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Work From Home Convergys Customer Service Representative information

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How much do work from home convergys customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for work from home convergys customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Convergys Customer Service Representative vs Work From Home Teleperformance Customer Service Representative?

AspectWork From Home Convergys Customer Service RepresentativeWork From Home Teleperformance Customer Service Representative
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, dedicated workspaceHome-based, flexible hours, dedicated workspace
Employer & Industry UsageMajor BPO company, customer service industryGlobal BPO provider, customer service industry
Common Search & ComparisonYesYes

Both roles involve providing customer support from home for large BPO companies, requiring similar credentials and work environments. The main differences lie in the specific employer and client base. Candidates should consider the company reputation and client industry when choosing between the two.

How to become a work from home Convergys customer service representative?

To become a work-from-home Convergys customer service representative, candidates typically need a high school diploma or equivalent, a reliable internet connection, and a quiet work environment. Employers often require previous customer service experience, strong communication skills, and may provide training for specific systems or protocols. Applying through the company's careers page or job boards and passing any required assessments are common steps in the hiring process.

What cities are hiring for Work From Home Convergys Customer Service Representative jobs?

Cities with the most Work From Home Convergys Customer Service Representative job openings:

What states have the most Work From Home Convergys Customer Service Representative jobs?

States with the most job openings for Work From Home Convergys Customer Service Representative jobs include:

What job categories do people searching Work From Home Convergys Customer Service Representative jobs look for?

The top searched job categories for Work From Home Convergys Customer Service Representative jobs are:

Work From Home Convergys Customer Service Representative jobs near you
Infographic showing various Work From Home Convergys Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Work From Home | Customer Service Representative

Balance Staffing-India

Atlanta, GA • Remote

$14 - $14.50/hr

Contractor

Posted yesterday

New

Job description

Job description:

Job Title: Customer Service Representative (Healthcare Benefits) - Work From Home

Type of Role: Direct Hire

Shift / Hours: Flexible scheduling available, including weekends, evenings, holidays, and occasional overtime as needed.

Location: Remote (Work From Home)

Salary Range:

Training - $14
Production- $14.50

About the Job

Are you passionate about helping others and delivering exceptional customer service? We are seeking Customer Service Representatives to support members with questions related to their healthcare benefits. In this fully remote role, you will use your communication skills, compassion, and problem-solving abilities to create a positive customer experience while earning additional incentive opportunities based on performance.

Role and Responsibilities:

Responsibilities

  • Handle high-volume inbound calls
  • Assist members with healthcare benefit questions
  • Resolve issues and document customer interactions
  • Navigate multiple systems while meeting performance goals

Skills & Experience

  • High School Diploma or GED
  • Strong customer service and communication skills
  • Healthcare experience/medical terminology preferred
  • Ability to pass background check and drug screen
  • Flexible schedule, including weekends and holidays

Work From Home Requirements:

Internet Requirements

  • Hard-wired Ethernet connection required
  • Minimum internet speed:
  • 50 Mb/s download
  • 10 Mb/s upload
  • Wireless internet connections are not permitted
  • Satellite, microwave, and cellular hotspot internet services are not permitted

About the Company:

This organization is a global customer experience solutions provider that partners with leading brands to deliver exceptional support and service. With a strong focus on employee development, innovation, and customer care, the company creates meaningful experiences for both its clients and employees while fostering a collaborative and inclusive work environment.

Apply now and one of our recruiters will reach out to you!

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.