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Work From Home Call Center Survey Jobs in Rochester, NH

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Work From Home Call Center Survey information

See Rochester, NH salary details

$14

$30

$47

How much do work from home call center survey jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for work from home call center survey in Rochester, NH is $30.40, according to ZipRecruiter salary data. Most workers in this role earn between $23.75 and $35.29 per hour, depending on experience, location, and employer.

What is a work from home call center survey?

A Work From Home Call Center Survey job involves making outbound calls or receiving inbound calls to conduct surveys. Your primary task is to ask scripted questions and accurately record responses. These surveys help companies gather customer feedback, conduct market research, or improve services. You typically need a computer, a headset, and a stable internet connection. Strong communication skills and attention to detail are important for success in this role.

What does a typical day look like for someone working in a work from home call center survey role?

A typical day in a Work From Home Call Center Survey position involves making outbound calls or receiving inbound calls to conduct surveys, accurately recording responses, and sometimes entering data into company systems. You may work independently, but regular check-ins with supervisors or team leads often occur to discuss progress or address questions. Most shifts are scheduled, and performance metrics such as call volume, completion rates, and data accuracy are closely tracked. While much of your work is self-directed, you may collaborate with quality assurance teams to ensure surveys are being conducted to standard. This structure allows for flexibility and autonomy while still supporting professional growth and team communication.

What are the key skills and qualifications needed to thrive in the work from home call center survey position, and why are they important?

To thrive as a Work From Home Call Center Survey representative, you need excellent verbal communication, strong attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and survey platforms is commonly expected, though most roles provide on-the-job training. Active listening, patience, and adaptability are valuable soft skills that help in handling varied respondent interactions effectively. These abilities are crucial for collecting reliable survey data and ensuring a positive experience for all participants.

What job categories do people searching Work From Home Call Center Survey jobs in Rochester, NH look for?

The top searched job categories for Work From Home Call Center Survey jobs in Rochester, NH are:

What cities near Rochester, NH are hiring for Work From Home Call Center Survey jobs?

Cities near Rochester, NH with the most Work From Home Call Center Survey job openings:

Work From Home Call Center Survey jobs near you
Infographic showing various Work From Home Call Center Survey job openings in Rochester, NH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $63,227 per year, or $30.4 per hour.

Customer Service Agent II Bilingual (Spanish/English $18.50hr/$1 Pay For Performance Remote)

SaviLinx

Portsmouth, NH • Remote

$18.50/hr

Full-time

Posted 12 days ago

Job description

JOB TITLE:                          Customer Service Representative II Phones Bilingual (Spanish/English) ($18.50/hr + $1/pay for performance)

DEPARTMENT:                  Operations          

REPORTS TO:                     Supervisor     

FLSA STATUS:                    Non-Exempt                                                     

 

OUR GUIDING PRINCIPLES:  

Make every interaction Count 

Act with Respect and Integrity 

Demonstrate Passion for Continuous Improvement 

Be Worth of Trust from all Stakeholders 
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedtechnologyand customer service skills.This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone both in English and Spanish.
Handles eligibility inquiries both in English and Spanish and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Occasional on-site work in our mailroom
Maintains a working knowledge of our clients’ requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
• 2+ years of college preferred.
• 2+ years of contact center experience preferred.
• High school diploma or equivalent required.
• 18 years of age or older
• Time management skills and the ability to work independently are essential for this role.
• Excellent organizational, written and oral communication skills both in English and Spanish.
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments.
• College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER 

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