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Wicklander Jobs in Texas (NOW HIRING)

Kroger

ASSET PROTECTION SPECIALIST

Coppell, TX · On-site

$18.50 - $20/hr

Wicklander Certification * Operational knowledge of CCTV systems * Conduct plainclothes surveillance to detect internal and external loss within a store environment * Conduct internal and external ...

Kroger

ASSET PROTECTION SPECIALIST

Shenandoah, TX · On-site

$17 - $18.50/hr

Wicklander Certification * Operational knowledge of CCTV systems * Conduct plainclothes surveillance to detect internal and external loss within a store environment * Conduct internal and external ...

Lowe's

Senior Asset Protection Manager

Amarillo, TX · On-site

Preferred Qualifications • Bachelor's degree in Business or related field. • National certified training program (e.g., Wicklander-Zuwalski or Reed training. • Professional accreditation (e.g ...

JCPenney

Area Asset Protection Manager

Hurst, TX · On-site

$52K - $75K/yr

Wicklander-Zulawski certification preferred. * High School diploma or equivalent work experience, AA/BA/BS in Criminal Justice or Business Management preferred. * Must be age 18+ What you get:

JCPenney

Area Asset Protection Manager

Hurst, TX · On-site

$52K/yr

Wicklander-Zulawski certification preferred. * High School diploma or equivalent work experience, AA/BA/BS in Criminal Justice or Business Management preferred. * Must be age 18+ What you get:

Lowe's

Asset Protection & Safety Mgr

Midland, TX · On-site

Preferred Qualifications • Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field. • National certified training program (e.g., Wicklander-Zuwalski or Reed ...

Lids

Regional Loss Prevention Investigator

Dallas, TX · On-site +1

Professional Interview & Interrogation certification (e.g., Wicklander-Zulawski) required. • Autonomy: Proven ability to work independently and manage a regional territory with minimal supervision ...

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Wicklander information

What is a Wicklander?

A Wicklander job typically refers to a role that involves investigative interviewing and interrogation techniques based on the Wicklander-Zulawski (WZ) method. Professionals in this field, often in law enforcement, loss prevention, or corporate security, use non-confrontational techniques to obtain truthful information from subjects. These methods focus on rapport-building, behavioral analysis, and ethical persuasion to resolve cases involving theft, fraud, or misconduct. Many Wicklander-trained professionals work as investigators, auditors, or security specialists in various industries. Training and certification in Wicklander-Zulawski techniques can enhance credibility and effectiveness in these roles.

What are the typical daily responsibilities for a Wicklander working in a retail environment?

A Wicklander in a retail setting typically spends their day monitoring store activities, conducting investigations into suspected theft or policy violations, and interviewing employees or suspects using Wicklander-Zulawski interviewing techniques. They also document findings, collaborate with store management, and may work alongside law enforcement when necessary. Regularly reviewing loss prevention data, identifying trends, and training staff on theft deterrence practices are also important aspects of the role. This position often involves both independent work and teamwork, ensuring thorough investigations while supporting a safe and secure retail environment.

What are the key skills and qualifications needed to thrive in the Wicklander position, and why are they important?

To thrive as a Wicklander (Loss Prevention Investigator trained in the Wicklander-Zulawski method), you need strong analytical skills, investigative experience, and in many cases, a background in criminal justice or security. Training or certification in Wicklander-Zulawski (WZ) interviewing techniques, familiarity with loss prevention software, and knowledge of surveillance tools are often required. Outstanding interpersonal skills, discretion, and the ability to remain calm under pressure help build trust and ensure effective investigations. These competencies are essential for accurately detecting and resolving theft or fraud while promoting a safe, ethical work environment.

What are popular job titles related to Wicklander jobs in Texas?

For Wicklander jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Wicklander jobs in Texas look for?

The top searched job categories for Wicklander jobs in Texas are:

Wicklander jobs near you
Infographic showing various Wicklander job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Remote job distribution.

ASSET PROTECTION SPECIALIST

Kroger

Coppell, TX • On-site

$18.50 - $20/hr

Full-time

Re-posted 12 days ago

Kroger rating

6.0

Company rating: 6.0 out of 10

Based on 4,462 frontline employees who took The Breakroom Quiz

62nd of 123 rated grocery stores

Job description

Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives. Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

MINIMUM
  • High School Diploma or GED
  • Excellent oral/written communication skills
  • Exceptional customer service skills
  • Demonstrated ability to maintain integrity, honesty and professionalism
  • Ability to diffuse confrontational situations
DESIRED 
  • Bachelor's Degree
  • 1 year of retail asset protection experience
  • Any multi-store asset protection experience
  • Wicklander Certification
  • Operational knowledge of CCTV systems
  • Conduct plainclothes surveillance to detect internal and external loss within a store environment
  • Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
  • Comply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilities
  • Conduct physical security checks; make recommendations to prevent loss and improve profitability
  • Partner with law enforcement and prepare case reports for criminal prosecution
  • Identify and resolve conditions/behaviors that affect shrink, safety and profitability by auditing for compliance and communicating AP awareness
  • Serve as a district and division liaison to identify and develop solutions to reduce waste
  • Complete thorough reports on all AP related activities
  • Support the district asset protection manager (APM) in execution of AP initiatives
  • Ensure the implementation and effectiveness of AP strategies at store level
  • Assist the district APM with external and internal investigations
  • Testify in court and labor hearings on behalf of the company
  • Ensure compliance with corporate policies and procedures
  • Test functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
  • Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

What Kroger employees say

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Benefits

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About Kroger

Sourced by ZipRecruiter

Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025

Industry

Supermarkets and grocery stores

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

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