... comes from individuals who care deeply and challenge thoughtfully. When you're doing work that ... Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive ...
... comes from individuals who care deeply and challenge thoughtfully. When you're doing work that ... Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive ...
... comes from individuals who care deeply and challenge thoughtfully. When you're doing work that ... Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive ...
... comes from individuals who care deeply and challenge thoughtfully. When you're doing work that ... Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive ...
TAM - San Jose, Costa Rica Description About You We are seeking a highly motivated, passionate and ... Our employees work remotely from their home offices or any other private, professional environment ...
TAM - San Jose, Costa Rica Description About You We are seeking a highly motivated, passionate and ... Our employees work remotely from their home offices or any other private, professional environment ...
$89K - $121K/yr
As a Costa Rica based Client Executive, you'll be responsible for promoting our expert approach and ... Most importantly, you'll work passionately to generate opportunities that translate into profitable ...
$89K - $121K/yr
As a Costa Rica based Client Executive, you'll be responsible for promoting our expert approach and ... Most importantly, you'll work passionately to generate opportunities that translate into profitable ...
Online Travel Reservations Advisor | Work From Anywhere
Denver, CO · On-site +1
$45K - $75K/yr
... Work from Anywhere - Enjoy the flexibility of a fully remote position ⏳ Set Your Own Schedule ... Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Jamaica, Mexico ...
Online Travel Reservations Advisor | Work From Anywhere
Denver, CO · On-site +1
$45K - $75K/yr
... Work from Anywhere - Enjoy the flexibility of a fully remote position ⏳ Set Your Own Schedule ... Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Jamaica, Mexico ...
Online Travel Reservations Advisor | Work From Anywhere
Denver, CO · Remote
$45K - $75K/yr
... Work from Anywhere - Enjoy the flexibility of a fully remote position Set Your Own Schedule ... Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Jamaica, Mexico ...
Online Travel Reservations Advisor | Work From Anywhere
Denver, CO · Remote
$45K - $75K/yr
... Work from Anywhere - Enjoy the flexibility of a fully remote position Set Your Own Schedule ... Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Jamaica, Mexico ...
As a Costa Rica based Senior Client Executive, you'll be responsible for promoting our expert ... Most importantly, you'll work passionately to generate opportunities that translate into profitable ...
As a Costa Rica based Senior Client Executive, you'll be responsible for promoting our expert ... Most importantly, you'll work passionately to generate opportunities that translate into profitable ...
Remote Client Relations Advisor
Dallas, TX · On-site +1
Remote flexibility - work from anywhere, with hours that fit your lifestyle. * Exclusive travel ... Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras ...
Remote Client Relations Advisor
Dallas, TX · On-site +1
Remote flexibility - work from anywhere, with hours that fit your lifestyle. * Exclusive travel ... Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras ...
Remote flexibility - work from anywhere, with hours that fit your lifestyle. * Exclusive travel ... Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras ...
Remote flexibility - work from anywhere, with hours that fit your lifestyle. * Exclusive travel ... Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras ...
Online Travel Reservations Advisor | All Training Provided
Baltimore, MD · On-site +1
$25K - $75K/yr
... Work from Anywhere - Enjoy the flexibility of a fully remote position ⏳ Set Your Own Schedule ... Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Jamaica, Mexico ...
Online Travel Reservations Advisor | All Training Provided
Baltimore, MD · On-site +1
$25K - $75K/yr
... Work from Anywhere - Enjoy the flexibility of a fully remote position ⏳ Set Your Own Schedule ... Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Jamaica, Mexico ...
Online Travel Reservations Advisor | All Training Provided
Baltimore, MD · Remote
$25K - $75K/yr
... Work from Anywhere - Enjoy the flexibility of a fully remote position Set Your Own Schedule ... Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Jamaica, Mexico ...
Online Travel Reservations Advisor | All Training Provided
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$25K - $75K/yr
... Work from Anywhere - Enjoy the flexibility of a fully remote position Set Your Own Schedule ... Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Jamaica, Mexico ...
Data Architect
$153K - $170K/yr
In our flexible remote approach, you have the freedom to choose a workspace within your home ... hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the ...
Data Architect
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In our flexible remote approach, you have the freedom to choose a workspace within your home ... hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the ...
Global Client Director, Dedicated Accounts
$160K - $177K/yr
In our flexible remote approach, you have the freedom to choose a workspace within your home ... hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the ...
Global Client Director, Dedicated Accounts
$160K - $177K/yr
In our flexible remote approach, you have the freedom to choose a workspace within your home ... hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the ...
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Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
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Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
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Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
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Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Work From Home
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
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Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
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Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Work From Home
Virginia Beach, VA · On-site +1
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$300 - $500/wk
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$300 - $500/wk
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Work From Home Costa Rica information
What are the key skills and qualifications needed to thrive in a work-from-home role based in Costa Rica, and why are they important?
Can a US citizen get a job in Costa Rica?
What are some common challenges faced by employees working from home in Costa Rica, and how can they be addressed?
Can I work remotely in Costa Rica?
How can I make money in Costa Rica?
What jobs are in high demand?
What are work from home jobs in Costa Rica?
What is the difference between Work From Home Costa Rica vs Customer Service Representative?
| Aspect | Work From Home Costa Rica | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent, sometimes additional certifications | High school diploma or equivalent, customer service training often preferred |
| Work Environment | Remote, home-based setting in Costa Rica | Remote or office-based, depending on employer |
| Industry Usage | Common in outsourcing, tech, and customer support sectors | Primarily in retail, telecom, and service industries |
Work From Home Costa Rica roles typically require basic credentials and are common in outsourcing and tech sectors, offering remote work from Costa Rica. Customer Service Representatives also work remotely but are more prevalent in retail and telecom industries. Both roles involve customer interaction but differ in industry focus and specific job requirements.

Technical Support Specialist II - Core Apps (Remote Eligible - Costa Rica)
San Jose, CA • On-site, Remote
Full-time
Medical, Life, PTO
Posted 24 days ago
Smartsheet rating
8.6
Based on 7 frontline employees who took The Breakroom Quiz
67th of 241 rated software companies
Job description
Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering support to our customers, maintaining high service standards, and contributing to team projects.
At Smartsheet Support we empathize and empower others with expert engagements and are the first line of response for our customers to fix issues, share best practices, and advocate for users. Our teams of experts are aligned to various domains of knowledge, promoting the most effective and expedient customer resolution.
This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.
You Will:
- Troubleshoot customer issues using internal & external documentation, various tools, and other resources such as escalation resources to resolve customer issues and deliver great customer experiences
- Become Smartsheet Product Certified and work with customers through a variety of channels including email, phone, and chat
- Partner with leaders to meet or exceed performance goals in areas like customer satisfaction, quality assurance, and attendance
- Become an expert in a specific product area
- Contribute to team projects
- Give and receive thoughtful feedback on team processes and leadership
- Manage other responsibilities as assigned
You Have:
- Excellent written, verbal and interpersonal communication skills
- 1+ years of Technical or Customer support experience, or equivalent
- Ability to demonstrate empathetic and confident issue ownership, assuring customers that if you can't solve their problem, you will ensure they are directed to the right resource
- Working knowledge of assigned feature a plus
- Flexibility in your working hours as this position will require work outside of standard business hours.
Perks & Benefits:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
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Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Smartsheet
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Bellevue, WA, US
Year founded
2005