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Janitor with cleaning experience

Mobile, AL

$14.25 - $18/hr

Cleans assigned areas with the use of assigned materials and equipment. Sanitize all surfaces. Follows the eight-step cleaning procedure. * Washes walls, windows, furniture, baseboards and other ...

Zoox

UX Researcher, Vehicle Experience

Foster City, CA · On-site

$157K - $188K/yr

Partner closely with Product, Design, and Vehicle Engineering * Translate research findings into ... Strong experience in both qualitative and quantitative research methods. Proven experience ...

Hire With Ease

Office Administrator

Sterling, VA · On-site

$48K - $65K/yr

Experience with SOP creation or enforcement and recurring reporting, expense tracking, or A/R-A/P tasks highly desirable required * Experience maintaining organized files, documentation systems, and ...

CP Group

Tenant Experience Coordinator

Atlanta, GA

The Tenant Experience Coordinator will be the primary point-of-contact with tenants and key external vendors to execute a wide variety of initiatives including amenities, tenant events, vendor ...

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How much do with experience jobs pay per year?

As of Jul 8, 2026, the average yearly pay for with experience in the United States is $120,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.
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SERVICE EXPERIENCE ADVISOR

SERVICE EXPERIENCE ADVISOR

Micro Center

Columbus, OH

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

We are currently seeking a self-motivated, results-oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center.  This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process.  Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.

This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn.  With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.

MAJOR RESPONSIBILITIES:

  • Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
  • Listen actively to customer concerns and guide them through appropriate service solutions and offerings
  • Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
  • Clearly communicate estimated pricing, timelines, and expectations at time of check-in
  • Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
  • Process service and point of sale transactions accurately and completely
  • Maintain minimum attachment rates and productivity standards
  • Stay informed of current promotions and attachment opportunities
  • Provide timely, professional updates to customers regarding service status
  • Obtain required certifications as directed by management
  • Keep a clean, organized, and customer-ready workspace

EDUCATION & EXPERIENCE:

  • High School diploma or equivalent
  • No prior technical experience required
  • Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
  • Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

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