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William Hill Jobs (NOW HIRING)

Model T Casino Resort, LLC

Cage Cashier

Winnemucca, NV

$12 - $12.50/hr

... William Hill Tickets. -Checking in and out of tills for other departments. Including verifying cash count. -Set up tills for other departments. -Signing in and out keys for assorted personal and ...

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How much do william hill jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for william hill in the United States is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between William Hill vs Bookmaker?

AspectWilliam HillBookmaker
CredentialsCustomer service, betting licensesCustomer service, betting licenses
Work EnvironmentOnline and retail betting shopsOnline platforms and retail shops
Industry UsageMajor betting operatorGeneral term for betting providers
Search IntentSpecific company comparisonGeneral betting service provider

William Hill is a well-known bookmaker operating both online and in retail locations, offering a wide range of betting options. A bookmaker is a general term for any betting provider or company in the industry. While William Hill is a specific example of a bookmaker, the term 'bookmaker' can refer to various companies in the betting industry. Understanding this distinction helps clarify whether you're researching a specific company or the industry as a whole.

What is a William Hill employee and what do they do?

A William Hill employee typically works for the William Hill company, a well-known betting and gambling operator, primarily in the United Kingdom. Employees may hold a variety of roles, such as customer service representatives, betting shop assistants, odds compilers, or IT specialists. Their main duties usually involve assisting customers with placing bets, providing information on odds and events, ensuring compliance with gambling regulations, and maintaining a safe, responsible gaming environment. Some roles are based in retail betting shops, while others may be in online operations or corporate offices. The company values excellent customer service and responsible gambling practices.

What does a typical day look like for a Customer Service Representative at William Hill, and how do they collaborate with other teams?

As a Customer Service Representative at William Hill, your day typically involves assisting customers via live chat, phone, or email with queries related to betting, account management, and promotions. You will often collaborate closely with the Risk, Payments, and Technical Support teams to resolve customer issues efficiently. The fast-paced environment requires adaptability and strong communication skills. Regular training sessions and team meetings help ensure you stay updated on new products, compliance regulations, and company policies.

What are the key skills and qualifications needed to thrive as a William Hill Customer Service Representative, and why are they important?

To thrive as a William Hill Customer Service Representative, you need strong communication skills, problem-solving abilities, and a good understanding of betting products, often supported by previous experience in customer-facing roles. Familiarity with customer relationship management (CRM) systems, online chat platforms, and point-of-sale tools is typically required. Patience, resilience, and a customer-focused attitude help individuals excel in managing inquiries and difficult situations. These competencies ensure efficient service delivery, customer satisfaction, and adherence to company policies in a competitive betting industry.
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William Hill jobs near you
Infographic showing various William Hill job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 72% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 8% Hybrid, and 1% Remote job distribution, with an average salary of $41,204 per year, or $19.8 per hour.
Sportsbook Supervisor Full Time (Plaza)

Sportsbook Supervisor Full Time (Plaza)

Caesars Entertainment

Las Vegas, NV • On-site

Full-time

Posted 23 days ago

Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

104th of 160 rated casinos

Job description


William Hill, America's leading sports book provider, has an immediate opening at its sports book. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading.
Reporting to the District Manager, you will be face of our retail operation. By providing a high level of customer service to both regulars and "novice bettors", you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
Responsibilities
  • Help the Book Manager become aware of operational information that will help to maximize the profitability of the sports book
  • Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control
  • Hold regular meetings with sports book leadership to develop strategic initiatives in the promotion of the sports book
  • Mentor employees to help them become better ticket writers
  • Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors
  • Handle escalated customer complaints/issues as needed
  • Ensure that the sports book staff is operating in a manner that follows all company and state gaming agency rules and regulations

Qualifications
  • Prior work experience in a sports book is highly preferred
  • Ability to motivate, lead, and mentor staff members
  • Strong communication skills, both written and verbal
  • Professional appearance and demeanor
  • Self-starter attitude who shows initiative
  • Committed to delivering a high level of customer service
    ADDITIONAL REQUIREMENTS:
  • Must be able to stand for extended periods of time
  • Must be able to lift, pull or push 25 lbs
  • Must be able write for extended periods of time
  • Must be able to twist, bend or reach with no significant boundaries
  • This position may be exposed to a smoke-filled environment

About Us
At Caesars Digital, We Don't Just Play the Game - We Set the Standard.
As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire?
Explore our open roles and discover how you can help shape the future of gaming.
Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

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