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Work From Home Call Center Jobs in Springfield, OR

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Work From Home Call Center information

See Springfield, OR salary details

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How much do work from home call center jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for work from home call center in Springfield, OR is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What is a work from home call center job?

A work from home call center job involves handling customer service, sales, or support inquiries from a remote location, typically your home. Employees communicate with customers via phone, chat, or email, using specialized software to access company systems and information. These roles often require strong communication skills, a quiet workspace, and reliable internet. Many companies offer training and flexible schedules, making this a popular choice for those seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a work from home call center agent?

To thrive as a Work From Home Call Center Agent, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and reliable internet connectivity are essential technical requirements. Excellent time management, patience, and self-motivation help agents stand out in a remote environment. These skills and qualities are crucial for delivering efficient customer service and maintaining productivity without direct in-person supervision.

How do work from home call center agents stay connected and collaborate effectively with their remote teams?

Work-from-home call center agents typically use a variety of digital tools to maintain communication and collaboration with team members and supervisors. Video conferencing platforms, instant messaging apps, and shared dashboards are widely used to facilitate daily check-ins, training sessions, and real-time support. Regular virtual meetings help foster a sense of teamwork and ensure everyone is aligned on goals and processes. Additionally, supervisors often provide ongoing feedback and coaching remotely, ensuring agents receive the support they need to succeed in a distributed environment.

What is the difference between Work From Home Call Center vs Work From Home Customer Service Representative?

AspectWork From Home Call CenterWork From Home Customer Service Representative
CredentialsHigh school diploma; training in call handlingHigh school diploma; training in customer service skills
Work EnvironmentCall center software, headset, quiet spaceComputer, phone, quiet workspace
Employer & IndustryTelecom, retail, healthcare companiesVarious industries including retail, tech, finance
Job FocusHandling inbound/outbound calls, sales, supportResponding to customer inquiries, issue resolution

Work From Home Call Center roles typically involve handling calls for multiple clients or companies, often requiring specific call handling training. Customer Service Representatives focus on assisting customers with product or service issues, often within a single company. Both roles require good communication skills and a quiet work environment, but their primary functions differ slightly in scope and industry usage.

What are popular job titles related to Work From Home Call Center jobs in Springfield, OR?

For Work From Home Call Center jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Work From Home Call Center jobs in Springfield, OR look for?

The top searched job categories for Work From Home Call Center jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Work From Home Call Center jobs?

Cities near Springfield, OR with the most Work From Home Call Center job openings:

Infographic showing various Work From Home Call Center job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,562 per year, or $18.5 per hour.

Call Center Remote Customer Service Representative

VIMO INC.

Springfield, OR • Remote

$17 - $19/hr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago


Job description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus