Work At Roses Jobs in Ann Arbor, MI (NOW HIRING)

Job Title: Nursery Manager

Job Type: Full-Time | Permanent

Why This Role Matters

As Nursery Manager, you are the driving force behind one of the most important and revenue-generating areas of our business. You will lead all aspects of nursery operations—from plant health and inventory strategy to team leadership and customer experience.

• This role is critical in creating an inspiring, well-maintained, and high-performing nursery that reflects our brand: exceptional quality, expert knowledge, and an unmatched customer experience. Your leadership will directly impact sales growth, operational efficiency, and the development of a strong, engaged team.

Benefits

• Health, dental, and vision insurance
• Employee discounts on plants and products
• Annual performance bonus based on results
• Paid vacation and sick time

Key Responsibilities:

Leadership & Team Development

• Lead, coach, and develop nursery team members to deliver exceptional service and product knowledge
• Create a culture of accountability, teamwork, and pride in execution
• Conduct regular performance feedback, training, and evaluations
• Partner with leadership on recruiting, onboarding, and retaining top talent

Sales & Customer Experience

• Deliver a best-in-class customer experience—ensuring every guest feels welcomed, supported, and confident in their purchase
• Drive department sales through product knowledge, upselling, and strategic merchandising
• Build relationships with customers to encourage repeat business and long-term loyalty
• Monitor and achieve sales goals, identifying opportunities for growth and improvement

Inventory & Merchandising

• Oversee inventory planning, ordering, and replenishment to ensure optimal product availability
• Manage shrink and reduce plant loss through proactive care and inventory controls
• Execute visually compelling, clean, and organized displays that inspire customers and drive sales
• Collaborate with other departments to create strong cross-merchandising opportunities

Operations & Plant Health

• Oversee all daily nursery operations including watering, pruning, planting, and general plant care
• Maintain high standards of plant health through proper pest, disease, and nutrient management
• Ensure all nursery areas are clean, safe, and well-maintained at all times
• Implement sustainable and environmentally responsible practices

Facilities & Grounds Maintenance

• Maintain and enhance all outdoor nursery and display areas, including seasonal flower bed installations
• Oversee general exterior upkeep, including weekly parking lot maintenance (e.g., blowing/cleanup)
• Ensure the entire nursery environment reflects a high-end, professional appearance

Administrative & Operational Excellence

• Develop and manage team schedules to ensure proper coverage during peak and off-peak periods
• Enforce company policies, procedures, and operational standards
• Resolve customer concerns and team conflicts professionally and effectively
• Participate in meetings, training sessions, and industry events to stay current and continuously improve

Qualifications

• Minimum 2+ years of nursery management or related leadership experience
• Bachelor’s degree in Horticulture, Plant Science, Agriculture, or equivalent hands-on experience preferred
• Strong knowledge of trees, shrubs, roses, perennials, and plant care best practices
• Proven ability to lead teams, drive sales, and manage operations in a fast-paced environment
• Strong organizational, communication, and problem-solving skills
• Experience with POS systems, inventory management tools, and Microsoft Office
• Ability to work outdoors in varying weather conditions and perform physical tasks (standing/walking up to 10 hours, lifting 50+ lbs. repeatedly)
• Flexible schedule, including weekends and seasonal peak periods

Work Schedule & Availability Expectations

• Farmer John’s operates in a customer-centric retail environment requiring broad scheduling flexibility to meet business demands.
• All team members must maintain availability for shifts scheduled within operating hours: 8:30 AM – 8:30 PM, Monday through Saturday, and 8:30 AM – 6:30 PM on Sundays, with a strong emphasis on evenings, weekends, and high-volume seasonal periods.
• Aligning personal availability with business needs is critical for role success and overall team performance.
• We will review availability during the hiring process, and you must maintain it as a condition of employment.

What Success Looks Like

• A thriving, visually stunning nursery that reflects quality and care
• Strong sales performance and consistent achievement of department goals
• Healthy, well-maintained inventory with minimal shrink
• A knowledgeable, engaged, and customer-focused team
• Customers who return—and refer others—because of their exceptional experience

About Farmer John’s Greenhouse

· Farmer John’s is a family-owned, high-end garden center and boutique known for premium plants, home décor, and seasonal merchandise. We pride ourselves on creating a vibrant, inspiring shopping experience and a supportive, collaborative work environment. Join our team and help bring beauty and creativity to our customers’ homes and gardens.

·

Farmer John’s is a family-owned, high-end garden center and boutique known for premium plants, home décor, and seasonal merchandise. We pride ourselves on creating a vibrant, inspiring shopping experience and a supportive, collaborative work environment. Join our team and help bring beauty and creativity to our customers’ homes and gardens.