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Work From Home Customer Service Jobs in Rosedale, MD

MMC Group LP

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REMOTE Call Center Representative $18.50-$21.50/hr- Need ASAP!

Baltimore, MD · Remote

$18.50 - $21.50/hr

Remote (Work From Home) Customer Service Representatives Needed in Maryland Start Date - August 26th! Are you ready to make a difference from the comfort of your own home? We're seeking dedicated and ...

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Work From Home Customer Service information

See Rosedale, MD salary details

$9

$18

$25

How much do work from home customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for work from home customer service in Rosedale, MD is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What is a work from home customer service job?

Work from home customer service jobs are positions where individuals assist customers with inquiries, issues, or orders remotely, typically via phone, email, or chat. These jobs allow employees to work from their own home rather than commuting to a physical office or call center. Duties often include answering questions, resolving complaints, processing orders, and providing product or service information. Many companies offer flexible schedules and provide training for these roles. These positions require strong communication skills, a reliable internet connection, and, in some cases, specific technical equipment.

What is the difference between Work From Home Customer Service vs Work From Home Technical Support?

AspectWork From Home Customer ServiceWork From Home Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, chat, or email support from homeRemote troubleshooting via phone, chat, or remote access tools
Employer & Industry UsageRetail, telecom, banking, and service industriesIT, software, electronics, and tech companies
Common Search & Comparison IntentUnderstanding job duties, requirements, and differencesClarifying technical skills needed and job scope

Work From Home Customer Service focuses on assisting customers with general inquiries, billing, and product support, often requiring strong communication skills. Work From Home Technical Support involves resolving technical issues, requiring technical knowledge or certifications. Both roles are remote, but they serve different customer needs and industries.

What are the key skills and qualifications needed to thrive as a work from home customer service representative?

To thrive as a Work From Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk systems, and basic computer proficiency is often required. Exceptional patience, self-motivation, and time management help professionals excel in a remote environment. These skills and qualities are crucial for delivering consistent, high-quality customer support while independently managing tasks outside a traditional office setting.

How do work from home customer service representatives stay connected and collaborate effectively with their remote teams?

Work From Home Customer Service representatives typically use a combination of communication tools such as instant messaging, video conferencing, and shared platforms to stay connected with their teams. Regular virtual meetings, daily check-ins, and collaborative software help ensure everyone is aligned on goals and updates. Many companies also provide structured onboarding and ongoing training to foster a supportive team environment, even when working remotely. Staying proactive in communication and participating in team discussions are key to building strong working relationships and maintaining productivity.
What are popular job titles related to Work From Home Customer Service jobs in Rosedale, MD? For Work From Home Customer Service jobs in Rosedale, MD, the most frequently searched job titles are:
What job categories do people searching Work From Home Customer Service jobs in Rosedale, MD look for? The top searched job categories for Work From Home Customer Service jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Work From Home Customer Service jobs? Cities near Rosedale, MD with the most Work From Home Customer Service job openings:
Work From Home Customer Service jobs near you
Infographic showing various Work From Home Customer Service job openings in Rosedale, MD as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $37,500 per year, or $18 per hour.

REMOTE Call Center Representative $18.50-$21.50/hr- Need ASAP!

MMC Group LP

Baltimore, MD • Remote

$18.50 - $21.50/hr

Full-time

Medical, Dental, Vision

Posted 8 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Remote (Work From Home) Customer Service Representatives Needed in Maryland

Start Date - August 26th!


Are you ready to make a difference from the comfort of your own home? We're seeking dedicated and enthusiastic Work from Home (WFH / Remote) Customer Service Representatives (CSRs) in Maryland to join our team! This is your chance to help individuals and families access essential healthcare services.

What We Offer:

Pay: $18.50/hour - Monolingual / $21.50-Bilingual

  • Training: Comprehensive 3-week training from 9:30 am to 6:00 pm EST
  • Shift: Flexible availability between 8:00 am and 6:00 pm EST


Job Overview: As a Remote (Work From Home) CSR, you'll provide crucial information and support to individuals, families, small group employees, and brokers. Your role involves assisting with eligibility, enrollment for Medicaid, and Qualified Health Plans through the State's Exchange. You'll use the State's eligibility and enrollment portal, CRM software, and other systems to deliver top-notch service to Maryland consumers.

Requirements:

  • BYOD (Bring Your Own Device): Must have your own computer
  • Excellent communication skills in English or Spanish
  • Strong problem-solving abilities and a customer-centric mindset
  • Ability to navigate and utilize various online systems effectively

Why Join Us?

  • Make a positive impact by helping people access essential healthcare services
  • Enjoy the flexibility of working from home
  • Receive comprehensive training to equip you for success
  • Competitive pay with opportunities for growth

If you're passionate about providing exceptional customer service and want to be part of a supportive and dynamic team, we'd love to hear from you!


Apply now to start your journey with us and make a difference in the lives of Maryland residents.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.