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Work From Home Customer Service Jobs in Del Rio, TX

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Work From Home Customer Service information

See Del Rio, TX salary details

$9

$17

$24

How much do work from home customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for work from home customer service in Del Rio, TX is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.13 per hour, depending on experience, location, and employer.

What is a work from home customer service job?

Work from home customer service jobs are positions where individuals assist customers with inquiries, issues, or orders remotely, typically via phone, email, or chat. These jobs allow employees to work from their own home rather than commuting to a physical office or call center. Duties often include answering questions, resolving complaints, processing orders, and providing product or service information. Many companies offer flexible schedules and provide training for these roles. These positions require strong communication skills, a reliable internet connection, and, in some cases, specific technical equipment.

What is the difference between Work From Home Customer Service vs Work From Home Technical Support?

AspectWork From Home Customer ServiceWork From Home Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, chat, or email support from homeRemote troubleshooting via phone, chat, or remote access tools
Employer & Industry UsageRetail, telecom, banking, and service industriesIT, software, electronics, and tech companies
Common Search & Comparison IntentUnderstanding job duties, requirements, and differencesClarifying technical skills needed and job scope

Work From Home Customer Service focuses on assisting customers with general inquiries, billing, and product support, often requiring strong communication skills. Work From Home Technical Support involves resolving technical issues, requiring technical knowledge or certifications. Both roles are remote, but they serve different customer needs and industries.

What are the key skills and qualifications needed to thrive as a work from home customer service representative?

To thrive as a Work From Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk systems, and basic computer proficiency is often required. Exceptional patience, self-motivation, and time management help professionals excel in a remote environment. These skills and qualities are crucial for delivering consistent, high-quality customer support while independently managing tasks outside a traditional office setting.

How do work from home customer service representatives stay connected and collaborate effectively with their remote teams?

Work From Home Customer Service representatives typically use a combination of communication tools such as instant messaging, video conferencing, and shared platforms to stay connected with their teams. Regular virtual meetings, daily check-ins, and collaborative software help ensure everyone is aligned on goals and updates. Many companies also provide structured onboarding and ongoing training to foster a supportive team environment, even when working remotely. Staying proactive in communication and participating in team discussions are key to building strong working relationships and maintaining productivity.
What are popular job titles related to Work From Home Customer Service jobs in Del Rio, TX? For Work From Home Customer Service jobs in Del Rio, TX, the most frequently searched job titles are:
What job categories do people searching Work From Home Customer Service jobs in Del Rio, TX look for? The top searched job categories for Work From Home Customer Service jobs in Del Rio, TX are:
What cities near Del Rio, TX are hiring for Work From Home Customer Service jobs? Cities near Del Rio, TX with the most Work From Home Customer Service job openings:
Infographic showing various Work From Home Customer Service job openings in Del Rio, TX as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $35,815 per year, or $17.2 per hour.

General Attorney - Recruitment Incentive may be authorized

Customs and Border Protection

Del Rio, TX • On-site, Remote

$74K - $163K/yr

Full-time

Re-posted 23 days ago


U.S. Customs and Border Protection rating

8.7

Company rating: 8.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

172nd of 844 rated public administrative organizations


Job description

Summary
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Chief Counsel, located in Del Rio, TX.
Learn more about this agency
Duties
Help
This position is with the Office of Associate Chief Counsel in Del Rio, TX. The Office of Chief Counsel is one of the Government's largest and oldest legal offices. OCC attorneys work on cutting-edge legal issues and provide critical advice across the CBP portfolio, including trade enforcement, search and seizure, immigration, and government ethics. They also represent the agency in labor and employment matters and provide litigation support to the Department of Justice.
This position starts at a salary of $74,678.00 (GS-11, Step 1) to $163,514.00 (GS-14, Step 10) with promotion potential to $163,514.00 (GS-14, Step 10).
In this position, you will become a key member of the legal team of The Office of Chief Counsel. Typical work assignments include:
  • Providing legal guidance to, and legal representation of, U.S. Customs and Border Protection (CBP) in matters relating to the activities and functions of CBP at the ports of entry (i.e., in the passenger, cargo, airmail, and seaport environments) and between the ports of entry;
  • Performing legal research and applying laws, regulations, decisions, and guidance across the CBP portfolio including customs and admissibility (i.e., forced labor enforcement, collection of customs duties, taxes, and fees), border search (i.e., search of electronic devices), immigration laws (i.e., admissibility at the ports of entry), and national security and intelligence;
  • Providing ethics guidance and representing CBP in administrative hearings before the Equal Employment Opportunity Commission, Merit Systems Protection Board, Federal Labor Relations Authority, administrative law judges, and arbitrators involving matters such as employee discipline, discrimination complaints, collective bargaining agreements, and broker license revocation;
  • Supporting the Department of Justice as agency counsel in civil and criminal actions (i.e., FOIA, tort/Bivens, asset forfeiture, immigration, penalty collection) brought in federal court by preparing litigation reports, affidavits, and other pleadings, and participating in eDiscovery, motion drafting, witness interviews, and mediation/settlement discussions; and
  • Developing and delivering legal training to CBP managers and employees relating to the activities and functions of CBP (i.e., disclosure of information, search and seizure, and investigations) and legal issues involving CBP employees (i.e., ethics, reasonable accommodations, whistleblower protections, Hatch Act).

Requirements
Help
Conditions of employment
  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
  • DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
  • Bargaining Unit: This position is not covered under the bargaining unit.
  • Recruitment Incentive: Should recruitment funding be available, CBP may authorized a recruitment incentive (between 10% and 25% of basic pay) for an eligible selectee. A service agreement is required.
  • Telework: In accordance with agency and office policy.

Qualifications
Applicant must be a graduate from a full course of study in a School of Law accredited by the American Bar Association and be an active member in good standing of the bar of a state, territory of the United States, the District of Columbia or the Commonwealth of Puerto Rico.
Specialized Education: Recent law school graduates or attorneys with a year or less of licensed practice may be appointed at the GS-11 level if they meet the following additional qualifications: rank in the top 1/3 of graduating class; participation on the school's official Law Review; winning a moot court competition; or, membership on a moot court team that represents their law school in inter-law school competition. Recent law school graduates must be admitted to the bar within 14 months of their appointment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 08/10/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process.
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional information
Relocation: Should relocation funding be available, expenses may be offered to the selectee as a lump-sum payment under CBP's Voluntary Relocation Plan test program (VRP) in lieu of any relocation benefits available under the Federal Travel Regulations (FTR), 41 C.F.R., Subtitle F, Chapter 302. New appointees to the Government non-CBP employees are not eligible to participate in the VRP. The amount of the lump-sum payment will vary depending upon whether you rent or own your current residence and whether your residence is a single or multiple-person household. Any relocation expenses incurred that are greater than the VRP lump-sum payment amount will be your responsibility, and no subsequent claims for relocation expenses will be granted by CBP. The lump-sum payment, which will be made through direct deposit, will be treated as wages and, thus, will be subject to all applicable employment tax withholdings. To be eligible for the VRP, you must sign an employment agreement by completing CBP Form 334C-1 at the time of selection. Additional information can be found in CBP Directive 5330-026a, which is available on the CBPNet Policy Page.
Career Progression: As a General Attorney, the full performance level is GS-14. General Attorneys are eligible for promotion to the next GS level after serving a minimum of one year at their current GS level, and at a minimum, have a "Meets Expectations" performance rating. Once a General Attorney reaches the full performance level of GS-14 and meets time in grade and performance standards, they may compete for a GS-15 position, such as senior attorney or a supervisory attorney position.
Trial/Probationary Period: You may be required to serve a trial/probationary period of 2 years.
Travel: You may be required to travel.
This job is being filled by an alternative hiring process (Excepted Service) and is not in the competitive civil service.
Veterans Preference: There is no formal rating system for applying veteran's preference to attorney appointments in the excepted service; however the Office of Chief Counsel considers veteran's preference eligibility as a positive factor in the hiring process.
Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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Learn more about OCC's mission, core values and careers at https://careers.cbp.gov/s/career-paths/occ/occ-attorney
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About U.S. Customs and Border Protection

Sourced by ZipRecruiter

U.S. Customs and Border Protection serves and protects America with a workforce of more than 60,000 law enforcement and support professionals. We're united by our mission to guard our borders from threats and illicit activities while facilitating legitimate trade and travel.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

2003