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Wireless Retail Manager Jobs in Tennessee (NOW HIRING)

Crown Wireless

Wireless Retail Store Manager

Athens, TN · On-site

$17 - $21/hr

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on ...

Crown Wireless

Wireless Retail Store Manager

Kimball, TN · On-site

$19 - $23/hr

Cricket Wireless Retail Store Manager Cricket by Crown Wireless Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on ...

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All JobsWireless Retail JobsWireless Retail Manager JobsWireless Retail Manager Jobs in Tennessee

Wireless Retail Manager information

See Tennessee salary details

$18.2K

$50.3K

$63.1K

How much do wireless retail manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for wireless retail manager in Tennessee is $50,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $59,400.00 per year, depending on experience, location, and employer.

What is a wireless retail manager?

Wireless Retail Managers are professionals responsible for overseeing the daily operations of retail stores that sell wireless devices and services, such as smartphones and mobile plans. They manage sales teams, ensure high levels of customer service, and develop strategies to meet sales targets. Wireless Retail Managers also handle inventory, coordinate marketing efforts, and may resolve customer issues or complaints. Their role is crucial in maintaining store profitability and ensuring that staff are knowledgeable about the latest wireless products and services.

What is the difference between Wireless Retail Manager vs Wireless Sales Associate?

AspectWireless Retail ManagerWireless Sales Associate
Required CredentialsHigh school diploma; sales experience; leadership skillsHigh school diploma or equivalent; sales skills
Work EnvironmentRetail store management, supervising staffAssisting customers on sales floor
Employer & Industry UsageWireless retail stores, telecom providersWireless retail stores, telecom providers
Common Search & ComparisonManagement responsibilities, leadership rolesCustomer service, sales performance

The Wireless Retail Manager oversees store operations and staff, focusing on sales targets and team management. In contrast, the Wireless Sales Associate primarily assists customers, promotes products, and handles sales transactions. Both roles are essential in wireless retail environments but differ in responsibilities and level of leadership.

What are the key skills and qualifications needed to thrive as a wireless retail manager?

To thrive as a Wireless Retail Manager, you need strong sales expertise, leadership abilities, and a solid understanding of wireless products and services, often backed by prior retail management experience. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile carrier platforms is typically required. Exceptional customer service, team motivation, and problem-solving skills help you stand out in this role. These competencies ensure effective store operations, high sales performance, and superior customer satisfaction in a competitive retail environment.

What are some common challenges wireless retail managers face when leading a sales team, and how can they overcome them?

Wireless Retail Managers often face challenges like maintaining high team motivation, meeting aggressive sales targets, and keeping up with frequent product updates. To overcome these, successful managers foster open communication, provide regular training on new devices and services, and set achievable goals with clear incentives. Additionally, they lead by example on the sales floor and support team members in addressing customer concerns or upselling opportunities, creating a positive and high-performing work environment.
What are popular job titles related to Wireless Retail Manager jobs in Tennessee? For Wireless Retail Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Wireless Retail Manager jobs in Tennessee look for? The top searched job categories for Wireless Retail Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Wireless Retail Manager jobs? Cities in Tennessee with the most Wireless Retail Manager job openings:
Wireless Retail Manager jobs near you
Infographic showing various Wireless Retail Manager job openings in Tennessee as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,288 per year, or $24.2 per hour.

Wireless Retail Store Manager

Cricket by Crown Wireless

Athens, TN

$17 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Cricket Wireless Retail Store Manager

Cricket by Crown Wireless

Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on promoting from within. We are looking for highly motivated, competitive, customer-focused individuals to join our team. Hourly pay plus commissions that are paid out bi-weekly, in addition to monthly bonuses and contests.

In this role, you will earn between $17.00 and $21.00 an hour when you combine your hourly rate and commission.

Launch your sales career in wireless; no prior sales experience required! If you love your phone, enjoy talking to people and want a job where your energy and effort translate directly to extra money, this role is for you.

Join a fast-growing team where you can build skills, have fun and grow your career.

The Role:

As a Cricket Wireless Retail Store Manager, your goal is to ensure the success of the store. Your mission is to:

  • Deliver an unforgettable customer experience each day.
  • Drive your store to achieve sales metrics and goals.
  • Protect company assets and ensure operational compliance.
  • Develop your team into confident, high-impact sales professionals.

We Offer:

  • Uncapped commissions and bonuses, the more you sell, the more you earn.
  • Tenure increase program
  • Growth opportunities
  • A complete wellness package including medical, dental, vision coverage and more.
  • 401(k) plan with company contribution
  • Paid time off
  • Employee discounts on accessories and Cricket monthly service plan.
  • Cricket team color apparel provided.

Responsibilities:

  • Keep yourself up to date on new promos, price changes and policy updates.
  • Sell Cricket Wireless plans, devices, accessories and high speed internet.
  • Achieve and beat sales goals for phones, accessories, plans, add-ons, retention and autopay.
  • Deliver outstanding customer service from greeting to goodbye.
  • Maintain store cleanliness, keep displays current and merchandise to ensure the store is well stocked and organized.
  • Help customers understand Cricket products, features, and services.
  • Enjoy developing and maintaining relationships with co-workers and consumers.
  • Complete operational duties accurately and within required timeframes.
  • Work flexible hours, weekend and holidays at various locations.
  • Join in local marketing and community events to promote the brand.
  • Bring the energy: Motivate your team, create a fun, engaging sales floor.
  • Run a tight ship: Own opening/closing, cash handling, daily operations and store standards.
  • Lead and develop: Coach and mentor sales associates: give feedback that drives results.
  • Coach Up Your Team in all aspects of wireless sales and service.
  • Provide positive reinforcement and training to promote the learning and growth of sales associates.
  • Train for excellence: Ensure 100% completion of all required Company amp; Cricket training monthly and annually.
  • Control Inventory: Manage receiving PO’s and returns. Communicates and process any discrepancies.
  • Own the customer experience: Resolve escalations and build lasting customer relationships.
  • Build the brand: Keep merchandising on point and aligned with Cricket brand standards.
  • Recruit and onboard: Help hire, interview and bring new talent onto the team.
  • Communicate and connect: Conduct regular staff meetings to communicate promos, goals, trends, and store performance.
  • Protect the business: Uphold store safety and asset security procedures.
  • Grow your market: Lead local grassroots marketing and prospecting initiatives. Solicit, coordinate, and participate in community events.

Requirements:

  • Previous retail or customer service management required.

Apply