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Work From Home Customer Service Agent Fedex Jobs in Raleigh, NC

The Jernigan Agency

WORK FROM HOME

Cary, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Provide a distraction-free home office environment. * Provide and maintain your own equipment.

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Provide a distraction-free home office environment. * Provide and maintain your own equipment.

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Provide a distraction-free home office environment. * Provide and maintain your own equipment.

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Provide a distraction-free home office environment. * Provide and maintain your own equipment.

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Provide a distraction-free home office environment. * Provide and maintain your own equipment.

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Provide a distraction-free home office environment. * Provide and maintain your own equipment.

HMG Careers

Work From Home Sales Specialist

Clayton, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Micro, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Agent Fedex JobsWork From Home Customer Service Agent Fedex JobsWork From Home Customer Service Agent Fedex Jobs in Raleigh, NC

Work From Home Customer Service Agent Fedex information

See Raleigh, NC salary details

$9

$17

$26

How much do work from home customer service agent fedex jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for work from home customer service agent fedex in Raleigh, NC is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.38 per hour, depending on experience, location, and employer.

What does a work from home customer service agent at FedEx do?

A Work From Home Customer Service Agent at FedEx is responsible for assisting customers with their shipping needs, answering questions about FedEx services, tracking packages, resolving delivery issues, and processing orders, all from a remote location. They communicate with customers primarily via phone, email, or online chat, ensuring a high level of customer satisfaction. Agents need strong communication skills, computer proficiency, and the ability to multitask. They also follow company policies and use FedEx systems to access shipment information and provide support.

What are the key skills and qualifications needed to thrive as a work from home customer service agent at FedEx?

To thrive as a Work From Home Customer Service Agent at FedEx, you need excellent communication skills, problem-solving abilities, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and secure remote work tools is often required. Strong soft skills like patience, empathy, and adaptability help agents effectively resolve customer concerns and maintain positive interactions. These skills and qualities are crucial for delivering high-quality support, maintaining customer satisfaction, and upholding FedEx's service standards in a remote environment.

What are some common challenges faced by work from home customer service agents at FedEx, and how can they be managed?

Work From Home Customer Service Agents at FedEx often face challenges such as managing high call volumes, maintaining focus in a home environment, and handling complex customer inquiries without in-person support. To address these, agents benefit from setting up a dedicated, quiet workspace and utilizing FedEx's comprehensive training resources and support channels. Regular communication with team leaders and participating in virtual team meetings also help agents stay connected, share best practices, and quickly resolve any issues that arise.

What is the difference between Work From Home Customer Service Agent Fedex vs Work From Home Customer Service Representative Amazon?

AspectWork From Home Customer Service Agent FedexWork From Home Customer Service Representative Amazon
Required CredentialsHigh school diploma, customer service experience, basic computer skillsHigh school diploma or equivalent, customer service experience, computer proficiency
Work EnvironmentHome office, computer, headset, internet connectionHome office, computer, headset, internet connection
Employer & Industry UsageFedex logistics and shipping servicesAmazon e-commerce and retail platform
Common Search & Comparison IntentCustomer service roles in shipping/logisticsCustomer service roles in e-commerce

Both roles involve providing customer support from home, requiring similar credentials and work environments. The main difference lies in the industry focus: Fedex handles logistics and shipping, while Amazon focuses on e-commerce. Candidates should consider their industry preference and specific company requirements when choosing between these roles.

Does FedEx offer remote positions?

Work From Home Customer Service Agent roles at FedEx are sometimes available as remote positions, especially for customer support and administrative tasks. These roles typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

What are popular job titles related to Work From Home Customer Service Agent Fedex jobs in Raleigh, NC?

For Work From Home Customer Service Agent Fedex jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service Agent Fedex jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Customer Service Agent Fedex jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Customer Service Agent Fedex jobs?

Cities near Raleigh, NC with the most Work From Home Customer Service Agent Fedex job openings:

Work From Home Customer Service Agent Fedex jobs near you
Infographic showing various Work From Home Customer Service Agent Fedex job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $36,737 per year, or $17.7 per hour.

Work From Home Customer Service Representative

ACC Premiere

Raleigh, NC • On-site, Remote

$11.50 - $12/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.
If you have experience in retail or customer service, we want to hear from you!
We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX UT, WV, and WY!
RESPONSIBILITIES:
  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:
  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:
  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:
  • Full-time: Monday-Friday 11:00AM-7:00PM EST

BENEFITS:
  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions!

Apply