As a Work From Home Harry & David representative, you’ll spend your days assisting customers via phone, email, or chat with orders, inquiries, and any product questions. Your daily tasks include processing purchases, troubleshooting delivery issues, updating customer information, and providing detailed product knowledge. You’ll work as part of a remote team, often with scheduled shifts, and may have performance metrics to meet, such as response times and customer satisfaction scores. This structure allows you to interact with a wide range of customers while building both technical and interpersonal skills from the comfort of your home.