provided
  • 100% Virtual Work from Home
  • Career growth and advancement opportunities
  • Weekly pay, compounding bonuses, and residual income
  • Union benefits with the OPEIU, Local 277
  • First year agent average 65k
  • First year manager average 90-120k

Apply