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Global Computer Operations Support Analyst (COSA-G) Salary Range: $85,000-$110,000 annually
Location: Schriever Space Force Base, Colorado Springs, Colorado
Schedule: Rotating 12-hour shifts supporting 24x7 operations
Clearance: Active TS/SCI required
Certification: Active DoD 8570/8140 IAT Level II or higher required POSITION SUMMARY We are seeking a Global Computer Operations Support Analyst to support mission-critical Space Domain Awareness and Space Defense operations at the Missile Defense Integration and Operations Center. The selected candidate will monitor, operate, and sustain global mission and training systems in a 24x7 environment. The role provides first-level customer support and troubleshoots hardware, software, networks, data flows, and connectivity with internal and external organizations. This position is on-site at Schriever Space Force Base and requires rotating 12-hour shifts supporting continuous operations. KEY RESPONSIBILITIES - Monitor, operate, and sustain global mission and training systems.
- Provide first-level technical and customer support.
- Troubleshoot UNIX, Linux, and Windows systems.
- Troubleshoot hardware, software, networks, and data flows.
- Coordinate with internal and external organizations to establish and restore network connectivity.
- Monitor system availability and operational data flows.
- Document and report system events, outages, and technical issues.
- Support real-world mission, training, and test events.
- Assist with user-account maintenance under the direction of the local Information Systems Security Officer.
- Use basic Bash scripting to support system operations and troubleshooting.
- Use Confluence and Jira to document issues, activities, and operational status.
- Perform other duties supporting continuous mission operations. REQUIRED QUALIFICATIONS - Active DoD Top Secret/SCI clearance.
- A Secret clearance without SCI does not satisfy this requirement.
- Active DoD 8570/8140 certification at IAT Level II or higher.
- Security+ CE, CySA+, or another active certification meeting the IAT Level II or higher requirement.
- Ability to maintain the required certification throughout employment.
- Zero to three years of related computer operations, systems administration, network administration, or technical-support experience.
- Experience or technical familiarity with UNIX, Linux, and Windows operating systems.
- Experience troubleshooting hardware, software, networks, connectivity, and data flows.
- Experience or familiarity with Active Directory.
- Basic Bash scripting knowledge.
- Ability to document and track technical issues using Confluence and Jira.
- Ability to work on-site at Schriever Space Force Base.
- Ability to work rotating 12-hour shifts supporting a 24x7 operation. PREFERRED QUALIFICATIONS - Experience with C2BMC or comparable missile-defense systems.
- Experience supporting Space Domain Awareness or Space Defense operations.
- Linux certification such as Linux+, RHCSA, Linux Essentials, or LPIC-1.
- Experience working in a DoD watch floor, operations center, network operations center, or comparable mission environment.
- Active Directory administration experience.
- Experience coordinating network connectivity with external organizations. WORK LOCATION AND SCHEDULE This position is located on-site at the Missile Defense Integration and Operations Center at Schriever Space Force Base in Colorado Springs, Colorado 80912. The selected candidate must work rotating 12-hour shifts supporting 24x7 operations. Specific shift assignments are determined by mission requirements. HOW TO APPLY Submit a current resume that clearly identifies: - Current location
- Active TS/SCI clearance
- Active DoD 8570/8140 certification
- Applicable IAT level
- UNIX, Linux, and Windows experience
- Network and data-flow troubleshooting experience
- Active Directory, Bash, Confluence, and Jira experience
- Relevant education or technical training
- Availability to work the required rotating schedule