ZipRecruiter

Log In

2

Work From Home Citi Collections Jobs (NOW HIRING)

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

The Jernigan Agency

WORK FROM HOME

Las Vegas, NV · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Lake Charles, LA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Blythe, GA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Cleveland, OH · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Hope Hull, AL · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Sioux Falls, SD · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

AZ · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Decatur, GA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Houston, TX · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Worcester, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Detroit, MI · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Boston, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Eastwood, KY · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Mesa, AZ · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

West Valley City, UT · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

next page

Showing results 1-20

All JobsCiti Collections JobsWork From Home Citi Collections Jobs

Work From Home Citi Collections information

See salary details

$12

$21

$30

How much do work from home citi collections jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for work from home citi collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

Does Citibank offer remote positions?

Work From Home Citi Collections positions are often available as remote roles, allowing employees to perform collections tasks from home. These roles typically require strong communication skills and familiarity with collection software, and they may involve scheduled shifts or flexible hours depending on the company's policies.

What is the 8 65 rule for Citibank?

The 8 65 rule at Citibank refers to a policy where employees are expected to work no more than 8 hours per day and 65 hours per week, promoting work-life balance. This guideline is often relevant for roles like Work From Home Citi Collections, where managing workload and adhering to schedules are important. However, specific policies may vary by department and role, so it's advisable to confirm with HR or management.

What are Work From Home Citi Collections jobs?

Work From Home Citi Collections jobs involve contacting customers who have overdue accounts with Citibank and helping them find solutions to bring their accounts current. Employees in these roles typically work remotely and handle inbound and outbound calls, negotiate payment plans, and offer support to customers facing financial hardship. The position requires strong communication skills, professionalism, and the ability to work independently from home. Citi provides training and support to ensure employees are equipped to manage sensitive customer interactions and maintain compliance with regulations.

What are the key skills and qualifications needed to thrive as a Work From Home Citi Collections Agent, and why are they important?

To thrive as a Work From Home Citi Collections Agent, you need strong negotiation, problem-solving, and customer service skills, typically supported by a high school diploma or equivalent. Proficiency with call center software, CRM systems, and secure remote communication tools is essential. Excellent communication, resilience, and the ability to manage stress make someone stand out in this role. These skills ensure effective debt resolution, maintain customer relationships, and help meet performance targets in a remote work environment.

What are some common challenges faced when working remotely as a Citi Collections agent, and how can they be managed?

Working from home as a Citi Collections agent can present challenges such as maintaining motivation in a remote environment, handling difficult customer interactions without face-to-face support, and staying organized with call targets and follow-ups. Many agents find it helpful to establish a dedicated workspace, adhere to a structured daily schedule, and make use of digital collaboration tools to stay connected with their team. Regular communication with supervisors and peers, as well as making use of training resources, can help manage these challenges and ensure consistent performance.

Is it hard to get hired by Citibank?

For a Work From Home Citi Collections role, getting hired typically requires relevant customer service or collections experience, strong communication skills, and the ability to work independently. The hiring process may include multiple interviews and assessments, and competition can vary based on the number of applicants and the company's staffing needs.

What is the difference between Work From Home Citi Collections vs Work From Home Citi Customer Service Representative?

AspectWork From Home Citi CollectionsWork From Home Citi Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer collections or finance experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, focused on debt recovery and account managementRemote, focused on customer inquiries and support
Employer & Industry UsageBoth roles are employed by Citi in banking and financial servicesBoth roles are employed by Citi in banking and financial services

Work From Home Citi Collections primarily involves debt recovery and account management, requiring some finance knowledge. In contrast, Work From Home Citi Customer Service Representatives handle customer inquiries and support. Both roles are remote, employed by Citi, and share similar credential requirements, but their focus and daily tasks differ.

Does Citi offer work from home?

Work From Home Citi Collections positions are often available, allowing employees to perform their duties remotely. These roles typically require strong communication skills and familiarity with collection software, and they may involve a flexible or scheduled work environment. Availability can vary based on company policies and current job openings.
More about Work From Home Citi Collections jobs
What cities are hiring for Work From Home Citi Collections jobs? Cities with the most Work From Home Citi Collections job openings:
What states have the most Work From Home Citi Collections jobs? States with the most job openings for Work From Home Citi Collections jobs include:
What job categories do people searching Work From Home Citi Collections jobs look for? The top searched job categories for Work From Home Citi Collections jobs are:
Work From Home Citi Collections jobs near you
Infographic showing various Work From Home Citi Collections job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

WFH First Party Medical Collections

Hollis Cobb Associates, Inc.

Tampa, FL • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

The First Party Collector is responsible for taking inbound customer calls as well as making outbound calls, contacting consumers in order to negotiate pay arrangements on early out accounts, while following Federal, State, company and client collection guidelines and laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Works 1st party accounts
• Professionally persuade patients to pay on past due medical debts
• Overcome stalls and objections and suggest money sources for debt payment
• Leave messages with consumers informing them of contact points via a mandated script
• Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system
• Adhere to the production standards set for the department and client
• Accuracy and confidentiality in handling medical records in compliance with HIPAA, Federal, State and Company requirements
• Other duties as assigned by manager

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION AND EXPEREIENCE:
• A high school diploma or equivalent is required
• 2 years of relevant experience in customer service, sales, 1st party collections, or a related role is preferred
• 1 year of call center, negotiating and collecting payments, working on an automated dialer, interpretation of EOB's and FACS or EPIC

KNOWLEDGE, SKILLS AND ABILITIES:
• Strong organization and communication skills
• Ability to use professional language and grammar
• Understanding and fully complying with all federal and state laws and regulations (including HIPAA and FDCPA) with regard to FDCPA, state and local laws, collection policies and procedures
• Intermediate to advanced Microsoft skills in Word and Excel
• Strong multi-tasking skills and the ability to handle a high call volume in a fast paced environment
• Ability to compute math calculations using addition, subtraction, multiplication, division, and percentages
• Strong telephone communication and negotiation abilities
• Must have the ability to simultaneously talk and type
• Ability to type minimum of 25 wpm


PHYSICAL SKILLS AND ABILITIES:
While performing the duties of this job, the employee is occasionally required to stand or walk and lift and/or move up to 25 pounds. Also may be required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel or crouch or crawl; see, talk and hear.


WORK ENVIRONMENT:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent/employee works in a temperature-controlled office environment. Incumbent/employee must be able to work on a computer for the scheduled shift; answers and makes telephone calls using a standard or computer soft telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources and utilizes multiple screens and systems simultaneously. All incumbents/employees are provided a Webcam and are required to on camera 100% of the time during the scheduled shift.

Illinois, Maryland and New Jersey residents click below for compensation and benefits:
https://www.holliscobb.com/illinois-maryland-residents/


Hollis Cobb is an Equal Opportunity Employer

Company Description

Hollis Cobb Associates Inc. (www.holliscobb.com) is a nationally established (Since 1977) accounts receivable management company based in Duluth, GA. HCA partners with hospitals, physician practices and related industry service organizations to provide a broad portfolio of customizable solutions.
As we grow and evolve, we seek to locate the best talent matching them with opportunities to excel and creating a career where they can foster their skills.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Hollis Cobb is an Equal Opportunity Employer
"Winner - 2025 Best Places to Work in Collections"

Apply