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Work From Home Inbound Call Center Jobs in Riverview, FL

MDS Communications

Call Center Representative

Tampa, FL · Remote

$15 - $16.50/hr

... work at home free from normal household interruptions Basic computer skills. A commitment and ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Representative

Tampa, FL · Remote

$15 - $16.50/hr

... work at home free from normal household interruptions Basic computer skills. A commitment and ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Agent

Tampa, FL · Remote

$15 - $16.50/hr

... work at home free from normal household interruptions Basic computer skills. A commitment and ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Adecco

Bilingual Spanish Call Center Agent

Tampa, FL · Remote

$19/hr

Handle inbound and outbound customer calls in both Spanish and English * Process email, chat ... Two screens, headset, and quiet home workspace required * Minimum internet speed of 20 Mbps ...

New

MDS Communications

Remote Call Center Sales Rep

Tampa, FL · Remote

$15 - $16.50/hr

... work at home free from normal household interruptions Basic computer skills. A commitment and ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Associate

Tampa, FL · Remote

$15 - $16.50/hr

... work at home free from normal household interruptions Basic computer skills. A commitment and ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Associate

Tampa, FL · Remote

$15 - $16.50/hr

... work at home free from normal household interruptions Basic computer skills. A commitment and ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

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How much do work from home inbound call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for work from home inbound call center in Riverview, FL is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.30 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote inbound call center agents, and how can they be managed effectively?

Remote inbound call center agents often face challenges like maintaining focus amid home distractions, managing high call volumes, and staying motivated while working independently. Many companies provide structured schedules, regular team check-ins, and robust training to help agents stay engaged and supported. Utilizing a dedicated, quiet workspace and leveraging company-provided resources—such as knowledge bases and team communication tools—can also make daily tasks smoother. Additionally, staying proactive in seeking feedback and connecting with colleagues virtually can foster a sense of teamwork and community.

What is a work from home inbound call center job?

A work from home inbound call center job involves answering incoming calls from customers on behalf of a company, providing assistance, information, or support. These roles typically require you to respond to customer inquiries, resolve issues, and sometimes process orders or handle account information. All tasks are performed remotely using your own computer, headset, and a reliable internet connection. Many companies provide training and necessary software to help you succeed in this virtual customer service position.

What are the key skills and qualifications needed to thrive as a work from home inbound call center representative, and why are they important?

To thrive as a Work From Home Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certifications like Customer Service Representative (CSR) are typically required. Exceptional listening skills, patience, and the ability to work independently help you excel in a remote setting. These skills ensure you can effectively resolve customer inquiries, maintain customer satisfaction, and perform efficiently without direct supervision.
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Work From Home Inbound Call Center jobs near you
Infographic showing various Work From Home Inbound Call Center job openings in Riverview, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $32,154 per year, or $15.5 per hour.

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

IQVIA, Inc.

Tampa, FL • On-site, Remote

$18/hr

Full-time

Posted 3 days ago

New

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

61st of 223 rated it services

Job description

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.
IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
Role Purpose:
  • Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.

Job Responsibilities:
  • Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
  • Quickly assess the user's issue and provides first level support for problem resolution
  • Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
  • Recognize operational challenges and suggest recommendations to management, as necessary
  • Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST - 8:00pm EST) under moderate supervision

Minimum Education & Experience:
  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certified
  • Call center experience required (3+ years preferred)
  • Experience in medical claim processing is a plus
  • Bi-lingual (English/Spanish) is a plus

The pay range for this role is $18.00 per hour.
IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
#LI-CES
#LI-Remote
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

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Benefits

Hours and flexibility

Workplace

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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