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Window Installers In Jobs in Massachusetts (NOW HIRING)

Window World

Customer Service Representative

Woburn, MA · On-site

$22 - $23/hr

... in 1995, "Superior Products, Professionally Installed, at a Guaranteed Low Price." Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date ...

Window World

Customer Service Representative

Woburn, MA · On-site

$22 - $23/hr

... in 1995, "Superior Products, Professionally Installed, at a Guaranteed Low Price." Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date ...

Window World

Project Manager

Woburn, MA · On-site

$65K - $75K/yr

... in 1995, "Superior Products, Professionally Installed, at a Guaranteed Low Price." Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date ...

Window World

Project Manager

Woburn, MA · On-site

$65K - $75K/yr

... in 1995, "Superior Products, Professionally Installed, at a Guaranteed Low Price." Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date ...

Window World

Sales Representative

Woburn, MA · On-site

$90K - $200K/yr

... in 1995, "Superior Products, Professionally Installed, at a Guaranteed Low Price." Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date ...

LeafHome

Roof Line Lighting Installer

Wilmington, MA · On-site

$75K - $125K/yr

Whats in it for me? Start working now You can complete onboarding and training the same week and be installing next day Pre-sold jobs All you do is show up and install No product costs We provide all ...

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Window Installers In information

Is being a window installer hard?

Window installers often face physically demanding work, including lifting heavy materials and working at heights, which can be challenging. The job requires attention to detail, knowledge of tools and materials, and adherence to safety protocols, but with proper training, it becomes manageable. Experience and skill development can make the work easier over time.

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Cities in Massachusetts with the most Window Installers In job openings:

Window Installers In jobs near you

Customer Service Representative

Burlington, MA • On-site

Window World
Construction • 1 - 10 employees
Learn more about Window Worldexternal

$22 - $23/hr

Other

Re-posted 10 days ago

Job description

Window World Customer Service Representative

Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.

Job Summary

Window World Customer Service Representatives (CSR) will work with both current and potential customers in a variety of tasks. Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management system(CRM) to schedule appointments and record customer data. CSRs must be energetic and positive with a customer-first mentality to create positive experiences for all Window World customers. CSRs will also troubleshoot product and service issues across departments by clarifying and documenting customer concerns, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding. Additionally, a CSR will work closely with Design Consultants to enter customer contracts. The CSR will complete introductory calls to customers, collect deposits, enter contracts into the CRM and set up all necessary paperwork for the installation process. The role also requires daily filing and other office duties.

Responsibilities
  • Handle inbound and outbound calls using proper phone etiquette.
  • Maintain strong knowledge of products, policies, and services of the organization.
  • Convert customer inquiries from various communication channels into sales appointments.
  • Schedule sales appointments, product installations, and/or service appointments with both customers and Window World team.
  • Resolve customer issues by determining cause of problem, facilitating a resolution, and timely following up with customers.
  • Accurately create and update customer accounts and input records of customer interactions into CRM.
  • Follow standard operating procedures.
  • Printing, scanning and uploading documents
  • Processing project documents

Compensation: $22.00 - $23.00 per hour

Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, "Superior Products, Professionally Installed, at a Guaranteed Low Price."

Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America's largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.

Each locally owned and operated Window World sells custom products in customers' homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World's professional and honest sales process as well as top-notch product installations and service, all from a single company.

Become a part of America's leading exterior remodeling company. We're doing the right things, the right way, and we invite you to click the link and apply online today.

Apply