The position offers virtual office (remote). Principal Duties and Responsibilities: * Minimum of ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as ...
The position offers virtual office (remote). Principal Duties and Responsibilities: * Minimum of ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as ...
The position offers virtual office (remote). Principal Duties and Responsibilities: * 5+ years of ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT ...
The position offers virtual office (remote). Principal Duties and Responsibilities: * 5+ years of ... Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT ...
OSP Engineer III
Jacksonville, FL · On-site +1
Associate's or Bachelor's degree preferred. • 10+ years of AT&T, Windstream, CenturyLink, Level ... or remote environment. • The position requires working independently, as well as part of a team ...
OSP Engineer III
Jacksonville, FL · On-site +1
Associate's or Bachelor's degree preferred. • 10+ years of AT&T, Windstream, CenturyLink, Level ... or remote environment. • The position requires working independently, as well as part of a team ...
Windstream Remote Jobs information
See salary details
$17.31 - $17.90
7% of jobs
$18.46 is the 25th percentile. Wages below this are outliers.
$17.90 - $18.49
19% of jobs
$18.49 - $19.08
5% of jobs
$19.08 - $19.67
3% of jobs
$19.67 - $20.26
14% of jobs
The median wage is $20.41 / hr.
$20.26 - $20.85
6% of jobs
$20.85 - $21.44
0% of jobs
$21.44 - $22.03
0% of jobs
$22.03 - $22.62
0% of jobs
$23.08 is the 75th percentile. Wages above this are outliers.
$22.62 - $23.21
26% of jobs
$23.21 - $23.80
20% of jobs
$17
$21
$23
How much do windstream remote jobs jobs pay per hour?
What is the easiest remote job to get hired for?
What are Windstream remote jobs?
What is the difference between Windstream Remote Jobs vs Windstream Customer Service Representative?
| Aspect | Windstream Remote Jobs | Windstream Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; technical skills | High school diploma or equivalent; communication skills |
| Work Environment | Remote, home-based | Remote, home-based or call center |
| Industry Usage | Broad remote roles in telecom and tech | Customer support within telecom services |
| Search Intent | Remote jobs at Windstream | Customer service roles at Windstream |
Windstream Remote Jobs encompass a variety of roles that allow employees to work from home, often requiring technical skills and certifications. In contrast, Windstream Customer Service Representatives focus specifically on assisting customers with service inquiries, typically requiring strong communication skills. Both roles are remote and industry-specific, but they differ in responsibilities and skill requirements.
How to make $1000 a week remote?
What are the key skills and qualifications needed to thrive in a Windstream remote job, and why are they important?
How can I make 2000 a week working from home?
What is the typical work environment and support structure like for employees in Windstream remote jobs?
What is the best company to work for remotely?
Job description
Principal Duties and Responsibilities:
- Minimum of 10+ years Telecom operations experience in customer service
- Candidate should be self-managed and driven
- Responsible for the operational daily management of telecommunications including;
- Customer inventory
- Order management
- Contract management and administration
- Trouble tickets- high-level of product knowledge needed to trouble shoot with the customer and carriers for quick resolution
- Escalations
- Billing issues
- Project coordination of customer moves, adds, change, and disconnect orders
- Voice and data migrations
- Ability to maintain positive customer and internal relationships
- Must have superior skills in communication and issue resolution
- Candidate must possess a high understanding of Telecom contracts
- Background in managing legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex.
- Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies
- Ability to understand, analyze and explain Telco USOCs on CSRs
- You must be able to review telecom order packages, submit to carrier, then manage project through installation
- Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as well as other telecommunications companies
- Build inventory records utilizing CSRs
Review of Daily Responsibilities:
Manage and support Customers - New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion.
Review of Qualifications:
- 10+ years of high-level experience in a related field operations within a telecommunications company
- Must have excellent customer service skills and interpersonal skills
- Must have advanced level skills in MS Office with a focus on Excel
- Ability to work under pressure and to multi-task
- Proactive, self-motivated, and determined attitude
- Customer focused with an eagerness to engage when issues are encountered
About Digital Direction
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
11 - 50 Employees
Headquarters location
Chicago, IL, US
Year founded
2002