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Work From Home Inbound Call Center Jobs in Utah (NOW HIRING)

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

The Call Center agent's position handles answering incoming calls from customers, respond to ... This is a work from home position* >>>>> Due to our current state contracts, we are unable to hire ...

SmithRx

Patient Access Specialist (Inbound)

Layton, UT · Remote

$15.75 - $21/hr

Potential to work from home four days per week based on performance, after 60 days of onsite ... are call center environments handling inbound call is required. Outbound call experience is ...

SmithRx

Patient Access Specialist (Inbound)

Tooele, UT · Remote

$16.25 - $21.50/hr

Potential to work from home four days per week based on performance, after 60 days of onsite ... are call center environments handling inbound call is required. Outbound call experience is ...

SmithRx

Patient Access Specialist (Inbound)

Lehi, UT · Remote

$16.25 - $21.50/hr

Potential to work from home four days per week based on performance, after 60 days of onsite ... are call center environments handling inbound call is required. Outbound call experience is ...

SmithRx

Patient Access Specialist (Inbound)

Orem, UT · Remote

$15 - $20/hr

Potential to work from home four days per week based on performance, after 60 days of onsite ... are call center environments handling inbound call is required. Outbound call experience is ...

SmithRx

Patient Access Specialist (Inbound)

Lehi, UT · Remote

$16.25 - $21.50/hr

Potential to work from home four days per week based on performance, after 60 days of onsite ... are call center environments handling inbound call is required. Outbound call experience is ...

The Jernigan Agency

WORK FROM HOME

Magna, UT · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

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How much do work from home inbound call center jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for work from home inbound call center in Utah is $15.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What is a work from home inbound call center job?

A work from home inbound call center job involves answering incoming calls from customers on behalf of a company, providing assistance, information, or support. These roles typically require you to respond to customer inquiries, resolve issues, and sometimes process orders or handle account information. All tasks are performed remotely using your own computer, headset, and a reliable internet connection. Many companies provide training and necessary software to help you succeed in this virtual customer service position.

What are the key skills and qualifications needed to thrive as a work from home inbound call center representative, and why are they important?

To thrive as a Work From Home Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certifications like Customer Service Representative (CSR) are typically required. Exceptional listening skills, patience, and the ability to work independently help you excel in a remote setting. These skills ensure you can effectively resolve customer inquiries, maintain customer satisfaction, and perform efficiently without direct supervision.

What are some common challenges faced by remote inbound call center agents, and how can they be managed effectively?

Remote inbound call center agents often face challenges like maintaining focus amid home distractions, managing high call volumes, and staying motivated while working independently. Many companies provide structured schedules, regular team check-ins, and robust training to help agents stay engaged and supported. Utilizing a dedicated, quiet workspace and leveraging company-provided resources—such as knowledge bases and team communication tools—can also make daily tasks smoother. Additionally, staying proactive in seeking feedback and connecting with colleagues virtually can foster a sense of teamwork and community.
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What cities in Utah are hiring for Work From Home Inbound Call Center jobs?

Cities in Utah with the most Work From Home Inbound Call Center job openings:

Infographic showing various Work From Home Inbound Call Center job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $32,819 per year, or $15.8 per hour.

Remote Call Center Agent

Farmington, UT • On-site, Remote

ACD Connect
Call Centers • 11 - 50 employees
Learn more about ACD Connectexternal

$10/hr

Part-time

Retirement

Re-posted 27 days ago

Job description

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.
The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.
*This is a work from home position*
>>>>> Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR
All applicants applying from these states or internationally unfortunately cannot be considered.
Job Duties
• Answer incoming calls and respond to customer's emails
• Maintain a friendly and professional tone on all calls and interactions with customers
• Management and resolve customer complaints
• Input customer donations in the computer system
• Identify and escalate issues to supervisors
• Provide client service information to customers
• Research required information using available resources
• Research, identify, and resolve customer complaints/issues using applicable software
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary
Skills and Requirements:
  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset

Compensation starts at $10.00/hour
Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.

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