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Wireless Retail Associate Jobs in Lexington, SC (NOW HIRING)

DSI

Field Support Representative

Columbia, SC · On-site

$65K/yr

Build and maintain strong relationships with store management and retail associates. * Support and ... Experience in wireless, telecom, or consumer electronics retail environments * Familiarity with ...

DSI

Territory Sales Manager

Lexington, SC · On-site

You will onboard and coach Retail Sales Associates (RSAs), drive weekly store execution, and ... Fill staffing gaps by covering shifts when needed Requirements * 2+ years in wireless/consumer ...

DSI

Territory Sales Manager

Lexington, SC · On-site

You will onboard and coach Retail Sales Associates (RSAs), drive weekly store execution, and ... Fill staffing gaps by covering shifts when needed Requirements * 2+ years in wireless/consumer ...

DSI Systems, Inc.

Territory Sales Manager

Lexington, SC · On-site

$70 - $120/hr

You will onboard and coach Retail Sales Associates (RSAs), drive weekly store execution, and ... Fill staffing gaps by covering shifts when needed * 2+ years in wireless/consumer electronics or ...

New

DSI

Territory Sales Manager

Lexington, SC

You will onboard and coach Retail Sales Associates (RSAs), drive weekly store execution, and ... Fill staffing gaps by covering shifts when needed Requirements * 2+ years in wireless/consumer ...

Centerwell

VSP MD Collaborator

Columbia, SC · On-site

$310K - $368K/yr

You will work in a remote role, reporting to our Associate Director. Responsibilities * You will ... At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired ...

CenterWell

VSP MD Collaborator

Columbia, SC · On-site

$310K - $368K/yr

You will work in a remote role, reporting to our Associate Director. Responsibilities * You will ... At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired ...

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Wireless Retail Associate information

What is a wireless retail associate?

Wireless Retail Associates are customer service professionals who work in stores that sell wireless devices and services, such as smartphones, tablets, and related accessories. They assist customers by answering questions about products, demonstrating device features, processing sales, and helping with account activations or troubleshooting. These associates also stay informed about the latest technologies and promotions to provide accurate information. Their role is essential in ensuring a positive customer experience and meeting store sales goals.

What skills and qualifications are needed to thrive as a wireless retail associate?

To thrive as a Wireless Retail Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device activation tools is essential. Exceptional communication, active listening, and customer service skills make someone stand out in this role. These skills ensure effective customer interactions, drive sales, and create positive experiences that foster repeat business in a competitive retail environment.

What are common challenges faced by wireless retail associates, and how can they be managed?

Wireless Retail Associates often encounter challenges such as meeting sales targets, staying updated with rapidly changing technology, and addressing diverse customer needs. To manage these effectively, associates benefit from continuous product training, strong teamwork, and proactive communication with management. Building rapport with customers and developing problem-solving skills can also help in handling difficult situations and ensuring customer satisfaction. Many stores offer mentorship programs and regular briefings to keep associates informed and supported.

What is the difference between Wireless Retail Associate vs Sales Associate?

AspectWireless Retail AssociateSales Associate
CredentialsHigh school diploma or equivalent; product knowledgeHigh school diploma or equivalent; sales skills
Work EnvironmentRetail stores, telecom outletsRetail stores, various industries
Employer & IndustryWireless carriers, electronics retailersVarious retail sectors
Primary FocusProduct knowledge, customer service, technical supportCustomer engagement, product promotion, sales

Wireless Retail Associates primarily focus on assisting customers with wireless products, providing technical support, and explaining service plans. Sales Associates have a broader retail role, emphasizing customer engagement and product sales across various industries. While both roles require strong communication skills and retail experience, Wireless Retail Associates specialize in telecom products and services.

What are popular job titles related to Wireless Retail Associate jobs in Lexington, SC?

For Wireless Retail Associate jobs in Lexington, SC, the most frequently searched job titles are:

What job categories do people searching Wireless Retail Associate jobs in Lexington, SC look for?

The top searched job categories for Wireless Retail Associate jobs in Lexington, SC are:

What cities near Lexington, SC are hiring for Wireless Retail Associate jobs?

Cities near Lexington, SC with the most Wireless Retail Associate job openings:

Wireless Retail Associate jobs near you
Infographic showing various Wireless Retail Associate job openings in Lexington, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Field Support Representative

DSI

Columbia, SC • On-site

$65K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 6 days ago

Job description

Field Support Representative
DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.
At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experience, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.
Annual base salary of $65,000, with the potential to earn a bonus of up to $20,000.
Specific Responsibilities:
  • Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
  • Observe and provide feedback on seller interactions and customer engagement.
  • Build and maintain strong relationships with store management and retail associates.
  • Support and train store staff on AT&T product knowledge and customer experience best practices. Visiting the assigned stores within your territory in person regularly
  • Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
  • Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
  • Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
  • Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
  • Attend regional team calls, training sessions, and field events as needed
  • Ensure merchandising standards are current, meets plan-o-gram, and promotional offerings are presented.
  • Manage all program logistics in coordination with DSI and AT&T.
  • Ensure the timely completion of various administrative responsibilities.
  • Provide teamwork and collaboration with other colleagues in support of ensuring the success of the project.

Additional Responsibilities:
  • Adhere to supplier policies and procedures
  • Visit a minimum of 5 stores a day
  • Act as a role model within and outside supplier
  • Maintains a positive and respectful attitude
  • Consistently report to work on time and is prepared to perform duties of the position
  • Manage all expenses effectively stay within budget
  • Ensure the timely completion of various administrative responsibilities and other duties as assigned

Requirements
  • 1-3 years of experience in field operations, retail support, or territory management
  • Strong interpersonal and communication skills with a service-oriented mindset
  • Highly organized and self-motivated, with the ability to manage a daily route independently
  • Proficient in using mobile apps and reporting tools for field documentation
  • Reliable transportation and flexibility to travel within the assigned territory
  • Competitive spirit to drive goal achievement

Preferred Skills
  • Experience in wireless, telecom, or consumer electronics retail environments
  • Familiarity with field reporting platforms like Repsly or Salesforce
  • Bilingual (Spanish/English) is a plus

Benefits
  • Annual base salary of $65,000 PLUS bonus
  • Paid Vacation and Sick Time
  • 401k Plan
  • Employee Profit Sharing Program
  • Medical, Dental & Life Insurance
  • Mileage Reimbursement
  • AT&T Wireless Discount
  • Ongoing Training and Development
  • Potential for career growth - we prefer to promote from within!
Ready to Move Forward?
If you're seeking a Field Support Representative role with commission earning possibilities, chances to grow professionally, and a company that truly supports your success - don't wait! Apply now and start shaping your future with us.

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