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Work From Home Inbound Call Center Jobs in Houston, TX

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Licensed Healthcare Insurance Agents - Remote - Direct Hire - Inbound

Houston, TX · Remote

$21 - $23/hr

We are looking agents to work from home for the new Medicare enrollment season in inbound call center environment. You must have health insurance current License. Temp until December, possibility of ...

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$12

$16

$22

How much do work from home inbound call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for work from home inbound call center in Houston, TX is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.45 per hour, depending on experience, location, and employer.

What is a work from home inbound call center job?

A work from home inbound call center job involves answering incoming calls from customers on behalf of a company, providing assistance, information, or support. These roles typically require you to respond to customer inquiries, resolve issues, and sometimes process orders or handle account information. All tasks are performed remotely using your own computer, headset, and a reliable internet connection. Many companies provide training and necessary software to help you succeed in this virtual customer service position.

What are the key skills and qualifications needed to thrive as a work from home inbound call center representative, and why are they important?

To thrive as a Work From Home Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certifications like Customer Service Representative (CSR) are typically required. Exceptional listening skills, patience, and the ability to work independently help you excel in a remote setting. These skills ensure you can effectively resolve customer inquiries, maintain customer satisfaction, and perform efficiently without direct supervision.

What are some common challenges faced by remote inbound call center agents, and how can they be managed effectively?

Remote inbound call center agents often face challenges like maintaining focus amid home distractions, managing high call volumes, and staying motivated while working independently. Many companies provide structured schedules, regular team check-ins, and robust training to help agents stay engaged and supported. Utilizing a dedicated, quiet workspace and leveraging company-provided resources—such as knowledge bases and team communication tools—can also make daily tasks smoother. Additionally, staying proactive in seeking feedback and connecting with colleagues virtually can foster a sense of teamwork and community.
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Work From Home Inbound Call Center jobs near you
Infographic showing various Work From Home Inbound Call Center job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $34,427 per year, or $16.6 per hour.

Medicare Sales Representative - work from home inbound call center

The Medicare Academy

Houston, TX • Remote

$12 - $20/hr

Temporary

Posted yesterday

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Job description

Job Description


We currently we are looking for 2 more licensed health insurance agents to receive inbound calls for Medicare Advantage enrollments during AEP. This opportunity to for motivated agents to work flexible hours helping individuals secure a plan for 2027. The candidate must have medicare experience (no exceptions) and must be currently in good standing with your state department of insurance and be released from all carrier appointments.

This role involves receiving very warm inbound calls using company provided software, with no travel requirements. We will provide periodic check ins to support your work as you need assistance. Bilingual candidates are preferred to better serve our diverse client base. This unique role allows you to set your hours and schedule, allow you to select your hourly + commission schedule and includes bonuses payable for top producers. Potential for post AEP opportunities as you obtain additional experience.



Responsibilities


  • Handle inbound warm calls as a licensed insurance agent
  • Complete 2027 Medicare Advantage certifications
  • Conduct Medicare Advantage plan reviews
  • Work indepandently with periodc team check-ins
  • Utilize company provided software tools efficiently
  • Maintain compliance as a released agent from past agencies and be able to obtain appointment from all carriers in the markets being served
  • Communicate effectively with clients, preferably in multiple languages



Required / Preferred Qualifications


  • Licensed Health Insurance Agent
  • Released from all prior carrier appointments
  • Must be able to add additional state appointments for non-resident liscensing
  • Completion of 2027 Medicare Certifications (AHIP or other)
  • Have E&O insurance
  • Required Medicare sales experience
  • Strong communication skills
  • Problem solving abilities
  • Efficient time management


Company Description


If you are looking for lead support and an uncapped earnings potential during this AEP we should chat. We have partnered with a leading marketing company to ensure that the phone will ring. Time is running out as we are only lookin for 2 more agents.


Company Description

If you are looking for lead support and an uncapped earning potential during this AEP we should talk. We have partnered with a leading marketing agency to ensure that your phone will ring. Time is running out.