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Wireless Retail Associate Jobs in Worcester, MA (NOW HIRING)

Round Room

Retail Sales Representative

Waltham, MA · On-site

$55/hr

... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.

Round Room

Retail Sales Representative

Bellingham, MA · On-site

$55/hr

... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.

Round Room

Retail Sales Representative

Smithfield, RI · On-site

$55/hr

... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.

Round Room

Retail Sales Representative

Palmer, MA · On-site

$55/hr

... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.

Round Room

Retail Sales Representative

Leominster, MA · On-site

$55/hr

... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.

Round Room

Retail Sales Representative

Smithfield, RI · On-site

$55/hr

... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.

Round Room

Retail Sales Representative

Worcester, MA · On-site

$55/hr

... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.

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Wireless Retail Associate information

What is a wireless retail associate?

Wireless Retail Associates are customer service professionals who work in stores that sell wireless devices and services, such as smartphones, tablets, and related accessories. They assist customers by answering questions about products, demonstrating device features, processing sales, and helping with account activations or troubleshooting. These associates also stay informed about the latest technologies and promotions to provide accurate information. Their role is essential in ensuring a positive customer experience and meeting store sales goals.

What skills and qualifications are needed to thrive as a wireless retail associate?

To thrive as a Wireless Retail Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device activation tools is essential. Exceptional communication, active listening, and customer service skills make someone stand out in this role. These skills ensure effective customer interactions, drive sales, and create positive experiences that foster repeat business in a competitive retail environment.

What are common challenges faced by wireless retail associates, and how can they be managed?

Wireless Retail Associates often encounter challenges such as meeting sales targets, staying updated with rapidly changing technology, and addressing diverse customer needs. To manage these effectively, associates benefit from continuous product training, strong teamwork, and proactive communication with management. Building rapport with customers and developing problem-solving skills can also help in handling difficult situations and ensuring customer satisfaction. Many stores offer mentorship programs and regular briefings to keep associates informed and supported.

What is the difference between Wireless Retail Associate vs Sales Associate?

AspectWireless Retail AssociateSales Associate
CredentialsHigh school diploma or equivalent; product knowledgeHigh school diploma or equivalent; sales skills
Work EnvironmentRetail stores, telecom outletsRetail stores, various industries
Employer & IndustryWireless carriers, electronics retailersVarious retail sectors
Primary FocusProduct knowledge, customer service, technical supportCustomer engagement, product promotion, sales

Wireless Retail Associates primarily focus on assisting customers with wireless products, providing technical support, and explaining service plans. Sales Associates have a broader retail role, emphasizing customer engagement and product sales across various industries. While both roles require strong communication skills and retail experience, Wireless Retail Associates specialize in telecom products and services.

What are the most commonly searched types of Wireless Retail jobs in Worcester, MA?

The most popular types of Wireless Retail jobs in Worcester, MA are:

What are popular job titles related to Wireless Retail Associate jobs in Worcester, MA?

For Wireless Retail Associate jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Wireless Retail Associate jobs in Worcester, MA look for?

The top searched job categories for Wireless Retail Associate jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Wireless Retail Associate jobs?

Cities near Worcester, MA with the most Wireless Retail Associate job openings:

Wireless Retail Associate jobs near you
Infographic showing various Wireless Retail Associate job openings in Worcester, MA as of June 2026, with employment types broken down into 63% Full Time, 35% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Retail Sales Representative

TCC, Verizon Authorized Retailer

North Smithfield, RI

$55/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description


TCC, Verizon Authorized Retailer - Retail Sales Representative

At TCC, Verizon Authorized Retailer, we believe our communities need more than just a wireless retailer, and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities.

When you bring your energy, passion, and commitment to our customers and communities, we believe your success should match your effort—that’s where our pay comes in. With an uncapped commission structure, generous monthly bonuses, and an annual profit-sharing bonus, your earning potential is truly unlimited for those who are motivated to win. If you’re ready to take control of your income and build a rewarding career, we can’t wait to see what you bring to the team—apply today!

Pay

  • Average Salary: $55-65,000 per year
  • Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing
  • Hourly Guaranteed Pay
  • Same Day Pay Options

Day in the Life

A typical day at TCC as a Sales Associate starts with purpose. From opening the store to welcoming each customer, the focus goes beyond selling—it’s about building connections, understanding needs, and delivering solutions that truly make a difference. Every interaction, whether in-store or over the phone, is an opportunity to create value, build trust, and exceed expectations.

Success is driven by a balance of strong sales performance and genuine customer care. Supported by ongoing training, collaboration, and growth opportunities, each day contributes to developing the skills needed for a long-term career. And through community involvement, the impact of the role extends far beyond the store.

Benefits

  • Career Development
  • Paid Time Off
  • Paid Community Time
  • Paid Employees Matter Day
  • Generous Community Grant Opportunities
  • Employee Resource Groups
  • Medical, Dental, Vision
  • 401K with Company Match
  • Long-Term and Short-Term Disability
  • Critical and Accident Benefits
  • Family Related Time Off
  • Employee Assistance Program
  • Employee Referral Program
  • Verizon Wireless Discount Options
  • Rewards and Recognition

Do you have…

  • Telecommunication or wireless sales experience
  • Experience working in a fast-paced wireless retail sales position
  • Energized by a competitive, goal-driven sales environment where performance is rewarded

Qualifications

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Ability to work in a retail, storefront environment
  • Reliable transportation. This position may require the ability to work in multiple locations.
  • Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time.
  • Ability to lift 10 pounds as needed.
  • Ability to travel is approximately 10%, based on the needs of the business.
  • Legally authorized to work in the U.S.

TCC is an Equal Employment Opportunity employer and is committed to celebrating our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status.   

A job for which military candidates are encouraged to apply.

Working at The Cellular Connection

Perks for workers

  • Paid Time Off

  • Paid Community Time

  • Paid Employee Matters Day

  • Same Day Pay Options

  • Generous Community Grant Opportunities

  • Employee Resource Group

  • Medical, Dental, Vision

  • 401K with Company Match

  • Long-Term and Short-Term Disability

  • Critical and Accident Benefits

  • Employee Assistance Program

  • Verizon Discount Options

  • Rewards and Recognition

About The Cellular Connection, in their own words

From The Cellular Connection

Founded in 1991, TCC operates over 500 locations from coast to coast. Our long-standing relationship with Verizon allows us to make our services more accessible to customers while offering unparalleled customer service and competitive pricing. We employ nearly 2,000 people across the U.S., from sales associates to our store support team members.

Our purpose is to passionately make a difference in the lives of our employees, customers, and the communities where we live and work. TCC is a Culture of Good, Inc. company that encourages employees to give back in every community they serve. We have donated more than 1 million backpacks with school supplies to children and appreciation packs to more than 25,000 teachers across the U.S. We also host annual events to honor veterans and support child-centered nonprofits. TCC’s corporate giving program, TCC Gives, encourages nonprofits to contact their local stores to apply for support through the Community Grants program. They have surpassed $7 million in donations to local nonprofits across the country. TCC also works closely with More Than a Phone, a nonprofit that partners with local domestic violence organizations to keep survivors connected with free smartphones and data.

To learn more about TCC, visit TCCRocks.com, and connect with the company on Facebook, Twitter, LinkedIn, and Instagram.

Company values

From The Cellular Connection

We serve our employees, customers and communities through living out our 5 Promises.

CARE- we respect the people around us and embrace our differences.

CONNECT- we intentionally create space and remove barriers to promote meaningful connections because we know that representation matters.

BE AUTHENTIC - we champion authentic relationships within our business and communities we serve.

INSPIRE- we will be the example for others to follow throughout our workplace and our communities.

DRIVE THE BUSINESS- diverse teams promote cross-functional innovation, strong community relationships and overall success.

Diversity and inclusion statement

From The Cellular Connection

Come as you are; we celebrate our differences!

At TCC, equity, diversity, and inclusion are not just words. They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve.​​​​​