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Work From Home Customer Liaison Jobs (NOW HIRING)

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

Globe Life AIL - Lisa Russel

Work From Home Customer Service

$16.50 - $22.25/hr

Remote Customer Service Representative - Benefits Advisor (Work From Home) Company: AO (American Income Division) Location: Virginia Beach, VA 23452 Work Arrangement: 100% Remote (U.S. Residents Only ...

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ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

Work From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: * Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.) * Working: Monday-Friday ...

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How much do work from home customer liaison jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for work from home customer liaison in the United States is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $27.88 per hour, depending on experience, location, and employer.

What is a work from home customer liaison?

A Work From Home Customer Liaison is a professional who acts as an intermediary between a company and its customers while working remotely. Their main responsibilities include addressing customer inquiries, resolving complaints, and ensuring a positive customer experience through effective communication. They may use phone, email, chat, or other online platforms to assist customers. This role requires strong communication and problem-solving skills, as well as the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as a work from home customer liaison?

To thrive as a Work From Home Customer Liaison, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, helpdesk ticketing systems, and proficiency with email and chat platforms are commonly required. Strong organizational skills, empathy, and patience set outstanding liaisons apart when handling diverse customer needs remotely. These skills ensure efficient, personalized support and maintain positive customer relationships in a virtual environment.

How does a work from home customer liaison effectively collaborate with team members while working remotely?

As a Work From Home Customer Liaison, collaboration typically happens through digital channels such as instant messaging, video meetings, and shared project management tools. Regular virtual check-ins and team huddles are common to ensure alignment on customer issues, updates, and team goals. Most organizations also provide access to shared knowledge bases and communication platforms to help liaisons stay connected and informed. Building strong virtual relationships and proactively reaching out to colleagues are key to thriving in a remote team environment.

What is the difference between Work From Home Customer Liaison vs Work From Home Customer Service Representative?

AspectWork From Home Customer Liaison
Primary RoleBuild and maintain customer relationships, address concerns, and provide tailored solutions.
Required SkillsCommunication, problem-solving, relationship management, and product knowledge.
Work EnvironmentHome-based, flexible hours, often involves direct interaction with clients.
Common Employer TypesRetail, service providers, financial institutions, and tech companies.

While both roles involve customer interaction from home, a Work From Home Customer Liaison focuses on relationship building and personalized support, whereas a Work From Home Customer Service Representative primarily handles inquiries and resolves issues. The liaison role often requires stronger communication skills and a focus on long-term customer satisfaction.

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Work From Home Customer Liaison jobs near you
Infographic showing various Work From Home Customer Liaison job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,319 per year, or $25.6 per hour.

Work From Home Customer Service Remote

CPJ Recruitment

Remote

$16.50 - $22.25/hr

Other

Re-posted 28 days ago

Job description

About the job Work From Home Customer Service Remote
Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
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Qualifications
  • At least 1 - 2 years' of relevant work experience but not required.
  • Good Phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
CLICK HERE TO APPLY
Job Role / Responsibilities:
  • Solid outgoing personality with superior interaction abilities as well as great work principles.
  • Data entry and also strong business abilities.
  • Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal solutions.
  • Experience with personal computer and also have at least a typical functioning degree typing capability.
  • You should be professional and positive and additionally have a high level of self-motivation and also have the capacity to function individually in your task.
  • Excellent time management and administrative abilities with a keen focus to detail.
  • Other Requirements: This is an on-line work from home position, so you will be required to have the following:
  • Excellent Working Entry Level. Personal Computer.
  • Legitimate high-speed internet access.
  • Full time & Part time telemarketing position jobs.

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