Exposure to CMDB data models and service modeling concepts * Experience supporting audit or ... Employees who are working in Remote roles will work primarily offsite (from home). The employee may ...
Exposure to CMDB data models and service modeling concepts * Experience supporting audit or ... Employees who are working in Remote roles will work primarily offsite (from home). The employee may ...
Join our Optometrist panel as a primary or supplemental source of income without leaving home. As a ... Lenses all while partnering from a remote location. * We will help you with any needed ...
Join our Optometrist panel as a primary or supplemental source of income without leaving home. As a ... Lenses all while partnering from a remote location. * We will help you with any needed ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity ...
Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. At Collins, the paths we pave together lead to ...
Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. At Collins, the paths we pave together lead to ...
Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. At Collins, the paths we pave together lead to ...
Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. At Collins, the paths we pave together lead to ...
Senior Software Engineer | Education | RVPR
San Juan, PR · On-site +1
$120K - $158K/yr
You'll work across the stack, with an emphasis on delivering intuitive, performant user experiences ... Own systems from design to deployment, including observability, testing, and performance. * Improve ...
Senior Software Engineer | Education | RVPR
San Juan, PR · On-site +1
$120K - $158K/yr
You'll work across the stack, with an emphasis on delivering intuitive, performant user experiences ... Own systems from design to deployment, including observability, testing, and performance. * Improve ...
Work From Home 99 Exposure information
What is the difference between Work From Home 99 Exposure vs Customer Service Representative?
| Aspect | Work From Home 99 Exposure | Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, sometimes specific certifications depending on industry | High school diploma or equivalent, customer service training often provided |
| Work Environment | Remote, home-based setting | Remote or office-based, depending on employer |
| Industry Usage | Common in telemarketing, data entry, online surveys | Retail, telecom, banking, and other service sectors |
| Search & Comparison Intent | Looking for remote opportunities with exposure to various tasks | Seeking customer service roles, often remote or in-office |
Work From Home 99 Exposure typically involves remote roles with exposure to various online or data-related tasks, often requiring basic skills. Customer Service Representative roles focus on assisting customers, often requiring communication skills and specific training. Both can be remote, but their primary functions and industry applications differ.
What are popular job titles related to Work From Home 99 Exposure jobs in Puerto Rico?
For Work From Home 99 Exposure jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Work From Home 99 Exposure jobs in Puerto Rico look for?
The top searched job categories for Work From Home 99 Exposure jobs in Puerto Rico are:
Full-time
Medical, Life, Retirement
Re-posted 21 days ago
Key responsibilities
Execute and sustain daily CMDB operational processes to ensure data integrity, accuracy, and reliability within ServiceNow.
Monitor discovery health, troubleshoot failed or incomplete discovery patterns, and support reconciliation activities to maintain trusted CI records.
Partner with various teams to validate CI attributes, relationships, and lifecycle status, and support compliance and process documentation efforts.
Collins Aerospace rating
8.4
Based on 251 frontline employees who took The Breakroom Quiz
32nd of 72 rated aerospace companies
Job description
Date Posted:
2026-08-25Country:
United States of AmericaLocation:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1Position Role Type:
RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance:
None/Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
The IT Configuration Management Analyst is responsible for executing daily operational activities supporting the accuracy, completeness, and reliability of Configuration Management Database (CMDB) data within the ServiceNow platform. This role performs hands-on stewardship activities including discovery monitoring, reconciliation support, CI lifecycle maintenance, data quality remediation, and troubleshooting integration or discovery issues. The analyst operates within an enterprise Configuration Management framework and collaborates with domain teams, discovery engineers, asset management, observability, and service owners to ensure configuration data supports operational stability, incident response, and compliance reporting.
What You Will Do
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Execute and sustain daily CMDB operational processes to ensure data integrity, accuracy, and reliability within ServiceNow.
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Monitor discovery health and troubleshoot failed or incomplete discovery patterns across configuration item (CI) classes.
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Reconcile CMDB data from authoritative sources and remediate data quality issues to maintain trusted CI records.
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Partner with infrastructure, network, application, security, asset management, and ITSM teams to validate CI attributes, relationships, and lifecycle status.
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Monitor CMDB dashboards, trust scores, reconciliation rules, and governance metrics to ensure compliance with data stewardship standards.
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Support onboarding of new data sources by validating integrations, reviewing Identification and Reconciliation Engine (IRE) rules, and ensuring adherence to authoritative source principles.
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Conduct impact analysis, relationship validation, and class modeling to align CMDB structure with CSDM standards and enterprise architecture frameworks.
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Document process updates, support continuous improvement initiatives, and maintain audit-ready evidence for compliance requirements including NIST, CMMC, and SOX.
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Ensure the CMDB remains a trusted operational foundation supporting incident, problem, change, asset, security, and observability functions across the organization.
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This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.
Qualifications You Must Have
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University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience
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3+ years Configuration Management, IT operations, service management, or platform administration experience
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Hands-on experience with ServiceNow CMDB and Discovery
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Experience with infrastructure technologies (servers, network, storage, cloud)
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Experience troubleshooting technical workflows or integrations
Qualifications We Prefer
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Strong analytical and data quality mindset
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ServiceNow Certified System Administrator
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Familiarity with Identification and Reconciliation Engine (IRE)
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Exposure to CMDB data models and service modeling concepts
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Experience supporting audit or compliance evidence collection
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Knowledge of ITIL Configuration Management practices
What We Offer
Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.
Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
What Collins Aerospace employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Collins Aerospace
Sourced by ZipRecruiter
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Industry
Aviation
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
2018