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West Coast Field Service Engineer Jobs (NOW HIRING)

CredTALENT

Field Service Engineer

Portland, OR · On-site

Field Service Engineer - Medical Imaging (West Coast Region) Employment Type: Full-Time | Experience: 10+ Years Position Overview We are seeking a highly experienced Field Service Engineer ...

SPT Labtech

Field Service Engineer

San Diego, CA · Remote

... for a self-motivated, hands-on Field Service Engineer with proven Electro/Mechanical ... While the primary area served by this new position will be the West Coast region, successful ...

SPT Labtech

Field Service Engineer

San Diego, CA · Remote

... for a self-motivated, hands-on Field Service Engineer with proven Electro/Mechanical ... While the primary area served by this new position will be the West Coast region, successful ...

SPT Labtech

Field Service Engineer

Seattle, WA · Remote

... for a self-motivated, hands-on Field Service Engineer with proven Electro/Mechanical ... While the primary area served by this new position will be the West Coast region, successful ...

SPT Labtech

Field Service Engineer

San Diego, CA · On-site +1

... for a self-motivated, hands-on Field Service Engineer with proven Electro/Mechanical ... While the primary area served by this new position will be the West Coast region, successful ...

SPT Labtech

Field Service Engineer

Seattle, WA · Remote

... for a self-motivated, hands-on Field Service Engineer with proven Electro/Mechanical ... While the primary area served by this new position will be the West Coast region, successful ...

Axon

Field Service Engineer II (Federal)

Scottsdale, AZ · On-site +1

Remote, Preferably the west coast, but will consider anywhere in the US. (up to 70% travel) Reports to: Director of Customer Solutions Direct Reports: 0 Your Impact A Field Service Engineer engages ...

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West Coast Field Service Engineer information

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How much do west coast field service engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for west coast field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

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Infographic showing various West Coast Field Service Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

West Coast Field Service Engineer US

California, MO • On-site

Arineta Ltd.
See more jobs at Arineta Ltd.external

Other

Posted 23 days ago

Key responsibilities

  • Provide Tier 1 thru Tier 3 technical support to the US service team and customers, including troubleshooting, devising workarounds, and escalating complex issues.

  • Lead field installation, on-site and remote support, and provide ongoing installation training and feedback.

  • Support customer complaint handling, record complaints in CRM system, and communicate with customers and internal stakeholders regarding equipment issues.

Job description

West Coast / California State & surrounding areas. Preferred Service area Central to Lower California but not limited to only California.

Arineta develops and manufactures advanced CT scanners. Field service is provided by the local technical teams.

Skills :

The candidate is expected to:

  • Provide Tier 1 thru Tier 3 technical support to the US service team and customers.
  • Tier 1-3 Technical support includes troubleshooting, devising workarounds, and escalating complex investigations for system issues & PMs in the field.
  • Lead root cause investigation, troubleshooting, & investigation of field service issues using multiple tools and data sets, and by working directly with Global service team for problem resolution.
  • Lead field installation for US sites thru on-site and remote support. Provide ongoing installation training and feedback as needed. (Project management)
  • Could train field engineers, both by lectures and hands‑on. If needed
  • Support customer complaint handling and be able recording the complaints in CRM system.
  • Ability to write and provide feedback for technical service instructions.
  • Maintain and constantly improve self-knowledge and system technical knowledge.
  • Prefer candidates with experience working on multidisciplinary systems Healthcare CT scanners background is highly relevant to the role. Other large complex modality experience is consider (MRI, Vascular, etc…)
Customer Ownership:
  • Establish rapport with customers thru experience knowledge and customer soft skills.
  • Provide appropriate, timely, and regular communications to customer and internal key stakeholders regarding customer and equipment issues.
  • Demonstrate a sense of urgency to identify and assist in identification and resolution of customer issues. Follow the appropriate escalation process.
  • Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, meeting commitments and arrival times.
  • Gain understanding of customer’s business and competitive environment.
  • Help lead and cultivate a culture of Arineta values and integrity
  • Associates, bachelor’s or equivalent technical field experience.
  • Engineering or practical engineering degree in a relevant area or proven experience in a similar position
  • Preferred – 4-5 years of technical support or a related customer facing role, with at least 2 years in a technical role in a global company.
Travel :
  • Willing to travel locally and possible national travel as need for escalated customer service needs
  • Willing to travel overseas for system training and supporting system installation.
  • Expected travel 25-40%
Advantage Experience :
  • Excellent analytical and problem-solving skills.
  • Willing to work flexible hours as requested to cover continental US time zones.
  • Provide effective field service in a timely manner.
  • People person that enjoys customer interaction and getting customers excited aboutthe company solutions.
  • Multitasking abilities to drive critical issues simultaneously.
  • Team player with great communication skills, loves working with people of all kinds.
Subordinate to :

Reports to Arineta North America Head of service.

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