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Work From Home Inbound Call Center Jobs in Houston, TX

Tivly

Contact Center Representative

Houston, TX · Remote

$14/hr

Handle a large volume of inbound and outbound calls related to small business owners inquiring ... in a call center or similar environment. * Minimum of 2 years working from home. * High School ...

Tivly

Contact Center Representative

Houston, TX · On-site +1

$14/hr

Handle a large volume of inbound and outbound calls related to small business owners inquiring ... in a call center or similar environment. * Minimum of 2 years working from home. * High School ...

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Work From Home Inbound Call Center information

See Houston, TX salary details

$12

$16

$22

How much do work from home inbound call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for work from home inbound call center in Houston, TX is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.45 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote inbound call center agents, and how can they be managed effectively?

Remote inbound call center agents often face challenges like maintaining focus amid home distractions, managing high call volumes, and staying motivated while working independently. Many companies provide structured schedules, regular team check-ins, and robust training to help agents stay engaged and supported. Utilizing a dedicated, quiet workspace and leveraging company-provided resources—such as knowledge bases and team communication tools—can also make daily tasks smoother. Additionally, staying proactive in seeking feedback and connecting with colleagues virtually can foster a sense of teamwork and community.

What is a work from home inbound call center job?

A work from home inbound call center job involves answering incoming calls from customers on behalf of a company, providing assistance, information, or support. These roles typically require you to respond to customer inquiries, resolve issues, and sometimes process orders or handle account information. All tasks are performed remotely using your own computer, headset, and a reliable internet connection. Many companies provide training and necessary software to help you succeed in this virtual customer service position.

What are the key skills and qualifications needed to thrive as a work from home inbound call center representative, and why are they important?

To thrive as a Work From Home Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certifications like Customer Service Representative (CSR) are typically required. Exceptional listening skills, patience, and the ability to work independently help you excel in a remote setting. These skills ensure you can effectively resolve customer inquiries, maintain customer satisfaction, and perform efficiently without direct supervision.
More about Work From Home Inbound Call Center jobs
What are popular job titles related to Work From Home Inbound Call Center jobs in Houston, TX? For Work From Home Inbound Call Center jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Work From Home Inbound Call Center jobs in Houston, TX look for? The top searched job categories for Work From Home Inbound Call Center jobs in Houston, TX are:
What cities near Houston, TX are hiring for Work From Home Inbound Call Center jobs? Cities near Houston, TX with the most Work From Home Inbound Call Center job openings:
Work From Home Inbound Call Center jobs near you
Infographic showing various Work From Home Inbound Call Center job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $34,427 per year, or $16.6 per hour.

Licensed Call Center work from home medicare sales professionals

The Medicare Academy

Houston, TX • Remote

$12 - $22/hr

Temporary

Posted 17 days ago

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Job description

We are seeking self starting motivated work from home call center licensed professional agents to join our small, focused team of 1099 agents. Ideal candidates will have experience in Medicare Advantage sales and must  a be licensed health insurance agents, released from previous agencies. This role involves handling very warm inbound calls independently (no outbound cold calls) using company-provided software, with no travel requirements and periodic check-ins to support your work. Bilingual candidates are preferred to better serve our diverse client base. This unique role allows you to set your hours and schedule, allows you to design your hourly + commission schedule and includes bonuses payable for top producers. Potential for post AEP opportunities as you obtain additional experience/ . Agent that onboard now are to the front of the line with opportunities. 

Responsibilities

  • Handle inbound very warm calls as a licensed health insurance agent
  • Complete 2027 Medicare Advantage certifications
  • Conduct Medicare Advantage sales
  • Work independently with periodic team check-ins
  • Utilize company-provided software tools efficiently
  • Maintain compliance as a released agent from past agencies and be able to obtain appointments from all carriers in the markets being served
  • Communicate effectively with clients, preferably in multiple languages

Preferred / Required Qualifications

  • Licensed Health Insurance Agent
  • Released from all prior carriers appointment
  • Must be able to add additional a few states for non-resident licenses
  • Completion of 2027 Medicare certifications
  • Have E&O insurance
  • Preferred Medicare sales experience
  • Strong communication skills
  • Problem-solving abilities
  • Effective time management

Company Description

If you are looking for lead support and an uncapped earning potential during this AEP we should talk. We have partnered with a leading marketing agency to ensure that your phone will ring. Time is running out.