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Work From Home Answering Service Jobs (NOW HIRING)

Apello

Answering Service Agent

$15.50 - $19/hr

Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages on a computer * Use Apello's software to determine what information to collect from callers. * Use ...

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages on a computer * Use Apello's software to determine what information to collect from callers. * Use ...

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages on a computer * Use Apello's software to determine what information to collect from callers. * Use ...

Imh

Physicians Answering Service Specialist

Valley Center, CA · On-site +1

$18.82 - $28.66/hr

... from patients and using critical thinking skills to determine a call's disposition. We follow ... Murray Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed ...

New

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

Paid vacation * Schedule flexibility * Remote work opportunities TELEPHONE OPERATOR ... Use Apello's software to determine what information to collect from callers. * Use Apello ...

Apello

Answering Service Agent (Bilingual)

$16 - $20/hr

Paid vacation * Schedule flexibility * Remote work opportunities TELEPHONE OPERATOR ... Use Apello's software to determine what information to collect from callers. * Use Apello ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

Paid vacation * Schedule flexibility * Remote work opportunities TELEPHONE OPERATOR ... Use Apello's software to determine what information to collect from callers. * Use Apello ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

The Jernigan Agency

WORK FROM HOME

Hartford, CT · On-site +1

Occasional travel for work for in-person conferences. If you are not currently licensed but have a ... Must have a computer and phone to service the clients. * This is all online so and internet ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... notch service and showcasing your deep knowledge of our products.What We're Looking For:

The Jernigan Agency

WORK FROM HOME

High Point, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Providence, RI · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Richmond, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Cedar Rapids, IA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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Work From Home Answering Service information

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$12

$23

$39

How much do work from home answering service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for work from home answering service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a work from home answering service?

A Work From Home Answering Service is a job where individuals handle incoming calls, messages, or customer inquiries for businesses from the comfort of their own home. These services are often used by companies that need 24/7 support or want to ensure all calls are answered professionally. Work from home answering service agents may provide information, take messages, schedule appointments, or forward urgent issues to the appropriate personnel. This role typically requires good communication skills, a quiet workspace, and reliable internet access.

What are the key skills and qualifications needed to thrive as a work from home answering service representative?

To thrive as a Work From Home Answering Service representative, you need excellent verbal communication, active listening skills, and basic computer literacy, typically with a high school diploma or equivalent. Familiarity with call center software, VoIP phone systems, and CRM platforms is often required. Strong organizational skills, professionalism, and the ability to multitask while remaining calm under pressure are standout soft skills in this position. These competencies ensure efficient handling of customer inquiries, accurate message delivery, and a positive client experience in a remote setting.

What are some common challenges faced by employees in a work from home answering service role, and how can they be managed?

Employees in a work from home answering service role often face challenges such as maintaining focus amid household distractions, managing high call volumes, and ensuring clear communication without face-to-face interaction. To manage these challenges, it's important to set up a dedicated, quiet workspace, use reliable technology, and practice effective time management. Regular check-ins with supervisors and teammates can also help foster connection and provide support when handling difficult calls or technical issues.

What is the difference between Work From Home Answering Service vs Virtual Receptionist?

AspectWork From Home Answering ServiceVirtual Receptionist
CredentialsBasic customer service skills, sometimes training providedCustomer service experience, possibly administrative skills
Work EnvironmentRemote, home-based setupRemote, home-based or small office setup
Employer UsageCall centers, outsourcing companies, small businessesSmall to medium businesses, professional services
Job FocusAnswering calls, taking messages, basic customer supportAnswering calls, scheduling, client communication

While both roles are remote and involve handling calls, Work From Home Answering Service positions primarily focus on answering calls and message taking for various clients, often through call centers. Virtual Receptionists typically provide more personalized administrative support, including scheduling and client interaction, for specific businesses. The choice depends on whether you prefer a general call-answering role or a more comprehensive virtual administrative position.

More about Work From Home Answering Service jobs

What cities are hiring for Work From Home Answering Service jobs?

Cities with the most Work From Home Answering Service job openings:

What states have the most Work From Home Answering Service jobs?

States with the most job openings for Work From Home Answering Service jobs include:

Work From Home Answering Service jobs near you
Infographic showing various Work From Home Answering Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Answering Service Agent

Apello

Remote

$15.50 - $19/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago

Job description

Job Type
Part-time
Description
Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.
The businesses we serve cover many industries including:

  • Health Care,
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers,
  • Property Management,
  • Government Agencies,
  • and many others.
All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!
Our company is small and flexible. Every employee is important and valued. Benefits include:
  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities
ANSWERING SERVICE AGENT RESPONSIBILITIES
  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner
Work Schedule:
Part Time 15 hours - 25 hours per week
Days
Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM
Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM
Requirements
SCHEDULE REQUIREMENTS:
Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:
Weekends:
One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.
Holidays:
Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.
SKILLS/QUALIFICATIONS:
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions
EDUCATION/EXPERIENCE:
  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students
REMOTE WORK REQUIREMENTS:
  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem

Salary Description
$15.50 - $19
APELLO logo

About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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