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Work From Home Chat Sales Jobs (NOW HIRING)

Web Chat Sales Supervisor Job Summary: Viking Cruises is seeking an experienced Web Chat Sales ... Meeting established sales goals and producing accurate, complete work. * Respectful to co-workers ...

We are currently hiring for a remote sales position with a structured training program . This role is designed for individuals looking to learn a new skill and work from home with support.

We are currently hiring for a remote sales position with a structured training program . This role is designed for individuals looking to learn a new skill and work from home with support.

We are currently hiring for a remote sales position with a structured training program . This role is designed for individuals looking to learn a new skill and work from home with support.

We are currently hiring for a remote sales position with a structured training program . This role is designed for individuals looking to learn a new skill and work from home with support.

We are currently hiring for a remote sales position with a structured training program . This role is designed for individuals looking to learn a new skill and work from home with support.

We are currently hiring for a remote sales position with a structured training program . This role is designed for individuals looking to learn a new skill and work from home with support.

We are currently hiring for a remote sales position with a structured training program . This role is designed for individuals looking to learn a new skill and work from home with support.

We are currently hiring for a remote sales position with a structured training program . This role is designed for individuals looking to learn a new skill and work from home with support.

We are currently hiring for a remote sales position with a structured training program . This role is designed for individuals looking to learn a new skill and work from home with support.

We are currently hiring for a remote sales position with a structured training program . This role is designed for individuals looking to learn a new skill and work from home with support.

We are currently hiring for a remote sales position with a structured training program . This role is designed for individuals looking to learn a new skill and work from home with support.

We are currently hiring for a remote sales position with a structured training program . This role is designed for individuals looking to learn a new skill and work from home with support.

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Work From Home Chat Sales information

What are the key skills and qualifications needed to thrive as a work from home chat sales representative?

To thrive as a Work From Home Chat Sales representative, you need strong written communication, persuasive sales techniques, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, live chat software, and sales tracking tools is typically required. Standout candidates excel in multitasking, patience, and building rapport through text-based interactions. These abilities ensure effective customer engagement, successful conversions, and high productivity in a remote sales environment.

What are some common challenges faced by work from home chat sales representatives, and how can they be overcome?

Work From Home Chat Sales representatives often face challenges such as maintaining high levels of motivation without in-person supervision, managing multiple customer conversations simultaneously, and building rapport with customers through text-only interactions. To overcome these challenges, it's helpful to establish a structured daily routine, use productivity tools to track conversations, and develop strong written communication skills that convey empathy and clarity. Regularly engaging with your remote team through virtual meetings can also foster a sense of connection and support.

What is the difference between Work From Home Chat Sales vs Work From Home Customer Service Representative?

AspectWork From Home Chat SalesWork From Home Customer Service Representative
Primary RoleEngaging customers to promote and sell products/services via chatAssisting customers with inquiries, troubleshooting, and support via chat
Required SkillsSales techniques, communication, persuasionProblem-solving, communication, patience
Work EnvironmentRemote, chat-based platformRemote, chat-based platform
Common EmployersE-commerce, telecommunication, retailRetail, tech companies, service providers

While both roles are remote and involve chat communication, Work From Home Chat Sales focuses on selling products or services, requiring sales skills and persuasion. In contrast, Work From Home Customer Service Representatives handle customer inquiries and support, emphasizing problem-solving and customer satisfaction.

What is a work from home chat sales job?

Work from home chat sales jobs involve assisting customers and promoting products or services through online chat platforms rather than over the phone or in person. Employees in these roles typically answer customer inquiries, provide product information, resolve issues, and encourage sales conversions, all via live chat. These jobs require strong written communication skills, sales abilities, and comfort with technology, making them popular among those seeking remote work opportunities.
What cities are hiring for Work From Home Chat Sales jobs? Cities with the most Work From Home Chat Sales job openings:
What states have the most Work From Home Chat Sales jobs? States with the most job openings for Work From Home Chat Sales jobs include:
Infographic showing various Work From Home Chat Sales job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution.

$43K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Web Chat Sales Supervisor
Job Summary:
Viking Cruises is seeking an experienced Web Chat Sales Supervisor with supervisory, sales and webchat communication platforms experience to lead the Web Chat Sales team. The ideal candidate will have great communication skills and be able to lead a highly motivated sales team. If you enjoy a challenging and rewarding career in a fast-paced environment, we look forward to welcoming you aboard!
Job Responsibilities:
  • Meeting established sales goals and producing accurate, complete work.
  • Respectful to co-workers with a high value of integrity.
  • Adhering to department and company procedures and policies.
  • Providing a high level of service to all customers.
  • Coaching and managing a team of 12-15 travel agent sales consultants, including daily coaching and follow-up on sales behaviors.
  • Monitoring chat sessions to evaluate performance gaps and provide feedback, and scheduling team meetings.
  • Conducting one-on-one coaching sessions, providing performance improvement plans, and documenting results.
  • Managing daily payroll review, bi-weekly submission, and monitoring daily attendance and adherence.
  • Collaborate with management and cross-functional teams on departmental projects, training and development initiatives, team-building activities, and other duties as assigned.

Job Requirements:
  • Strong Sales skills and understanding of the sales cycle
  • 3-5 years' experience in a web chat sales environment
  • Previous supervisor experience in a sales capacity
  • Call center experience within the travel industry preferred
  • Coaching and team-building skills
  • Excellent verbal and written communication skills
  • Proven ability to prioritize tasks and work well in a fast-paced, high-growth environment
  • Strong PC skills (including Microsoft Office)
  • Detail oriented with excellent organizational and follow-up skills

What We Offer You:
  • Highly competitive compensation plan.
    • Salary range $50,716 - $66,976 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
    • Commission $43,470 - $55,100 annually (based on team performance metrics)
    • Employees are eligible for annual discretionary bonus.
    • 401(k) plan with company match.
  • Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).
  • Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
  • Opportunity to take a free and/or discounted cruise.
  • Highly subsidized gym membership.
  • Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.

Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams' outstanding contributions.
About Viking
Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.
Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.