ZipRecruiter

Log In

2

Work From Home Call Center Representative Jobs in Springfield, TN

previous pagenext page

Showing results 21-40

All JobsCall Center Representative JobsWork From Home Call Center Representative JobsWork From Home Call Center Representative Jobs in Springfield, TN

Work From Home Call Center Representative information

See Springfield, TN salary details

$10

$16

$23

How much do work from home call center representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for work from home call center representative in Springfield, TN is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.17 per hour, depending on experience, location, and employer.

What is a work from home call center representative?

A Work From Home Call Center Representative is a customer service professional who handles calls, emails, or chats from clients or customers while working remotely, usually from their own home. Their primary responsibilities include answering questions, resolving issues, processing orders, and providing information about products or services. These representatives use specialized software and communication tools to connect with customers and manage their tasks efficiently. This role requires strong communication skills, a quiet workspace, and reliable internet access. Many companies offer training and support to help remote representatives succeed.

What does a work from home call center representative do?

Work from home call center representatives provide customers with a variety of support services, such as answering questions about billing and orders, providing additional information about a specific product or service, or trying to up-sell existing customers on new products. Unlike other call center representatives who work in the office, you have calls forwarded to your phone line at home to complete your tasks. As a work from home call center representative, your specific job duties may vary, depending on the company and industry. General responsibilities include answering calls, completing billing information or purchases, updating orders, and taking notes about customer concerns or complaints. When there are issues you cannot handle, you request that a supervisor or manager help the customer find a resolution.

What are the key skills and qualifications needed to thrive as a work from home call center representative, and why are they important?

To thrive as a Work From Home Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes specific product or service knowledge is typically required. Exceptional patience, active listening, and self-motivation help individuals excel in remote customer service roles. These skills ensure efficient issue resolution, customer satisfaction, and effective performance in a virtual environment.

How do work from home call center representatives maintain effective communication and collaboration with their remote teams?

Work From Home Call Center Representatives typically use a combination of instant messaging platforms, video conferencing tools, and shared documentation to stay connected with supervisors and team members. Regular virtual team meetings and one-on-one check-ins help address questions, share updates, and reinforce company goals. Despite the remote setting, representatives are encouraged to be proactive in asking for support and participating in team discussions to foster a collaborative environment. This structure ensures that everyone remains informed and engaged, even while working independently from home.
More about Work From Home Call Center Representative jobs

What are popular job titles related to Work From Home Call Center Representative jobs in Springfield, TN?

For Work From Home Call Center Representative jobs in Springfield, TN, the most frequently searched job titles are:

What cities near Springfield, TN are hiring for Work From Home Call Center Representative jobs?

Cities near Springfield, TN with the most Work From Home Call Center Representative job openings:

Work From Home Call Center Representative jobs near you
Infographic showing various Work From Home Call Center Representative job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $35,185 per year, or $16.9 per hour.

Remote Call Center/Outbound Sales 2nd Shift

American Home Design

Goodlettsville, TN • Remote

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

American Home Design is hiring Part-time Remote Call Center Agents from 11am - 7:30 to schedule appointments for our sales team. Our agents are responsible for making outbound calls to potential customers who have shown some interest in our products and scheduling a free consultation with them. We have a robust marketing program that brings in new leads everyday. We are looking for experienced sales professionals who want a great opportunity while working remotely with a fun team!

Are you pleasantly persuasive? Do you enjoy talking on the phone? Are you self-motivated and want to be rewarded for your efforts? If so, this position could be a great fit for you!

Job Responsibilities:

  • Make 25-35 outbound calls each hour to prospects by telephone to schedule appointments.
  • Utilize our scripts to engage, excite, and persuade homeowners on why they should get more information.
  • Overcome objections with provided rebuttals.
  • Maintain a positive, can-do attitude in the face of rejection.
  • Reach and exceed weekly and monthly appointment goals.
  • Make notes in our CRM regarding your conversation

Job Requirements:

  • Must have a quiet space to work and talk on the phone while at home.
  • Must have your own computer with reliable high speed internet and a headset.

Benefits:

  • Work from the comfort of your home
  • Uncapped bonus opportunity
  • Paid professional training
  • Health Insurance, Life Insurance, Dental/Vision Insurance (Full-Time Employees)
  • Paid Time Off and Holiday pay
  • 401(k) with a company match
  • Opportunity for growth within the company

Desired Experience, Knowledge & Skill Set:

  • 2+ years of sales experience
  • 1+ years of experience in a Call Center environment required
  • Be proficient navigating multiple browser tabs and troubleshooting computer issues as they arise
  • Previous home improvement experience is a plus!
  • Professional and personable attitude
  • Energetic, enthusiastic, outgoing personality
  • Active listener
  • A written and conversational communicator
  • Persuasive and influential
  • Able to solve problems using critical thinking and logic
  • Self-motivated, directed and driven
  • Resilient to rejection and able to overcome obstacles and objections with a smile
  • Adaptable, teachable and willing to learn and keep on learning

For over 45 years, American Home Design, Inc. has an excellent reputation for taking care of our customers and maintains an A+ rating with the Better Business Bureau. We are a BBB Torch Award Winner for ethical commerce. We've been named a Top Workplace Winner in 2024 and over 10 times in the previous years by the Tennessean. According to Top Remodeling Magazines, American Home Design, Inc. consistently ranks in the top 100 remodeling companies in the country and #1 in TN.
Location Requirement:
Applicants must reside in the United States. We are not currently accepting applications from candidates residing in the following states or districts: Arizona, Michigan, Minnesota, Nevada, Ohio, Pennsylvania, Wisconsin, California, Colorado, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, Virginia, Washington, or the District of Columbia.

Apply