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Work From Home Inbound Outbound Call Center Jobs in Nebraska

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended) * Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews

The Jernigan Agency

WORK FROM HOME

Lincoln, NE · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

Liveops

Remote Customer Service Representative

Omaha, NE · Remote

$20/hr

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Gibbons Group

Work From Home!

Lincoln, NE · On-site +1

  • Life

You will become your own boss in this expanding market and can work FULL TIME OR PART TIME. We ... Direct Mentorship and Training from a Top Manager What we do: * We offer a revolutionary type of ...

The Semler Agency

Work From Home Sales

Lincoln, NE · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

The Semler Agency

Work From Home Sales

Omaha, NE · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

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Work From Home Inbound Outbound Call Center information

See Nebraska salary details

$12

$18

$28

How much do work from home inbound outbound call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for work from home inbound outbound call center in Nebraska is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.30 per hour, depending on experience, location, and employer.

What is a work from home inbound outbound call center?

A Work From Home Inbound Outbound Call Center job involves handling incoming and outgoing calls for a company remotely. Inbound calls typically include customer inquiries, support requests, or order processing, while outbound calls may involve sales, follow-ups, or surveys. Agents use a computer, headset, and internet connection to interact with customers. Strong communication skills and the ability to work independently are essential. Many companies provide training and scripts to help employees succeed in their roles.

What are the key skills and qualifications needed to thrive in a work from home inbound outbound call center position?

To thrive as a Work From Home Inbound Outbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving abilities, typically supported by a high school diploma or equivalent. Familiarity with CRM software, VOIP phone systems, and basic computer proficiency is often required, and some employers may prefer prior call center experience or certifications in customer service. Strong organizational skills, patience, and the ability to remain calm under pressure are critical soft skills for this position. These qualifications are important because they help ensure efficient, professional, and customer-focused service, even in a remote environment.

What are some common challenges faced by work from home inbound outbound call center representatives, and how can they be managed?

A frequent challenge in work-from-home call center roles is managing distractions and maintaining productivity in a home environment. Representatives may also encounter high call volumes, difficult customers, and the need to quickly switch between different tasks or types of calls. Staying organized with a dedicated, quiet workspace and adhering to a set schedule can help manage these challenges. Utilizing provided training resources and maintaining regular virtual communication with supervisors and teammates also supports successful performance and a sense of team collaboration.

What are popular job titles related to Work From Home Inbound Outbound Call Center jobs in Nebraska?

For Work From Home Inbound Outbound Call Center jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Work From Home Inbound Outbound Call Center jobs in Nebraska look for?

The top searched job categories for Work From Home Inbound Outbound Call Center jobs in Nebraska are:

What cities in Nebraska are hiring for Work From Home Inbound Outbound Call Center jobs?

Cities in Nebraska with the most Work From Home Inbound Outbound Call Center job openings:

Work From Home Inbound Outbound Call Center jobs near you
Infographic showing various Work From Home Inbound Outbound Call Center job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,330 per year, or $18.4 per hour.

Call Center Manager

NextDeavor Inc.

Omaha, NE • Remote

$100K - $130K/yr

Contractor

Re-posted 13 days ago

Job description

Call Center Manager
Full-time
Omaha, NE, US
Exclusive confidential search — details shared with qualified applicants.
 
Become a Key Player as a Call Center Manager

You will lead and scale a fully remote call center operation, driving operational performance and exceptional customer experience. You will manage supervisors and agents, collaborate with HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role supporting a distributed, multi–time-zone workforce.

Here’s How You’ll Make an Impact on the Team
  • Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended)
  • Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews
  • Monitor and drive key KPIs including service levels, call volume, AHT, QA scores, and customer satisfaction
  • Oversee scheduling, staffing, and productivity using workforce management tools
  • Implement virtual training, onboarding, and ongoing coaching programs
  • Analyze performance data to identify trends and drive continuous improvement
  • Ensure compliance with company policies and quality standards across all operations
  • Present performance insights and reports to senior leadership and collaborate cross-functionally to support scalable operations
Here’s What You’ll Need to Be Successful in This Role
  • Bachelor’s degree in Business, Management, or related field (or equivalent experience)
  • Proven experience managing a remote or distributed call center team
  • Strong understanding of call center KPIs, QA processes, and workforce management
  • Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools)
  • Excellent communication and leadership skills with the ability to manage across time zones
Here’s What Else Might Help You Out
  • Experience managing global or multi-time-zone teams
  • Background in scaling or improving remote call center operations
  • Strong analytical mindset with experience driving performance improvement initiatives
Pay Range

$100,000 - $130,000

Ready to Make Your Mark?

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